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Water Heater Repair And Installation reviews in Stamford

  • A
    We woke up to find we had no hot water. When we went down to the basement, we found the water heater had leaked most of its contents all over our basement. We immediately began cleanup and called Comfort Masters. Soon after Chris arrived and determined a new water heater was necessary. Within the next hour, the water heater was disconnected and removed. Only an hour later, Chris returned with a replacement water heater and had it installed soon after. What started as a day where we were concerned about a huge cost and days without hot water got resolved quickly for less than we thought. Chris and Comfort Masters made this possible.
    - John R.
  • B
    My overall experience was pretty good. I'd give them a "B" for professionalism, all because my carpet got full of water. I had to get my carpet cleaned. They could have done a little better. They knew what they were doing. I would use them again.
    - Margaret H.
  • A
    As a first time home owner Schede plumbing has been very responsive and professional. Schede plumbing oversaw the oil to gas conversion and installed a new boiler. As stressful as this was and every other plumbing issue in our home, Lou has always answered our calls even after hours to troubleshoot what could be going wrong. If we can't fix the issue over the phone there is someone at our home the next day. His staff, specifically, Kelroy have nothing been short of exceptional. Kelroy always comes to our home with a smile on his face and will not leave till the problem is fixed. Plumbing and heating is the last thing any homeowner wants to deal with but Schede and Kelroy make it an easier pill to swallow.
    - Leah K.
  • B
    Fine. The issue I have it is supposed to the annual, but they do not contact you to let you know it is time. It is up to the customer. Once, you call, they are not available for a couple of months to have a service scheduled. In an emergency, they are great.
    - Carl R.
  • A
    I find they're very good. They are very inexpensive. They save me hundreds of dollars. I locked in a price for $1.99 with no service fees. They also get me $100 credit to use on my first tank of oil or whatever I chose. I also have a service contract with them for my furnace and water heater. Not only was that service excellent, but the price, they saved me hundreds. They're personable and professional. You call their office and they are very nice people, very professional.
    - Richhard D.
  • A
    I did not go with them because the brand I wanted was on back-order for them. But Tony was very professional - gave an estimate that was reasonable, and quick to respond to any concerns. He even sent in a temporary electric water heater until the actual indirect one arrived. But that didn't work out and being without any hot water forced my hand to go with someone who had my brand ready.
    - Dileep K.
  • A
    Ralph Schede gave me a quote over the phone and said that he could have someone come and look over the job and verify the quote that morning.  A short time later, a Schede employee named Clinton showed up.  Clinton had everything he needed to do the job right then and there if the quote given was OK with me.  I told him to go ahead and do the job.  Clinton was quick and thorough in replacing/removing the old water heater and installed the new one and replumbed all the pipes.  It took him most of the day but he took the old water heater with him.  The only thing for me was to recycle the cardboard box that the new water heater came in.  In appreciation of my help, Clinton reduced the charge by $150 which I was happy with.
    I would use Ralph Schede again and have recommended him to a colleage at work who needed work done on his residential heating system.  As far as I know, my colleague also used Ralph Schede and was pleased with the result.
    I've had no issues or problems with hot water since.
    - Ross T.
  • A
    Sila was very fast in responding to my call. The gentleman came to my house within 40 minutes to give me a quote on a new hot water heater. He was very nice and provided me with a quote on the spot. The quote was a little too high for my budget, but if I ever have an emergency, I would definitely call them again because of their timeliness.
    - Sally A.
  • A
    The actual installation was great.  No issues.
    I wanted a hybrid unit and our existing tank was 120 gallons.  At first Schede said they could not find a hybrid that large but once I pointed them to one I'd seen on  the internet, they took it from there.
    - Anthony I.
  • A
    The service was prompt. The owner, Louis came to estimate the job and then send a plumber, Kelroy who was worked quickly and was very professional and personable. When I felt the price was steep the owner adjusted it. I will use this company again.
    - Duncan Y.
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Water Heater Installers in Stamford

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