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Chimney & Fireplace reviews in Southington

  • F
    Set a date and time for the contractor to look at chimney to identify what needed to be repaired and provide an estimate. The contractor did not show up, and did not call to reschedule the appointment.
    - Donald A.
  • A
    Rich & John's Chimney came out and identified the problem as old, crumbling bricks and mortar that had been repaired numerous times. The chimney had to be completely rebuilt with new bricks. They also inspected a 2nd chimney on the roof and that, too, had similar problems, so we ended up replacing both chimneys. They gave me a discounted price since I was doing 2 chimneys. They men were professional, efficient and did quality work. I would definitely hire them again.
    - Karen Y.
  • F
    While the problem was with our main chimney, I was disappointed with how quickly an assessment was made that BOTH of our chimneys needed to be taken apart and rebuilt. I was told that the best solution for the main chimney was to tear it down, close up the roof, and put an electric insert into the fireplace in the living room. All of this was to the tune of $10,000. We later called a service we had used in the past to clean our chimney. They came by and determined that all that was needed was to grind, repoint, and waterproof the main chimney, and while our second chimney needed some repair, since it wasn't causing any problems it could wait until the fall. They did the work two days ago, and we had a huge storm the next day. The attic and chimney were dry as a bone, and it cost $9,100 less than the quote by Rich and John. I will never consider them again nor will I recommend them to anyone.
    - Edward T.
  • A
    Curtis was very punctual and professional. New exactly what needed to be done and went the extra mile in getting the parts to rectify my problem. Cleaned up area when finished. Price was reasonable for job performed. Highly recommend this service and will call them again in the future. Job completed on 5/23/17.
    - Mark D.
  • A
    Very professional workers. They came in for a regular chimney clean and inspection and found a few things that needed some work. Without pressuring me, they were very patient and took the time to explain why each issue should be taken care of and even waited while I discussed with my husband and about how we would like to move forward. Wonderful work and we can't wait to enjoy our lovely fire place all winter.
    - John D.
  • A
    From the first time I reached out to Vince he was very responsive and helpful. He came out on short notice to give me a quote and was also able to get started on the work very quickly. It was very helpful that he works on the weekends as it can be difficult for people to take time off of work during the week.
    All of the work that Vince and his team did was high quality. One of the best parts about working with Vince is that he truly looks out for your best interest. My house is an older house, and there were a couple of unforeseen issues that were discovered after he began working. Vince informed me of the issues and worked with me to find the safest and most cost effective solutions to the issues. I am very pleased with the work Vince did for me and would recommend him. Not to mention, he was well below any other quotes I received!
    - Stan K.
  • A
    Greg was fantastic and very efficient!  He cleaned our poor chimney that has not been cleaned in over 20 years.  He took pictures of the top portion to show us that our chimney was in need of repairs.  We reschedule him to come out in 2 weeks, which he did and finished the job within a couple hours.  He also went above and beyond to throw some of our large sticks off the roof that had fallen from our tree.  If our chimney is ever needed in service again we will be calling Greg.
    - Steve C.
  • A
    They called us back the same day and were out to check out the flue and gave us an estimate. The office manager contacted us with the contract and the information I would need to get the building permit from the town. They do offer that service, but I don't work and have the time. They also scheduled a time within a 2 week period to do the work. 
    When I went to the building department to pick up the permit all of the contractors and tradespeople said they wouldn't be out on the date, but they were there and at the assigned appointment time. They completed the work quickly and professionally and cleaned up everything before they left. I would definitely recommend them and plan to use them in the future.
    - E C S.
  • A
    The service went well. We had to re-schedule a few times, but other than that the service went fine. They did the work at a tenant’s so I was not there for the service. The people I spoke with over the phone were nice to work with.
    - Angelina G.
  • C
    Initial visit went very well.  Tech that came to home was professional.  Work scheduled for early Oct.  Work done in Nov. but were unable to seal chimney because of cold.  The chimney looks great, there are no more leaks but they left a mess.  A great deal of debris left on front porch,  front walk and shrub beds.
    - Marybeth S.
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Chimney And Fireplace Contractors in Southington

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