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General Contracting reviews in Stratford

  • A
    R&M Custom Contractors
    - Hired R & M Custom Contractors from a referral. They did a total 1st & 2nd floor renovation to my 1,200 sq ft cape which included an 800 sq ft in-law addition. Project was handled professionally throughout. - Overall - Very Happy / Satisfied - Price of the project - finished on target. - Quality of workmanship - Perfect - everything was done to our satisfaction. - Responsiveness - there was not a day during the project where someone did not show up to work. - Punctuality - Worked full days, after hours and some weekends - project finished on time. - Professionalism - Handled issues that came up during the project - things ran smoothly. Communication throughout was constant. Area always clean and neat. Neighbors commented about the cleanliness of the site. - WOULD HIRE AGAIN AND HIGHLY RECOMMEND - NO COMPLAINTS
    - M L.
  • A
    Max Construction
    Work quality was great for the money. Max is easy to deal with, professional and sensitive to the finishing touches. Overall a great experience and we continue to do more work together on other properties. Photos are on the MLS as the property is now for sale.
    - Chris D.
  • A
    One Stop Home Repairs
    I always feel a huge sense of relief when I find a provider who does quality work like Derrick Smith of One Stop Home Repair. Derrick and Lance, the man working on the project, are clearly very experienced and do high-quality work. Derrick made very helpful suggestions when assessing the job pre-quote and during the project when unexpected problems cropped up (extensive termite damage to porch frame discovered when the old floor was removed.) The termite damage required additional work; Derrick proposed a sound approach that stabilized the porch without having to rebuild it. All the work was done very efficiently and cleanly. I appreciated Derrick's attention to detail, including receiving a written project quote. I would definitely hire One Stop Home Repair again.
    - Mary-Kay H.
  • C
    Oronoque Home Improvement LLC
    The positives:
    -The work was quality.  Siding guys, Dennis and Russ are true craftsmen and took their time to make sure all was excellent.
    Carpenter, Chico and his crew were great as well.  All of them were always on time and worked long days
    -Work recommendations were fair and honest:  The replacement of front porch was a surprise,  once the shingles were off, we could see the supports for the floor and the dormer (1906 craftsman) needed to be to be replaced.
    -Price was fair for the quality of work.
    The negatives:
    Jim, the owner.  They started in late May and certainly extra work of replacing the front and back porches work started bleeding into and July and then August.  Understandable that he had to juggle other jobs that he had lined up for the summer.  The majority of work besides a few small items here and there were done by August 8.  I gave the final check and we went over the finalizing items I needed (I trusted that he would follow through in a timely manner).  I also emailed him to recap our conversation asking him to take care of these all items by the first week of September.
    1. Final detailed invoice paid in full.
    2. Final paint of doors and columns (and names/colors of paint used)
    3. Warranty paperwork for products and workmanship  
    4. Replace water meter
    5. Patch a chunk of concrete that came off during porch demo
    After not hearing from Jim by the last week of August, I texted him.  He said he'd be there to complete the second week of September as he was in Italy for his wedding anniversary.  I got annoyed as he had three weeks or even communicate with me to complete these small tasks and I told him so.  I told him it would have to be the week after as we'd would be out of town the second week, he agreed.  I texted him at the start of the week he said he would come to find out what day he would be there and to reiterate that he was to take care of everything on the list that day.  When I didn't hear from him by mid week, I texted him and told him I would get Angie's List involved.  He texted me that evening asking if the following day or Friday would be okay.  He came Friday with one guy, he gave me all the paperwork for the warranties, but seemed very confused as to what a final invoice should look like (really?  I am the first person to ever ask for one??!). 
    We looked at the hole in the siding gave me a few options (he had lost our water meter)- none ideal.  I told him if he wasn't sure if a water meter should be replaced, he should have asked me to contact Aquarion before cutting the hole.  We agreed that he would find a water meter to install over the hole (it was only after he said he lost our water meter did he suggest I contact Aquarion to see if one was needed).  He left and his worker was painting and I thought would finish up the water meter and concrete patch- he left after painting (without letting me know).  I called Jim and he said he would finish up the water meter the following week.  The concrete when he was pouring it at a nearby job.  I was not happy.    
    He emailed me a few days later with the final invoice- not what we had discussed. I replied to his email on September 25 with exactly what I wanted and asked him to copy and paste into his invoice template and email to me- he agreed.  I told him this would be the last follow up I have with him (I was so tired of chasing him down all the time).
    The water meter is attached now (was installed a few weeks ago).  However, it is now November 1 and I still I don't have the final invoice or the patch in the concrete fixed...
    While these are small tasks...Take note that I paid him very good money to take care of everything.  He even said he does not leave a job until the customer is fully satisfied.  He is working on a $180,000 project (which is he very proud of and talked openly about) 3 blocks from here. (I guess he didn't care enough about the $70,000 we paid him once that other contract was signed).  How difficult would it be to send a guy over to patch the concrete?  How about copying and pasting the invoice detail?
    I have no confidence if anything did go wrong that Jim would be willing to honor his workmanship without exhaustive chasing him down.  I've also learned my lesson- don't make final payment until every little thing is complete- no matter how much you've built a relationship with a contractor.

    - Justin L.
  • A
    Jeff's Carpentry
    There were lots of small projects that needed to be done on our back door and back deck.�� Jeff came to our house a few days prior to the job to see what needed to be done and advised me what materials I'd need for the day he returned to do all of the work.�� We bought a "Big Deal" for $199 which included 6 hours of labor, and in that time, Jeff was able to complete everything we needed done.�� He did very good work, was punctual and pleasant to work with, worked the full 6 hours, and did very high quality work..
    - Michael A.
  • A
    R&M Custom Contractors
    All the jobs were "punch" type jobs, and some other contractors either couldn't be bothered or wanted to sell us more than we needed. R and M took the job, handled it professionally, were responsive to concerns and questions, and treated the job as though it was no less important than a bigger job. I used to work for a custom home builder, and I'm pretty uptight about quality. R and M met all expectations for our budget. Also, the gentleman with whom we dealt, Brian, deserves special mention. In my frustration and anxiety over not finding a contractor, I gave him ample opportunity to be critical of other builders when he came to look at the job. He never took that opportunity. Brian was always respectful and professional. It demonstrates something of the integrity of the company - or so was my experience.
    - kendall a.
  • A
    R&M Custom Contractors
    They were out to take a look at it right away, and they were able to complete the work right away. The carpenter did an excellent job and cleaned up after himself very well. I am extremely grateful for their help!
  • A
    VERRUSIO Home Improvement
    The job went very well . He was able to quickly assess and then effiently remediate the problem .
    - Rosemary H.
  • A
    LT Home Improvement & Roofing LLC
    on time and excellent workmanship , friendly and respectful
    - davis o.
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General Contractors in Stratford

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