Renewal by Andersen of Westchester

A63 REVIEWS

Founded 1951 • Angie's List since August 2013

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Hours

Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 5:00 PM

Company Contact

2041 West Main St

Stamford, CT 06902

Description

Renewal by Andersen is the replacement window division of the Andersen Corporation, dedicated to providing homeowners with a start-to-finish service, from sales to manufacturing to final installation. Renewal by Andersen produces the highest quality windows on the market, constantly pushing the envelope and creating new and improved window styles, materials, and installation techniques. As the exclusive supplier of windows to Westchester, Putnam and Lower Fairfield Counties, we have completed more than 80,000 window replacements! We are a third generation family owned and operated business in Stamford, CT with over 60 years of experience in home improvement. Working with Renewal by Andersen of Westchester means supporting a local business - we want you in our family!...

Verified Reviews

63 Total Reviews
Read reviews by category
Windows (62)Doors (20)General Remodeling (3)
Showing 1-10 of 63 reviews
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RATED

05/10/2018

I thought they were the most incredibly wonderful craftsmen. They sent out clean workmen who were very helpful. You couldn't even tell anyone had been there when they left. They were just everything you could want and the windows are beautiful. A tremendous shout out to Mark, who was just incredible.

DESCRIPTION OF WORK
They replaced 6 windows.

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/09/2018

F

RATED

04/23/2018

I was lucky I had another estimation for my sliding door installation. Those guys are total fraud. They made-up some "difficulties" in installation and tried to charge me extra $5000!!! Five thousand dollars. Terrible people. I got the project done by Windowrama. Excellent people and excellent quality.

DESCRIPTION OF WORK
They was trying to charge me twice the price!!!

CATEGORY replacement windows

COST $9,000

WORK COMPLETED ON 04/23/2018

F

RATED

02/05/2018

Initially, I scheduled an appointment with Renewal By Anderson, based on advertising and recommendations by friends. The next day after the appointment, I figured the cost was far more than I wanted to spend. In addition, the installer was an independent contractor, which contradicts Renewal By Anderson's sales pitch of one company manufacturing, installing and servicing.

DESCRIPTION OF WORK
I needed to have 2 picture windows replaces, as their frames were rotting out.

CATEGORY replacement windows

COST $7,300

WORK COMPLETED ON 02/05/2018

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RATED

06/12/2017

Just as previous experience with this company the installation went smoothly with no complaint whatsoever. At job completion, no further work required...no painting etc. Window treatments were removed during window replacement and then were replaced. Contractors removed all debris and clean the areas where they worked. No visible evidence at job end that anything had changed. Extremely happy with ...

DESCRIPTION OF WORK
Replaced several double-hung windows and one aluminum storm door.

CATEGORY replacement windows, doors

COST $11,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/12/2016

F

RATED

04/10/2017

I contacted Renewal by Andersen to request a quote for a bathroom window replacement, mentioning that I was planning to replace another 7 windows in the next 12 months. The company refused to send anyone over unless my husband be present (!!!) – even after I explained that I was the sole decision maker in my household and that my husband had no interest whatsoever in being involved in home matters...

DESCRIPTION OF WORK
I requested an estimate to have a bathroom window replaced, but the company wouldn't send anyone over unless "the man of the house" was present.

CATEGORY replacement windows

WORK COMPLETED ON 04/10/2017

SERVICE PROVIDER RESPONSE

Thank you for your feedback and I sincerely apologize for your experience. Renewal by Andersen does not require all homeowners to be present during an in-home consultation. Many of our locations may ask if all homeowners can be present as we have found over the years that given the nature of the project, many customers actually prefer this type of consultation. It is, however, absolutely not requi...
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RATED

03/13/2017

Perfectly, they arrived exactly on time and finished in one day. The windows are the best quality I have ever seen and the installation was flawless. They did an excellent clean up and hauled away all debris and old windows. We have since sold the house and everyone that was interested loved the new Windows. I really miss them in my new home. They are expensive, but worth every penny.

DESCRIPTION OF WORK
Replaced Casement windows in ten locations around the house.

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/13/2017

A

RATED

10/31/2016

Excellent work on the replacement skylights. Could have been a bit tidier cleaning up after the job.

DESCRIPTION OF WORK
Replace two skylights

CATEGORY replacement windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/01/2014

C

RATED

10/14/2016

RBA did some large scale work in our house, which was fine. RBA replaced two sliders with picture windows and replaced four other sliders in Sept. 2015. Then I called them for a quote on a smaller job in Sept. 2016 and they told me they would pass me along to some other department for less than three windows, but they didn't call me back. I called them again a week later, and again they told me th...

DESCRIPTION OF WORK
New picture windows, potentially others.

CATEGORY remodeling, replacement windows, doors

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/30/2016

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RATED

10/03/2015

Went well I even took advantage of interest free financing (although if u don't pay off in 12 months accrued interest will be added to bill). Product and install was great but price is on the high side. Went with Anderson for bay as complicated install and wanted done right.

DESCRIPTION OF WORK
Installed bay window for den.

CATEGORY replacement windows

COST $6,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/28/2015

F

RATED

08/24/2015

A few years ago I had an appointment with this company and they no showed. The owners called me up and begged for me to let them try again and I declined. I see them in my neighborhood so as above I tried to have them come over again as my wife called and thought she could be home by 630. They then tell me if that happens they would leave and reschedule. So if my wife changed her schedule and was ...

DESCRIPTION OF WORK
I called to make an appointment with them to come over to redo our screened in porch with new windows. They tell me both home owners have to be home. I explain my wife works in downtown Manhattan and traffic is a problem and because of her position at work many times she has to attend meetings or conference calls at the last minute. See below

CATEGORY remodeling, replacement windows

WORK COMPLETED ON 08/24/2015

SERVICE PROVIDER RESPONSE

[Removed member name] , I am very sorry for your experience. We strive to satisfy all of the people we meet with whether or not they make a purchase. Your time, as well as your wife's, is very valuable. Over 65 years in business has taught us that it is crucial to meet with all decision makers regarding a project. We have found that, rather then saving time, not having all of the interested partie...

Services Offered

Renewal by Andersen® deals specifically with full window and door replacements, not repairs of existing Andersen windows. If your windows are 10+ years old, a repair may only be a short-term fix to a larger issue! Since Renewal by Andersen® makes all the windows and doors to fit the existing space in your home, we can make almost any window or door size. Not sure if we're a fit? Give us a call and schedule a free in-home consultation and we'll point you in the right direction.

Services Not Offered

Renewal by Andersen® does not offer glass repair/replacement or repairs on jobs initially installed by other companies or on existing Andersen windows.

General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
No
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.