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Pest Control reviews in Torrington

Real People ~ Real Reviews ~ Real Results

  • Provider name locked.  was one of several companies I got quotes for (as well as a recommendation from a friend who had also used them) and they came in very similar if not a little cheaper for the termite work.
    I have dealt with Provider name locked. at Provider name locked. twice now, he actually came out again a year later to inspect some wood that I am replacing. Really good person to talk to, doesn't give you a hard sell or try to bend your arm but really thorough none the less. I will definitely be using them if/when I need to in the future. Use these guys, you won't regret it.
    - niki S.
  • Two visits per year are covered in the contract, which has no expiration date; it automatically renews unless the customer cancels 30 days in advance in writing. It states that there is no additional charge if retreatment is needed. It also states that they will treat the exterior every Spring and Fall without notification.
    The treatment was satisfactory, but a bit expensive ($210 per visit). Their first visit was December 3, 2013 to treat for mice. They probably came once the following spring [2014] to treat for ants. I prefer to be notified before home services and had requested they phone first. This condition was added to the contract I signed. I don't remember if they called or not and can't find a record of the spring treatment, but think it occurred. 
    When an invoice for the second year arrived in September I was surprised, expecting the annual renewal to be in December since that was when my service had begun. I phoned about the invoice, and being unhappy with automatic contract renewals as well as uncertain that I would be notified before treatments, as had been agreed, decided to cancel. 
    Despite the "30 days in advance in writing" requirement, the person I spoke to agreed to cancel my contract immediately. She then confirmed that I would not be charged and that I had a zero balance.

    - Donna R.
  • Serviceman arrived promptly and treated the affected area. He then checked the house thoroughly inside and out for any other signs of infestation. He instructed me on termite habits and showed me what to look out for. I will get an inspection next year at no charge. Very easy people to do business with, and I appreciated their professionalism.
    - MADELON P.
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