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Chimney & Fireplace reviews in Wallingford

  • A
    All Star Chimney Sweeps & Repair
    Chimney needed urgent repair, Larry returned the call promptly and was able to come right out for inspection and quote. He took the time to explain the condition of the chimney and what was involved to repair. The initial date for repair had to be moved because of a storm, he again followed up promptly. Today Larry was on time and made the repairs in a professional manner and again took the time to explain the warranty on his work. Will use All Star Chimney again, have another job lined up already.
    - Edward B.
  • D
    Superior Stone and Fireplace LLC
    I found Superior Stone and Fireplace LLC as an official dealer for my brand of gas insert fireplace. After agreeing on a date which is was one month away I was told that a 50% deposit would be required to hold the date. That is ridiculous. I'm not giving money to a business that I have never worked with in the hope that they may do a good job and actually do show up on time. Either Superior Stone and Fireplace LLC needs cash or doesn't trust its customers. Either way not a business I recommend or trust.
    - Joachim H.
  • A
    North American Chimney & Gutter Corp
    Great, Ryan W. and Chris came and did a thorough inspection before the provided a quote. The price was a little higher then a few other quotes, but the quality of materials used was better. I was also happy they were able to perform the work on the same day.
    - Nathan B.
  • A
    North American Chimney & Gutter Corp
    I found Lee and Al from North American Chimney and Gutter Corp. to be an extremely knowledgeable, professional and friendly technician that came to provide the services I purchased from an Angie's List Deal to prepare my chimneys for the coming winter. Not only was the company diligent in updating me from their headquarters to both confirm my appointment the day prior, but also that the team was running a few minutes late due to traffic on the highway that was out of their control. Lee also apologized profusely for being late due to the heavy traffic when he arrived- which was not even necessary as it really turned out to be only a few minutes past the scheduled arrival time. Lee was great about explaining what they would be doing to each of the chimneys, how they were going to accomplish that and how they would need to access the areas they needed in order to get their work done. He was very thorough and made me feel comfortable about everything they needed to do. They were extremely clean with their work, not getting any ash on my light wall to wall carpet around my fireplace as this was a prior concern I had before the sweeping process began and they left everything spotless after they were done. I had just bought our house the spring before last and had previous work done on the crowns and covers of my chimney from another company. It turns out the company had done shoddy work attaching the new crowns to my chimney and Lee not only explained what they had done wrong but took video on his phone of my chimney crown, cracked and basically ready to fall off after another long winter. Not in a pushy salesman way at all, Lee recommended I get an epoxy coat on them to seal in the damage prevented by the poor work from the previous company and affordably extend the life on the crowns. He also offered them at a discounted rate which I was appreciative for. Over all, Lee and his team were amazing to work with and I would recommend the services of North American Chimney & Gutter for anyone looking for quality work in that area from a company that won't cut corners on your dime.
    - Geoffrey P.
  • A
    M & J Roofing LLC
    I was very impressed by the service provided by M&J. After making the initial contact, Louis visited our house and climbed up our roof to inspect the chimney. That right there impressed me as I had quoted the work with a different company in the past and the rep didn't even bother going up to check the problem.
    He found serious issues with the lead wrapping and grouting around the chimney. Due to the seriousness of our issues he recommended to completely re-do the chimney as a long term fix, however we opted for a short term solution for financial reasons. Louis and his team came back the next day (as promised) and completed the work. 
    The day after the work was done he called to follow up on the installation. Unfortunately due to the state of our chimney the fix was not 100% effective, but Louis was considerate enough to only charge us a fraction of the agreed amount, even though we were in full acknowledgement that the fix we chose had its risks.
    It was a pleasure working with Louis and M&J, their work ethics and customer service are unparalleled. We will definitely be calling them back next year when we decide to re-do the chimney.

    - Rene M.
  • F
    Dean's Stove and Spa
    Didn't go any where after making apt and not showing up three times. I would call them after no show and they would not have the apt on the schedule. NO SHOW.
    One hand does not talk to the other......
    - Mitul P.
  • A
    Strictly Chimneys LLC
    I had the work done more thank 5 years ago, so I have not sure what specifics / details to give. The company was highly recommended by a neighbor up the street. I called " Strictly Chimneys" ; they were polite; professional ; reasonable & did a great job ! Guess I do recall the most important details. :>)
  • A
    Rich & John's Complete Chimney Service

    Due to new insulation we had a downdraft that caused a soot smell in our house.  Several options were presented to us that would help.  We decided on the installation of a top flue damper.  We also wanted the old doors removed as well as the built in grate and old blower.  An estimate was given the job schedule for a couple of weeks later. 

    All the work was competed to our satisfaction  The new doors have been ordered and will arrive soon.  We are going to try and install them ourselves, we heard it is easy to do...but know we can call them if we need help.  We have not had the soot smell since the job was done.

    They were professional and very neat.  We would recommend them and will be using them again for our cleanings and any other chimney jobs.

    - Randi C.
  • B
    Chimney Doctor of CT
    I bought the pipe and arranged a time for them to return next time they were in the area. This appointment was changed several times at their request. Each time it was rescheduled, I asked that they phone me before arriving so that I could kennel the dogs and not engage in business conference calls which would be interrupted (I have a home office). A different crew from the one that did the cleaning just showed up without notice. Before starting the repair, they asked if I was quoted a price. I said no. I was not expecting to be charged for 15 minutes worth of work on an easily accessed area that could have been done during the cleaning, especially for a repeat customer that was charged $300 for each service. Upon being told it would be $200, I dismissed them.
    No one called from the front office to apologize or offer to install the pipe at no charge as a favor to a good customer. No one seems to have been embarrassed about trying to rip me off. 
    To be honest, their work was okay, but I fault them on their business tactics. They will never do my house again or get a recommendation.
    - Frank I.
  • A
    M & J Roofing LLC
    I called M&J for a quote based on the reviews I had seen on Angie's List.  I talked to Jason, one of the owners, and he scheduled an appointment within several days and showed up on-time.   I explained I was looking to replace my roof and after about 5 - 10 minutes of looking over the house he provided me with a detailed description of the work and materials needed for the job and an estimate.  He also said he noticed I had a skylight that looked quite old and stated he could replace it.  That is something I hadn't thought about, but it was well worth it.  He also reviewed with me my options for the skylight and ordered and cared for the delivery.  I had received other estimates and M&J's price was the best and based on their reputation I hired them for the job.  Jason said it would take approx. 2 -4 weeks before they could begin the work, which was well within my schedule.  He called within a couple weeks and said they were ready to start the job.  They showed up on a Friday morning, as promised, and finished by Saturday afternoon.  To give you an idea of the size, I have a 2000 sq. ft. Colonial with an attached 2 car garage.  All work was done as stated and I couldn't be more happier with the result.  They were fast, courteous, and prompt throughout.  I would definitely recommend M&J if you are considering a roofing job.
    - Craig M.
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Chimney And Fireplace Contractors in Wallingford

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