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Well & Water Pump Repair reviews in Rocky Hill

  • A
    My first time working with Griswold Plumbing, I called them pretty early in the morning (around 745am) because there had been a fire in the hot water heater of the house I was living at. Couldn't have asked for better responsiveness or faster service. They had an answering service that paged one of the plumbers, he called me back almost immediately, and I think in about 15 minutes from placing the call he was at the house assessing the damage, because it so happened he was very close by when I called. The hot water heater was $4500 to replace because it was an oil heater, and of course there was a lot of cleanup work involved because of the fire (ash/soot) and the lack of maintenance on the heater for years prior (buildup of leaves/detritus, etc). The job was professionally done and in a timely manner, he walked me through all the steps verbally, did cleanup of the area and left it in good shape. A+
    While he was doing the assessment he also noted the water tank in the house was waterlogged such that it could not sense when it needed refilling anymore because it was too old. For this reason the reservoir was serving no purpose, every time the water was used, the pump was turning on. I had him replace that tank too and it was $1500.��
    ��IObviously I was in a jam that time and didn't have a lot of opportunity to shop around for a great deal, but I was quite happy with the work they did and definitely glad I had used their services. Several weeks later, we were moving to a new house and so I contacted Griswold Plumbing again to ask about some work we needed done. The process of setting up an appointment for a non-emergency quote was less easy. There was one appointment he missed and then another one where he called me saying he couldn't remember when we rescheduled for and asking for a reminder. Took us several weeks to just get the estimate. When he did come over, I appreciated the time he took on the estimate. He was thorough, again took a look at all the other plumbing and made other recommendations with quotes as well. Even took the top of the well off (bunch of screws etc) to really try to figure out how our water system worked. But in the end the other estimate I got was cheaper and the plumber seemed more responsive, that plumber also didn't try to upsell me on anything. So I went with the other plumber, but definitely would still be willing to work with Griswold again in the future if
    - Alison S.
  • A
    They reviewed our situation and gave us an estimate.  They arrived within a reasonable time, performed their duties and cleaned the are completely.  Since then we had a power failure and were getting an error message on our system.  They promptly returned our phone call and were able to resolve the problem on the phone.  I would recommend them and have.
    - Bernadette P.
  • A
    The whole service is excellent. I have used for years and would recommend them to anyone.
    - Amelia R.
  • A
    - Natalie T.
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Well Pump Repair Services in Rocky Hill

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