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Are Extended Warranties on Appliances Worth It?

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Refrigerator is Not Cooling But Freezer is Cold?

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Should I Buy a Used or New Washing Machine?

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Appliance Repair reviews in Trumbull

  • D
    Best Appliance Repair
    Did not do the work after all. I purchased a new dishwasher on clearance. But upon one of the Geek Squad employees surveying the situation, his remarks turned out to be errors & they did not get involved w/ the work. He was incorrect in saying the brackets shouldn't have been attached to dishwasher as they were. Turns out JC Penney's I bought it from HAD to install the brackets to keep it safe when attached to their display counter! Second reason not to install? Employee said hose attachment kit wasn't included when it WAS. It was simply packed well against the dishwasher, hidden under protective padding. "The warranty brochure is missing too." No big deal. I can simply download that on my computer as I've done w/ past appliances. It was when I ret'd this dishwasher to the store that the manager explained all the above. He was shocked & wanted to know WHO the installers were! How sad I lost out on a good deal w/ that dishwasher. I decided to buy new from Penney's & will have THEIR installers do the work for $100 less. My first request from Angie's List & very disappointed.
    - Laura S.
  • B
    Part not in stock. When it arrived and old part was taken out, repairman saw no sign of damage. New part installed and machine now works well. Examined old part and found blockage in one section that was easily cleaned. Don't know if this was affecting operation.
    - John C.
  • A
    Reliable Appliance & Dryer Venting Service
    Bob was wonderful! A seasoned professional who was prompt, knowledgable, very caring and totally reliable! We haven't made a decison yet if we will fix our dryer or purchase a new one-but I completely trust his expert opinion and highly recommend him.
    - gillian a.
  • A
    Tri-City Heating & Cooling
    They came, did the estimate, and came on time.  It was a very good service and it was a very good experience.  It was a little pricey.  The only problem I have is they installed a shut off valve for the gas stove, which is inaccessible.  It is behind the stove, and God forbid if there was a gas line break or something; I will not be able to access it.
    - Sophie R.
  • A
    Reliable Appliance & Dryer Venting Service
    He's prompt and he shows up. He's also knowledgeable. It's good to repair something and when it's good to buy a new one, he has a say to the brand and the prices that you want. I think he works with the major appliance manufacturers for prices, parts and everything. He's just a good repairman. He's very fair when it comes to pricing.
    - Susan R.
  • F
    Aitoro Appliance & Electronics
    While purchasing the washer and dryer the salesman informed us that the extended warranty would cover everything that wasnt caused by us. He also agreed to throw in a set of metal braided hoses for us which we never recieved and after several calls gave up on. A couple of months ago, the dryer door wouldn't close, but we realized that if you lift up on it it closes. Since we were still able to do laundry I didn't call right away. Yesterday when washing a pillow the washer started smoking and we immediately stopped it and called Aitoro. There are burn marks on the pillow (which is machine washable) The rather unfriendly service rep said I had to call the extended warranty place and gave me the number. I called them and they informed me that unless the problem was caused by an electrical problem it wouldn't be covered and I would have to pay for the service call. They said the hinge on the washer would not be fixed because it's mechanical. So an integral part of the dryer which broke for no reason will not be fixed even after paying for the extended service plan. I called Aitoro and asked if they would fix the hinge but said that since the washer was 1 year old last week it's past the warranty and they won't do anything. The worse part is Dealing with the unfriendly and Unhelpfull staff at aitoro, where it seems that once they have your money, they dont care anymore. We will see what happens on this service call, but I don't have high hopes. I'm sure they will try to make me pay. I would recommend that no one ever shop at this store and NEVER get the extended warranty, As it doesn't even cover everything.
    - Steve C.
  • A
    They were punctual.  Our air conditioner had broken down and it needed a specific part.  However, the part is no more manufactured by the company.  I was disappointed that even though they have an appliance store, they were not able to provide us with the part of the air conditioner.  The person who came to our house to work put made an effort to locate the part.  He searched for the part but was not able to find it.  Their service was otherwise good.  I was only disappointed with the appliance store.  I would use their service in the future as well.
    - JACKIE R.
  • A
    Donnelly's Appliance Parts
    I have used Donnely Appliance for many years to handle all kinds of electrical repairs.  They've fixed several refrigerators, washing machines, dryers, and dishwashers, and also installed ceiling fans and moved an electrical box.  They are always pleasant to deal with on the phone and in person, arrive on time, and guarantee their work.  Their prices are consistent with the market. 
    - Elyse S.
  • A
    Great service! I would recommend them to anyone.
    - Kelly T.
  • A
    - PeterandKate D.
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Appliance Repair Services in Trumbull

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