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Cabinet Making reviews in Wallingford

  • B
    The Shelving itself is excellent although very expensive. They did call to let me know they were running late. The installer unfortunately made me very uncomfortable. Screws to hold shelves in place broke through the outside of the cabinet in a couple of places, so have to be careful when cleaning, as I discovered a few months later when I cut my hand on a screw. They are not easily visible, rather when you run your hand over the cabinet wall, you will feel them. I didn't want the installer back, so I never called them back to fix it.
    - Jeanne A M.
  • A
    Installation was great. No problems since we had them installed, a few years ago. Shelves are much easier to access. We also had Shelf Genie install shelves in our Florida home. Installer noticed that we needed a panel on the end of our kitchen island, and he did that also.
    - Susan D.
  • A

    I first called Better Built Basements after researching on Angies List and elsewhere for an inlaw apartment installation in the basement of my finished raised ranch. I was impressed with the reviews and the website. Fortunately for me I had good reason because whatever I read on other customers reviews was true. The owners Jim and Randy and their excellent crew of plumbers, electricians, carpenters, painters, tapers etc were consummate professionals.         The part I was impressed with most was everything was done as promised and because I work a night shift I got to see them everyday and it was obvious they enjoyed and took pride in all their work. They all seemed to enjoy the ribbing and good natured needling that makes for a good work environment. I respected the camaraderie they displayed in making sure the finished product was like their own home.             In our initial appointment Jimmy took all the measurements and within three days his design team had 4 separate plans for me to choose from.  I chose an open floor plan. They gutted the whole finished basement walls ceilings etc. right down to the floors in one day and then just took off from there.             The work they did started right from the studs and included a full kitchen with beautiful cabinets. bathroom with five foot walk-in shower. Also in the open plan was a living area with large bedroom and huge walk-in closet.             Jim would call me it seemed like everyday to let me know who was coming and what time. He was great. He also went above and beyond trying to satisfy the various building code requirements my town was requiring. He must have made 15 trips to town hall explaining exactly what he was doing and why and I know he saved me several thousand dollars by his persistence.                In closing I would like to say I was completely satisfied. The clean up the end of each day was impeccable which was important because it never seemed like a messy construction site. I also felt that I made some new friends along the way which was a bonus on top of the superior craftsmanship which shows in the finished apartment. I would be more than happy to show the work they did or answer any questions you may have.  Sincerely ,                                                                                                                                            Bill Camirend.
    - william c.
  • F
    The planning process was fantastic and they met all our needs. The designer for the kitchen and bath worked well with us. We had multiple visits and they were very exact in their measurements and details which is why we went with them. When the installation process started, they were not careful when they installed the cabinets. We had just put up new sheetrock and 8 hour fresh paint on the sheetrock and it was damaged to say the least. Had given them explicit instruction to be careful and they were not. Took them 4 tries to install the handles on the cabinet doors correctly and 3 times on the cabinet doors. Because they were custom, they had to redo the whole door which ended up being very expensive. When I called to speak with the owner to talk about my disappointment about the installation, he yelled at me was not accommodating to the situation. He not only mocked me, but was very nasty and negative. I had to constantly remind him that I was the customer, but that didn?t seem to affect his tone with me. I will not use them again nor would I recommend them to anyone.
    - Adrienne E.
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Cabinet Makers in Wallingford

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