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Siding reviews in Thompson

  • D
    North American Building Inc
    I had signed two separate contracts with North American Building Inc., one for siding the house and the other for changing the roof line over the front door.  Construction began on the latter August 12, 2015 and was completed August 20th I was very satisfied with the results. The siding part of the project began on August 19th.  What should have taken approximately 3 to 6 working days as stated in the contract ended up stretching to 56 working days: August 19th to November 4th.  When the siding was delivered it did not match the color I had chosen in the brochure shown to me by NAB (North American Building Inc.).  At my request NAB got a color fan from the siding company and when compared with the colors in the brochure none of them matched or even came close.  It was apparent to me that the color I had chosen did not exist and none of the other colors the company offered in this particular siding style appealed to me.  I ended up having to settle for what they had sent.  I was not happy and felt I had no other recourse.  I believe that NAB should have had the proper color samples when presenting me with color choices and when they saw that the color was off should have at least offered me a discount or some compensation instead of saying to me “We will have to eat the cost”.  The color was not just a slight variation, which they state can happen, but a different color all together. I had expected that once we had gotten the color issue settled the installation of the siding would begin.  Unfortunately the appearance of the siding guy was spotty at best.  There was a perfect weather week where he never showed.  When I was finally able to speak with the secretary at NAB she told me that the guy was on vacation.  I never knew from week to week when or even if he was coming.  I was unable to count on this company to do the job that they stated in the contract they would do in 3 to 6 working days.  I lost all faith and trust in this company but at this point I just wanted it done.   On the final day of the job, which should have been a joyful occasion, I received a bill which was left between my front doors for an additional charge of $806.20 above the cost agreed upon in the contracts.  Glenn Grover (Owner) claimed that the soffit and aluminum for the back porch ceiling was not covered under the contract, this part of the project was completed October 7th. This was installed without consulting me first and according to the contract if it was not covered I was to be informed before any work was done.  Glenn found near the end of the job that he had miscalculated in his measuring of the house for the siding and came up short.  He had to order another box .  I think this was his way of making up the difference and then some.  During subsequent conversations with Glenn about this matter he more than once threatened to have the ceiling materials removed.  Per a conversation with my Lawyer my only option other than taking him to court and losing work was to negotiate with him on the price and I agreed to pay him an additional $250.00.  I feel I was taken advantage of.  The siding appears to have been done well but had I known in advance what it would be like having to deal with these people I would not have chosen this company.  The main reason I went with them was because they had been given a great rating on Angie’s list.
    - Debra P.
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Siding Contractors in Thompson

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