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Hardwood Flooring reviews in Torrington

  • A
    The floor refinishing went extremely well. Brian's crew came out and striped the floors to the wood, and applied 3 coats of fast drying water based poly. The crew was careful with equipment inside the house, and extremely fast. The job was completed in 1 day. The floors look great.
    - Mike H.
  • A
    They were really good. They are very service oriented. It’s nice dealing with a small specialist. I liked the quality of their service. They are very professional. Their rates are reasonable. I would use their services again.
    - howard b.
  • A
    They do floor covering and kitchen and bath remodeling. I thought they gave me a great price; it was a slam dunk all around. They did a really good job for me; they were quick, the materials were excellent and they cleaned up. This company did an excellent job; they and were professional which is why I wanted to put a positive report on them to get them on Angie's List. We were under the gun to get the job done before a party and they came in and just got the job done quickly and efficiently. 
    - howard b.
  • A
    Robert and Tiffany, owners of Z-Best, are more like artisans than contractors. Robert is definitely a true craftsman, which is a rare find in this day and age--and especially for someone in his early 40s.

    They are a unique couple, and if you're expecting them to pull up in a and quot;regulationand quot; contractor's pick up truck--think again. My neighbors were thoroughly entertained by the couple driving a late-model Hummer, who drove into the condominium parking lot with their trailer of equipment hitched behind it. They also brought sound equipment, which intrigued the neighbors, who thought I might be throwing a party instead of having new floors installed, but, hey, Z-Best likes to rock while they roll. I had no problem with it.

    Tiffany, who is extremely organized and keeps things running on schedule, looks like she just stepped out of the pages of Vogue magazine, and as a former fashion editor I took that as an auspicious sign she would make sure my home looked fabulous when the project was completed.

    The thing that struck me most about Robert and Tiffany is that they are problem solvers. They brought me solutions, calmly, when other prospective flooring contractors delivered histrionics and dire warnings. For example, two contractors I interviewed before calling Z-Best told me that I needed a and quot;glue downand quot; product because of my stair steps. They claimed a click-lock floating floor system would be impossible to install because of the stair steps.

    Not true. Robert and Tiffany weren't the least bit daunted, and they offered me a couple of ideas for tackling the stairs. Now, the stairs alone were around $1,000, so it was not an inexpensive proposition. Still, they look great and I'm very happy with them. The strategy we adopted was to install wood risers (Tiffany's brother did that job, and he was awesome at it), and Tiffany stained the treads to match, almost exactly, the rest of the flooring. It's definitely an art to be able to mix the stain to match the rest of the floor so perfectly. I'm amazed it turned out so well.

    These people are nothing short of perfectionists. They really and truly are.

    Robert said that, overall, the job of installing the flooring in my condo unit wasn't as difficult as it was intricate. But that intricacy, he claims, is the type of challenge he thrives on. The condo is an older, unique space with lots of weird twists and turns--so he certainly had a lot of happy challenges.

    Z-Best definitely had their work cut out for them with this job, but the end result is that it is gorgeous, and I'll be hiring them to do the upstairs in 2012. The owners of this company are extremely organized and buttoned-up--and their work is, well, Z-Best!
    - Melanie M.
  • A
    This is the second time I've used Scott to sand and finish my floors. The first time was before Angie's list and I think he charged me $975. He's great to work with; no BS, no promises he may not be able to deliver, such as getting stains out. Great communication - always returns phone calls and confirms appointments. Prompt, does what he needs to do and tells you what to expect next and when he'll return. The first time he came he did 4 rooms and this most recent time, only one room small room and closet that needed to be done. They all look beautiful. First time around he also did a repair and set a transition piece between two rooms that once had a wall between them. His price the first time was below what others had quoted and this second time, I hired him w/o getting other quotes. He's not someone that would take advantage of your good will. Scott's a quiet, honest, hardworking guy and I've been very happy with him and his work. Thanks, Scott!
    - Diane S.
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Hardwood Floors in Torrington

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