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He was very responsive from the time we first contacted him, to giving us a quote, to scheduling the work, to completing the work. We was courteous, well-spoken, professional, and personable (he got my shy 2-year-old to give him a high five). He got the work done within the window he estimated, which was important to us because my wife had to work that night. Not only was he patient with me and my numerous questions about the new circuit and switches, but he also anticipated many of my questions about the generator and brought to my attention a bunch of things that I never would have even thought to ask. He noticed that the existing external hook-up for the generator for non-standard and made sure we were prepared for a black out by helping me actually connect the generator, power it up, switch from the main panel to the generator panel and seeing exactly which circuits are connected to the generator's panel - going so far as to run the water and make sure that the well pump would turn on. I actually feel like I'm ready for a blackout. "
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