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Plumber reviews in Simsbury

  • A
    KBK Construction LLC
    KBK was great helping us get the bathroom of our dreams. They were spot on with their estimate and timeline. They also did a great job working with the building management. This is our third renovation project with KBK and we wouldn���t consider any other contractor.
    - Paula R.
  • A
    Beacon Mechanical Service
    When I called, I was told that it didn't look like anyone would be available, but that Beacon would make a call, then call me right back. I was still telling my wife that I was going to wait for a return call when my phone rang. I was informed that a plumber would be at my house within the hour; he arrived about 15 minutes later. Though tracking down some of the information was tricky, everything was resolved within an hour. The guys were fast, friendly, and upfront about explaining the details. My favorite statement: "In 15 years of plumbing, I've honestly never seen a valve like this one!"
    - Daniel P.
  • A
    KBK Construction LLC
    Kitchen and living area came out great. We are extremely pleased with the quality of the work and the overall look and feel of the design. The project took several months all-in-all but we had several delays NOT related to KBK that slowed us down. KBK always adapted to coordinating with inspectors and other professionals when needed.
    - Paula R.
  • A
    PerfectView Remodeling LLC
    Louis Cook and his staff were very easy to work with and the quality of the work was exceptional. Throughout the process, there was very good communication between all of his staff and us, the homeowners. He kept right to the contract pricing unless there was an item that cost more than the amount budgeted for that item. Very fair and reasonable contract terms. We would very definitely hire them for any future work.
    - David G.
  • A
    Costa plumbing LLC
    My 11 yeas old hot water storage tank started to drip. Through Angie's List I choose Costa Plumbing LLC. They offer me very attractive price and convinient time for repair. They arrived in time with new tank and did their job very professionally. I was impressed. From now will hire them for all my plumbing jobs.
    - Boris Z.
  • D
    PerfectView Remodeling LLC
    We decided to take advantage of PerfectView's plumbing promotion and after describing and sending photos of the leaky valve with the sales/office representative an appointment was set. The service tech arrived on time, and was entirely pleasant and professional. However the leaky valve proved to be above and beyond the tools at hand and capability. After replacing a part that he thought was the culprit turned the water on and ... leaked as before. I later learned after hiring a professional plumber that the situation was a bit unusual but a quick and easy fix. Outfitted with a very common plumbing tool he was able to resolve the issue in minutes. However we were out the charge for the extra service call and two parts. We called the office twice prior to submitting this review but no call back. Our takeaway and advice is when you have plumbing issues - call a plumber not a remodeling shop.
    - Michael S.
  • D
    Avon Plumbing & Heating Co., Inc.
    They replaced another KitchinAide dishwasher...NOT needed.  It was the detergent that wasn't cleaning, NOT the previous preferred dishwasher.
    THEY SHOULD HAVE KNOWN!  The previous model was preferred.
    - Trudy C.
  • A
    Advance Plumbing & Heating Inc - Newington
    Quick and effiicient job producing exactly what I was looking for.  After the job was done, I had an issue with my hot water and thought it might be due to the work that was done but a different technician came out for free to double check the work and I am confident that my new issue is not related to the work they did.  On top of it, I got free estimates for the initial work and then my new issue when they came back to validate the work.  I feel they're a very honest team to work with and would definitely use their services again.
    - Larry A.
  • B
    Trader Jack
    Bob is a pleasant, trustworthy guy and overall, the work was well done. My issues were not so much with his craftmanship or skills, he obviously knows what he's doing in that regard, but rather with his organization and professionalism. Our project was a big one, and by the end I wondered if perhaps it had been a bit of stretch for him. My major concerns were related to
    • 1) not being prepared with the supplies or tools that were necessary for the day's work which led to the need to leave multiple times a day to get something or to put aside a task to another day in order to have the necessary items
    • 2) arriving at 9 and leaving at 3 with lunch - now, I understand lunch and he should be entitled to a break, but if you leave at 3 and you've had to go to the hardware store already or haven't been able to accomplish the expected task b/c of a lack of necessary tools you really aren't getting a lot done in a day.
    • 3) onsite organization: for example, if you know that you have to sand a patch, and put on a second coat and paint it - I would expect that upon arrival, you sand and apply 2nd coat so that it has time to dry while you do the other things required for your day, that way you can paint before you leave. That is not how things were done. Generally the lack of organization and timeliness just made the project take that much longer.
    • 4) finally, communication and professionalism. I felt comfortable leaving Bob alone in my house which was a blessing since I work full time. However, because I wasn't there to see him all the time, the communication became an issue. For example, on Wednesday I forgot to leave my garage door open so that he could get in one day and rather than call me to let me know he just left, did no work, and then the next day, couldn't come because he had to work on another job that he had taken after beginning mine, all on the heels of a conversation on Monday or Tuesday about how he would work all week and the weekend if necessary to get the job done (he didn't come for the weekend either). Also, when I had to leave and asked him to be there when I got home, he left before I arrived home (no phone call). When I called him he said that he's asked my daughter if she knew when I'd be home and since she didn't he left, though he had my cell phone number and could have called me at any time with any questions. 
    • So, I would say that Bob's work is good but he may require a good deal of detailed supervision for a larger job and if I were to use him again, it would only be for very small scale projects. That said, the laundyroom/bathroom really does look good and I'm pleased with the result.

    - Laura J.
  • F
    Scoville Plumbing & Heating
    I am usually not the one to write reviews, but, in this instance, I feel that unprofessional conduct by Scoville Plumbing needs to be shared with other potential customers.  Too make a long story short, Tom, I believe that was his name, came to my house on time and was very nice and pleasant to deal with.  There was a problem with my insurance company, I have coverage that covers various things in the house that break.  I was a little agitated that AHS did not cover caulking, but after some thought told Tom to proceed.  After he spent less than an hour doing the job, I paid around $400.  Thinking about it the next day, I though that the price was too high for the amount of work performed.  I spoke with the owner, Tom, also, I believe, and asked about the price, as well as wanting to see the itemized bill. I was told that he will get back to me as soon as he speaks with the gentlemen who performed the service.  Well, over a month later, and after several more phone calls to the office, I am still waiting.  I was assured by a very nice lady in the office, Linda, that Tom will call me as soon as he is back in the office....didn't happen.
    Honestly, I was not expecting to get any money back, but at least get an explanation of the charges, itemized bill, etc.  The total non responsiveness is very surprising and appalling.  I really hope there is a simple explanation for this, would be happy to hear about it.


    - Simon O.
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Plumbers in Simsbury

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