Find top-rated Service Providers

Find Top-Rated Southbury Garage Door Repairs

There are 23 top-rated garage door repairs in your area.

Zip Code
Join Angie's List Now To see all 23 highly rated companies in Southbury

Explore Our Solution Center for Helpful Garage Door Company Articles

Go to the article: 

Why You Should Replace Your Garage Door

.
old garage door
Go to the article: 

4 Tips for Buying a New Garage Door

.
faux wood garage door
Go to the article: 

Consider Installing a Garage Door Screen

.
garage door screen

Garage Door Repair And Installation reviews in Southbury

  • F
    Let me start by saying this is the first negative review I've ever had to write, as I am typically the person who writes to give a rave review or recommend a company. If I have had bad service in the past, I just chalk it up to a bad experience. After my recent experience with Overhead Door of Waterbury I feel it necessary to write this in order to protect others from falling into the same trap as I have. My experience with Overhead Door of Waterbury has left me disappointed by the lack of professionalism and integrity. Overhead door came out to check a product that was no longer functioning that they had recently serviced. When the service man came he said that it was not related to the previous problem but that he would fix it free of charge because they had just been out so recently, as a one time courtesy. After fixing the problem that occurred he said there might be additional work needed and that the company would call me the following Monday. When they called me they listed the additional work needed and the cost, however they were not sure that the additional work was the correct fix or resolve the problem, on top of that they would not guarantee the work. I decided to wait, speak to my husband and explore other possible options before committing to the work being done. In the following days I received a bill in the mail for the repair that I was told was free of charge. Since the company had said the service would be free of charge I assumed it was a billing mistake. When I called the company to fix the error they stated that because I "refused" the additional work, unrelated to the work they completed and stated was at no charge, they were not going to honor their word that the original repair was free of charge. I tried to clarify that he said the quote of "free" was based on prior work not work to be done in future. My frustration increased when I could not speak with anyone but the receptionist. While I understand people are busy, each time I called the receptionist put me on hold for several long periods of time while she spoke to someone in the office and parroted the information back to me. When I asked to speak to a manager or a service provider I was not granted that and was only able to leave several messages that were never returned. My family and I have worked with other Overhead Door providers before, always with very positive experiences. I'm disappointed to see that Overhead Door of Waterbury is poor representation of the brand, who showed that not only are they a dishonest company buy closed to communicating with their customers.
    - Lauren R.
  • F
    Let me start by saying this is the first negative review I've ever had to write, as I am typically the person who writes to give a rave review or recommend a company. If I have had bad service in the past, I just chalk it up to a bad experience. After my recent experience with Overhead Door of Waterbury I feel it necessary to write this in order to protect others from falling into the same trap as I have. My experience with Overhead Door of Waterbury has left me disappointed by the lack of professionalism and integrity. Overhead door came out to check a product that was no longer functioning that they had recently serviced. When the service man came he said that it was not related to the previous problem but that he would fix it free of charge because they had just been out so recently, as a one time courtesy. After fixing the problem that occurred he said there might be additional work needed and that the company would call me the following Monday. When they called me they listed the additional work needed and the cost, however they were not sure that the additional work was the correct fix or resolve the problem, on top of that they would not guarantee the work. I decided to wait, speak to my husband and explore other possible options before committing to the work being done. In the following days I received a bill in the mail for the repair that I was told was free of charge. Since the company had said the service would be free of charge I assumed it was a billing mistake. When I called the company to fix the error they stated that because I "refused" the additional work, unrelated to the work they completed and stated was at no charge, they were not going to honor their word that the original repair was free of charge. I tried to clarify that he said the quote of "free" was based on prior work not work to be done in future. My frustration increased when I could not speak with anyone but the receptionist. While I understand people are busy, each time I called the receptionist put me on hold for several long periods of time while she spoke to someone in the office and parroted the information back to me. When I asked to speak to a manager or a service provider I was not granted that and was only able to leave several messages that were never returned. My family and I have worked with other Overhead Door providers before, always with very positive experiences. I'm disappointed to see that Overhead Door of Waterbury is poor representation of the brand, who showed that not only are they a dishonest company but closed to communicating with their customers. #OverheadDoor
    - Lauren R.
  • A
    I called and the technician was here in about an hour to fix the broken spring on my garage door.  He also installed safety wiring, which had been lacking.  Prompt, efficient, professional service.
    - Lauren W.
  • A
    I originally called Pickering Construction primarily with concerns about rotting trim around the exterior of the house. Especially one spot around the garage doors. We were also interested in possibly having the whole exterior painted. Steve was responsive, professional and thorough. He walked me through everything and spent time with me during the estimate. We chose him over the other two estimates for these reasons. His price was close to one other estimate and those were thousands less than the third. (Always get three estimates!) When the rotting trim was more extensive than we could see at first around those garage doors, Steve discussed in detail my options. He also took the initiative to ask to contact my insurance company to make sure he could work with them if the claim was accepted. We all worry about this with home repairs, more work than the estimate covers. In the end, the extra work only cost about $300 (in material, mostly for one support beam) more plus about a day and a half labor. Steve again took the time to explain and show me all concerns and options throughout the project. I felt in the loop the whole time and confident in the process. The rotted trim was repaired with composite Azack (sp?) and the remaining good trim was primed and pained to match the composite. Seamless! You can't tell the difference but we feel secure that the problem areas a repaired properly and will not be a problem again. They also fixed a gutter problem, screwing in all my loose gutters that were originally only nailed into the house. They became loose and rain ran down the house. The extra work only took about 2 extra days (or less) and that seemed very reasonable. The team of guys were professional, quiet and polite. The didn't leave garbage laying around and picked up at the end of each day. We are very happy with all the work. We will have Steve and his crew back in the spring to paint the entire exterior. I would recommend Pickering Construction to my friends and family. (I actually have already, to a neighbor).
    - Cari C.
  • A
    Punctual, professional and reasonable when they came to fix spring..  However, we had issues. A side
    cable broke, I thought they restrung wrong and the friction caused the failure. I could be wrong.  Either way I called and they sent someone out that afternoon.  Again they arrived promptly, were professional and charged next to nothing.  Could have been their fault in original work or just natural failure of cables. Either way they were responsive and  were willing to take a hit to satisfy a customer. What more could you ask for.  I would recommend them to friends and would use them again.
    - linda s.
  • A
    Showed up on time. Was very professional. Did good quality work. Cleaned up before leaving. Removed all debris. Good quality doors and good quality work.
    - Mark D.
Join Angie's List to view provider's name.

Garage Door Repairs in Southbury

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!