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Plumber reviews in Orange

  • A
    Baybrook Remodelers Inc
    After many years of thought and planning I decided the time had arrived to completely remodel my 1959 ranch house in Orange, CT. Knowing the project would involve all aspects of renovation (electric, plumbing, windows, siding, painting, kitchen/bath demolition, etc.) I knew a design/build team would be a smart investment. With all the decisions involved in the process the very best one I made was to select Baybrook Remodelers for the transformation of my home. Baybrook���s strength is the depth of service received from the initial consultation to the final creation. The advice and patience of Bill(salesman), Dan(design/estimator), and Maria(designer) was invaluable, they listened to all my questions, looked at all my inspiration photos (egads!), and then helped guide me through the details without pressure or judgement. There was some trepidation on my part as I would be living in the house with my two dogs during all the work, but my fears were unfounded. The project manager Pat came to the site every day to update me on the plan, always inquiring if there were any concerns or problems. The crew arrived on time every day and always made sure all was clean and safe before they departed. John (painter), Percy and Josh (carpenters), Gilson (demolition and more), Wonderson (tile artisan), and many others made each day a pleasure as I watched old become new! The entire project was completed on time even though some unexpected problems (rotted wood and joists) were encountered. All issues that arose were explained thoroughly and addressed immediately. Baybrook has been given my permission to phone me or see my home if you need further reassurance. Just give them a call, they may begin as strangers to you but will feel like family at the end. Thanks for reading and thank you Baybrook for everything. Kathi Kidd
    - Kathleen K.
  • A
    Russell Building & Remodeling LLC
    This is the second bathroom project this contractor completed for us (gutting each to studs and creating bright, new spaces). Trusted plumber/electricians were brought in as needed. John is a pleasure to work with, devoted to completion of your job in a timely manner, and guides you along as you select, order, and await your tile, fixtures and such, We love our new bathrooms and highly recommend this company.
    - Maureen G.
  • A
    TC' s Plumbing & Heating LLC
    I called on T.C's on two occasions. Once to repair a faucet and another time to repair a leak in a baseboard heating element. The work, on both occasions, was performed with promptness, speed and high quality. I would recommend T.C's without any doubt. You will be also very satisfied. Most professional crew I have seen.
    - Mario F.
  • A
    TC' s Plumbing & Heating LLC
    Absolutely fantastic service. They were very responsive to all inquiries, and always arrived exactly when promised. Work was extremely high-quality and professional, very satisfied. Would definitely use them again.
    - Kelly A.
  • A
    East Bay Home Repair
    Adie was wonderful. He was extremely easy to work with and did a terrific job with all requested repairs. He was very attentive to detail and incredibly quick with all repairs. His prices are very reasonable and he is just a really nice guy to boot! I will hire him again whenever I have handyman needs around the house.
    - Edina O.
  • A
    Roto-Rooter Plumbing & Drain Services
    The technician arrived on time--same day service--and was extremely professional and pleasant. He wore the shoe covers, taking them on and off each time he went in or out of the house to his truck. He explained everything in detail, particularly the process involved, and even went to the basement to show me the pipe in question and check for any leaks. While I was a bit surprised by the expense, I decided to have the service because I trust the technician, and I am very pleased with the result. We have not had this problem develop in 18 years, so I expect not to have to repeat it.
    - Glenda P.
  • B
    Skips Wastewater Services
    I was able to arrange an inspection for short notice on a Saturday ($50 surcharge for Saturdays).  The inspector was on site and already had dug the needed holes before I arrived.  The inspector was polite and professional, explaining in detail the problems with the septic system.
    The problem was that he arrived without the drawings for the system that were available at town hall.  This created an incomplete report and one that would have been hard to go to the seller with.  When called and provided with the drawings, the manager corrected the report.
    Selection of the company was determined by their website which states that a camera would be used for the underground system.  The inspector was not able to do this because it was too deep.  This possibllity should have been state in their website.
    - Richard G.
  • B
    Roto-Rooter Plumbing & Water Cleanup
    Called Ansonia, CT office to clear bathroom line. Explained that our septic guy came+ cleared out line but couldn't reach portion from bathroom going 12 ft out. Asked what the cost would be + was told every job was different, couldn't give an estimate but once tech came + gave estimate we were not obligated to use them, it was a free estimate. When tech arrived w/i 2 hrs, he said price was $409. I said isn't that a lot to clear 12 ft of line + was told price is always $409 per line, no matter how many ft. If I was told this over phone, I would have had the option of calling other places to see if they gave estimates over phone. Since we had people working on our kitchen cabinets, I needed a working toilet + had the line cleared. I gave a similar review to Roto Rooter in response to their request + later received a very nice phone call saying they were sorry I wasn't happy with not receiving an estimate over the phone but that is their policy + I didn't have to use them,, I could have refused the service. They apparently need to tell their techs not to give their pricing secrets away. With many other plumbing/drain companies available, I won't be using Roto Rooter again.
    - Janet B.
  • F
    Tri-City Heating & Cooling
    Our initial appointment was at least a month ago. After that initial visit, they were supposed to get back to me with a quote by the following week.  They did not. Weeks passed by.  I finally called last week to followup and spoke with a supervisor who told me I would get a call back.  No call back. Another week has gone by. I called again yesterday and spoke to the same supervisor who apologized profusely.  I will NOT being using this company.  I cannot believe how unprofessional this company is on all levels.  I don't care how small or big a job is ( which incidentally my job was on the larger side)- you should have to courtesy to return a potential customer's phone call- PLAIN and SIMPLE.  If I have to chase you to give me a price, what kind of chasing does one have to do to get you to complete a job?  HORRENDOUS customer service.
    - Chris S.
  • F
    C & J Pump And Filtration
    The owner of C and J Pump and filtration was doing work on my neighbor's house. I was jogging alongside my 5 year old son, teaching him how to ride a bike when the C and J truck came speeding down the street. I motioned for him to slow down, which he did, however, the driver ( who I later learned was the owner), rolled down his window and began arguing about having to decrease his speed (in a residential neighborhood, mind you). Following a completely unnecessary exchange of words, he yelled " f****** n*****" and then sped off. I cannot speak to his work ethics but with this level of contemptibility and just plain ignorance, you have to ask yourself if this is the type of person you want in or around your home or business.
    - Shireen R.
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Plumbers in Orange

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