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Vacuum Cleaner reviews in Stamford

  • D
    My vacuum cleaner was under warranty, and this place was the only manufacturer-authorized repair shop in my area. Their Greenwich location was the one listed on the manufacturer's website, but when I called to find out their hours, I was told that  repairs were only done at their Stamford store. Luckily, I hadn't wasted a trip to Greenwich. The Stamford store is in a pretty sketchy neighborhood, so I wasn't thrilled to leave my car on the street, but they have no other parking. The store is a dirty mess--vacuum cleaners and parts piled everywhere in total disarray, barely any place to stand, the counter so covered with crap I didn't even realize it was a counter, and dirt and dust  everywhere. No repair person was present; I had to leave my vac with a slovenly woman who said "he'll take a look at it" and call to let me know when it was ready. I wasn't even offered a receipt, though she did scribble the store's phone number on a piece of paper and hand it to me.  Of course no one ever called me, and I had to phone the store twice to find out if my vac was ready. I picked it up, and it works, so I guess the repair was successful, but I'll never step foot in that
    junkpile again. I did notify the manufacturer that their warranty repair shop should be changed.
    - JANE W.
  • A
    Norton arrived on time and got right to work.  He cleaned and repaired the central unit in the basement and then started to show me the system and how it works.  I quickly realized that all the ports were old and I asked him to replace them.  He was tidy in all the areas in which he worked.  It took a little longer than I expected but Norton was very thorough and I appreciated his effort.  He did a great job and I will certainly call him again when I need anything.
    - anne k.
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Vacuum Cleaner Services in Stamford

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