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Home Improvement reviews in Vernon Rockville

  • A
    Pure Air
    My experience with Michael Elkins, Sales Manager, was very informative, positive and convinced me to hire Pure Air over competitors' proposals. He arranged for financing and an install date without undo delay The installers arrived at the designated time and removed the existing system replacing it with the Trane system in about four hours. They were very professional, polite and cleaned up all debris outside and inside, tested the system and instructed on the new digital thermostat. Within a couple of days I noticed there was water in the lower drip pan which was very unusual. I called Pure Air Service and a technician was dispatched right a way. He could not identify what the cause was stating the it was very unusual suggesting that if it continued to call. It continued and another service tech arrived and thought it might be caused by condensation on the interior coil which was not draining. He applied some insulation in areas that he felt were causing the problem. Subsequently another Tech was sent a day or two later to apply additional insulation. The condition continued and I was directed to speak with the Service Manager Roger who was very sympathetic to what I was experiencing and said that they would do whatever it took to correct the condition. He recommended a replacement coil and drip pan which he ordered. Tech Hunter Blake arrived prepared to replace the coil and pan stating that he believed any replacement would only duplicate parts that already existed and had doubts that it would correct the condition. However he proceeded to prepare the unit for the new coil and in doing so discovered the drain connection was not fitted properly during the original install. Hunter explained that the fitting was loose and showed me where moisture had collected around the opening. He replaced the fitting with a better one and securely tightened it. That seems to have solved the problem. In summary the original install while satisfactory had one loose connection that three prior service calls could not find until Hunter Blake thankfully discovered it in the process of replacing the coil. While this matter was very frustrating, I commend the response I received and attention to the problem that the service department provided and the sincere attempts at addressing it without delay. It is comforting to know that Pure Air is ready and able to respond to any issue with the AC unit in a prompt and professional manner. The system appears to be operating now as expected. Of course there was no charge for any of these calls since the system is under warranty.
    - james m.
  • A
    Applewood Plumbing Heating & Electric
    Service person arrived promptly, diagnosed problem, explained repair needed, performed repair and problem was fixed
    - Thomas S.
  • A
    M & J Roofing LLC
    Louie, company owner was on time to insect the job. Set up a date to do the repairs, Mike and Nick did the work and it was performed professionally and excellent. Would definitely call M&J again should I need any roofing job done.
    - Joseph F.
  • A
    M & J Roofing LLC
    The work was flawless and fast. Louie and his team are professional and efficient in the work they do. Their strong point is clear communication and identifying issues clearly and honestly with photographs demonstrating challenges and offering solutions. This is the second big job he's dine for me and I am completely satisfied.
    - Bradley T.
  • A
    Highland Window & Siding Company LLC
    Marc did an excellent job in a short amount of time with attention to detail. The price was also reasonable. I would definitely use this company again.
    - Brett H.
  • A
    M & J Roofing LLC
    This is the third time I've used Louie and his workers and they did a very good job. The work went quickly and neatly. I have recommended him to friends and they were delighted.
    - Margaret G.
  • A
    M & J Roofing LLC
    Perfectly. Louie and his team were friendly, got the job done right on time at a reasonable cost. I would highly recommend M & J!
    - Dorothy E.
  • A
    M & J Roofing LLC
    Accurate in timing starting and finishing ,perfect explanation about the job replacement in details before and after finishing,professional appearance for the whole coworkers,quiet organized steady work,honest and easy to deal with owner
    - Husam S.
  • A
    Star Painters, LLC
    Star Painters are very prompt, professional and courteous. Took them just two days to complete the interior of my house. Showed up on time, cleaned up after themselves and gave me a very reasonable rate. Definitely gonna hire them again!!
    - Terrall S.
  • A
    Highland Window & Siding Company LLC
    Marc and the team at Highland Window Company are top notch! A few years ago they installed a bay window for me, so when it came time to do my siding I knew just who to call. Marc is professional, knowledgable and very pleasant! From the first phone call to the completion of my siding project he was engaged and hands-on. And the quality of the work performed is outstanding. Down to every little detail, Marc and his team were on it! The install was done in the time promised and the team left my property spotless. I can't recommend Highland enough, a superb local CT business!
    - Jill S.
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Home Improvement Services in Vernon Rockville

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