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Veterinarian reviews in Orange

  • D
    The techs and front staff were nice but the Vet herself was rude and impatient with questions.  Very impressed with herself, but not at all nice.  This is based on three visits.  We figured the first time might just have been a bad day like we can all have.  The next one was so bad that if one dog didn't have to finish a treatment with them we wouldn't have gone back.
    The third time I really had some questions to ask about what she had just done, and we had paid for, but the Vet had no time for us. I started to ask questions, she looked at me angrily and left.
     We never will.
     I find that people who need to arrogant and pompous usually are insecure in their own abilities and that she could or would not answer questions directly served only to further that impression.  I had hoped that this VCA was different that the other ones I have been to over the years.  It is not, it is worse.
    The staff are all very nice and caring.  It is the Veterinarians, the one who is in charge, and for whose services I am paying that has no understanding of her science, or couldn't be bothered to share it with us.
    - Bruce G.
  • A
    I have been going here for a good 7-8 years now! They are incredible. All they do is handle cats. They are a husband and wife team. I have a had a lot of pets over the years and I have gotten to work with them both. I have had a couple of pets with serious illnesses, unfortunately, but they have treated and even had to put down pets in the past. They are very honest and straightforward. They are pet owners themselves so they understand the emotional connection. Their education and their practice is top of the line. They both came from good schools and they are just good people all-around. The staff have been the same throughout the years! The staff are knowledgeable, caring, and professional.
    - Christina L.
  • A
    I was introduced to NECC when my male cat became ill last summer with cystitis. I had recently moved to the area and called them when I noticed that there was blood in my cat's urine. Even though I was not an existing client at that point, they immediately fit me in for an appointment that same day. I can't say enough good things about these vets. The facility is clean and cheerful and the staff is amazing. They spent a lot of time with me and my cat and were very thorough and caring. I had to leave my kitty there overnight and Dr. Richter called later that evening just to reassure me that my boy was doing well. I had to bring him back and forth a few times before he was completely on the mend, and the staff and both vets were extremely supportive throughout the whole experience. The following October I brought both of my cats in for a routine exam and shots and, again, was extremely happy with the experience. My female cat can be very aggressive at the vet, but they had her under control from the beginning and, even though she was still anxious, it was the calmest I'd ever seen her at a vet's office. The prices are not inexpensive, but the quality of care is worth it. I definitely will continue to bring my cats to this practice. If I had one negative thing to say, it is that I wish they had evening and/or Saturday hours. Currently they are only open Mon-Fri 9-5.
    - AIMEE B.
  • A
    unknown
    - Shelby Z.
  • A
    Very friendly, courteous, knowledgable.
    - Annine C.
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Veterinarians in Orange

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