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House Cleaning reviews in Stratford

  • A
    Andressa Services
    I���ve used Andressa���s services for a few years and she���s been great. Her cleaning is thorough and meticulous. She is pleasant and cordial and always listens and takes care of any special requests I have. She also provided tremendous assistance at a large party I had at my house. She knew exactly what needed to be done and allowed me to enjoy the party with my guests. I very highly recommend her. You won���t be disappointed.
    - Paula R.
  • F
    Reale cleaning services
    Did not go well at all!! After they were finished upstairs I went to check it out, I had dust bunnies on my shelves, dust all over the backs of the TV'S cob webs in the corners of the high ceilings and wall, shower was not washed inside from top to bottom only half way up, didn't wipe down the lighting fixtures or fans, did not polish the furniture as stated in the ad. Didn't wipe down baseboards as promised. They asked for all my own cleaning supplies only came with a vacuum, mop and bucket. I stated my concern and her response to me was oh ok we will come back, and asked for supplies I said it doesn't state I need to supply my own and she had nothing to say. she told me she did polish the furniture upstairs and I said no, it definitely was not and then she asked for pledge! I went to call the number on the offer print out and her phone lit up... she didn't answer so I went into the room they were in and asked who owns the company, she had the nerve to say she didn't know and to call Angies List, I said that's funny I called and your phone lit up. I then asked them to please leave and come back another time when they were prepared and willing to do everything that she STATED they did on the deal details.
    - WILLIAM P.
  • A
    Reale cleaning services
    It was great! Tthey cleaned bathroom, kitchen, living room, vacuumed the whole house - even got the cat hair off the throw over the couch! I asked them to do the items in my curio cabinet and some decorative items on shelves in the kitchen - all were washed and left on the kitchen table as I asked. I expect them to be "regulars"!
    - Hazel M.
  • A
    Keeler Green Cleaning Company
    I called Gabe at the last minute hoping he would be able to accommodate me for next day cleaning (which happened to be a Sunday) He was very courteous on the phone and came through like a Champ for me. He arrived on time and worked on the house for about 4 hours. There was no complaints or banging of equipment around. Gabe was nothing but professional and I would absolutely use him again. He made sure that everything was exactly where i left it and even sent me videos of how his progress was coming! I love that. This company is a locally owned business and I love to support the community every chance I get. On a side Note: I have seen complaints about delays in arrival. Please take into consideration that Gabe is very thorough and will not leave just to make his other appointments. He stayed to address any questions that we had and I can appreciate that. You don't see people doing that anymore.
    - Michael R.
  • A
    Zilene Lima
    Zilene has been excellent at cleaning my house for the past 13 years.  My neighbor referred her to me, after using many other house cleaning services in the past.  Zilene is very trustworthy too.  Sometimes I have to leave her notes when there is a special procedure to follow, and she always follows through with it.  My dogs love when she works at our house, and she makes time to show them love too.  
    My dogs love her to pet sit them.  Zilene stays overnight and makes sure they get their food, treats, medication, TV and lots of love. Zilene also brushes the dogs daily when I am away, and does extra things like bringing in the mail, watering the garden and our indoor plants.  I would not know what to do without her.  My dogs would hate to stay in a kennel when I'm on vacation.
    - Linda P.
  • A
    Belle Home Housecleaning

    Excellent, They were professional, easy and pleasant to deal with. Very responsive.  The price was more than we anticipated but our house is large and it was worth  the extra money.

    - stella c.
  • D
    Belle Home Housecleaning
    I'm disappointed I have to write a negative review about this company, because I had such high hopes based on my interaction up to the day of service; I thought I'd found a cleaning company I'd be using long-term!  
    I found Belle on AL and hired them to do an overall cleaning of a house I'd just finished rehabbing, before I staged & put it on the market.  They initially came off as very pleasant & professional; I paid the deposit, scheduled the appointment and we were good to go.  I wasn't able to be there at their scheduled time, but left them a key for access and they called while onsite letting me know that everything was going well--and that the only thing they couldn't really get to were the floors, since the workers were still kind of going back & forth.  I told them that was no problem, since the priorities were things like the bathrooms, windows, etc.  
    So, the next morning I arrive, ready to stage the property & expecting to see a (relatively) clean house.  Imagine my surprise & dismay when...NOTHING had been done.  I mean, the bathrooms were still just as dusty as ever...nothing had been touched, still even debris & dust across the kitchen countertops, etc.  My contractor said that the women came--but didn't do anything, just "walked around upstairs," lol.  When I called Belle to ask what had happened, their "explanations" were all over the place--"the contractors were in the way," "there were issues with the water & electricity," etc.  I told them that was ridiculous--the water/electric has been on for months--and especially since they boast about bringing their own cleaning supplies, how much of it do you need to at least do minimal cleaning (which there was no evidence of)?  Furthermore, I pointed out that none of these so-called "issues" had been presented to me when the ladies checked in with me during their time there. 
    Since there was no time for them to come back and do a proper job before staging, professional photography & listing in the next few days, I requested a full refund instead.  They claimed they could "only refund me for 1 hour,"--a $40 amount, which I thought was ridiculous since nothing was done.  So, here I am instead, having to post a bad review & dispute their charges with my credit card company instead. (I would post pictures I took after their supposed appointment, if I had the means to on AL). 
    All in all, I'm not sure what happened between my pleasant pre-appointment experience with them--and the non-cleaning that subsequently happened.  I have no problems paying for good service--but I refuse to pay for non-existent service.
    - Vonetta B.
  • A

    Jean and her partner did a very good job at a reasonable price.  They did some things without me asking.  They had high standards.  The products they used were very efficient and effective.  I could trust them.

    - Helen H.
  • C
    Sparkling Cleaning Services LLC
    Deal was 4 hours cleaning service
    She did not clean either bedroom. Did good job on kitchen, bathroom and living room but did not touch either bedroom.Apartment is approx 500 square feet so in four hours bedrooms should have been done.
    - Catherine P.
  • A
    Belle Home Housecleaning
    I spoke to Mary Jo regarding cleaning my elderly father in law's apartment.  At 82 years old he was not able to do it on his own any longer and had let it go for quite some time.  He is a heavy smoker so there was a strong odor of tobacco and much of the furniture was affected as well.  Mary Jo arranged for an initial thorough cleaning to be followed up every 2-3 weeks.  They sent over 2 cleaners who spent about 10 Hrs on the initial visit which they priced at $400 which was fair considering the amount of work to be done.  They were very professional and courteous to my father in law. 
    They call in advance of each visit.  On the last occasion, my father in law had his schedule mixed up so when they called and arrived he was out and never answered.  They took the time to call me telling me they were concerned about him.  That meant a lot to know that they took the time to contact me when they were worried about him.

    - Stephen F.
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Home Cleaning Services in Stratford

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