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Door Installation reviews in Norwich

  • A
    STRESS FREE SOLUTIONS HOME IMPROVEMENTS
    Had crew for 5 separate jobs. 1st was replace kitchen ceiling, replace range hood, replace garage side doorway and garage window. 2nd was roof replacement. 3rd was electrical service replacement. 4th was repair of leak into house due to improper installation by previous siding contractor, 5th was sill repairs from termite damage. Mike is a great communicator and I knew exactly where things stood during the entire process. Mike���s crews were all excellent. They are knowledgeable and very safe. I felt that the jobs would be completed as expected, can���t get any better than that. Mike clearly doesn���t want to revisit jobs again, he used good materials and was very well planned. For the exterior work, caulking that previous contractors didn���t use (and eventually caused problems) was applied. Ice and water roof paper was used to cover and protect walls which could potentially have leaking issues. Electrical repair was electrical service change and breaker box replacement.Very professional work and coordination with city inspectors and coordination with utility crews. Roofing was well done including job site cleanliness. Besides to the actual roofing they repaired damaged wood, installed a ridge attic vent, and installed a roof vent for bathroom exhaust. Sill plate was damaged, wall boards had some preliminary damage for about 2 rows. Sill was replaced, lolly column was installed for additional support of carrier beam. Removed vinyl siding was reinstalled correctly and misaligned siding from initial installation was repaired/corrected. Finally his crews of Clive, Kevin, Kyle, Dino, Billy (and more I can���t remember) were great. Professional, safety conscious, friendly and polite. One of the best contractors experiences I���ve had.
    - Dan B.
  • A
    Vista Home Improvement
    Yes the work was done. The two guys that came put in 7 windows and two big bay windows in one day. They did not even taken a break. They cleaned up the small pieces of scrap. Then one week later they came back and put in two new doors with the same professionalism when they did my doors.
    - Allan S.
  • A
    Tetlow Builders LLC
    Dave began work very soon after my initial call. He is meticulous, shows up when he says he will, makes sure everything is perfect. I am more than happy with the job he did and have asked him to come back to do some tile work and hardwood flooring on my stairs. I will definitely refer him to friends and family!
    - lori m.
  • A
    SEVEN SUN
    Seven Sun���s business approach, job execution and customer service are top notch that exceeds 100% customer satisfaction. After doing some research and seeing various door brands in person at different door vendors, we decided on a specific brand of door (ProVia) and Seven Sun was one of the few in the area that carried the door and installed them. Although the quality and the look of ���real wood��� for a fiberglass door were our main reasons for the purchase, we realized that the quality of the door can only go so far as the quality of the installation. Having experienced poor quality installations in the past forced me to research as much as I possibly can on every installer so that I do not make the same mistake again. On Seven Sun���s website, they list reasons why a customer should choose them for their window and door needs. I won���t go through them all, but will touch upon which bulleted items were important to us. 1. Top Quality Products Tailored Just for Your Home: They install ProVia doors, which are one of the highest quality doors in the industry. We wanted a fiberglass door that resembled the look of a real solid wood door and when comparing various door manufacturers, ProVia���s Signet Fiberglass collection had the best ���real wood look��� finish. Additionally, our entry double-door required a customized door due to the challenge of bricks enclosing the entry opening. ZZ used his tablet to show us examples of doors he has installed to see various custom openings as well as going through various options and features that we wanted in our door using ProVia���s app. 2. Made in the USA: ProVia Doors are manufactured in Ohio in the heart of Amish country. 3. Owner Installed: ZZ, Justine and Jake were present for the installation. This gave us a nice local feel, knowing that we are dealing with the owner and not several employees who we have not established a working relationship with throughout the entire process. 4. Attention to the Smallest Details: ZZ and his people focused on so many small details to ensure proper operation of the door. One, prior to the installation of the door, he measured our door opening, not once, not twice, but probably 4-5 times. He wanted to make sure he measured the proper sizing of the door so that it fits just right with as little gaps as possible to fill. He even apologized for taking a long time, which I had no issue with whatsoever. I want the job done right the first time. Two, he spent time on the threshold to ensure there was enough support under the door (he had to replace the rotted wood in one section under the door) and that it was properly leveled. Three, he had to make sizing adjustments to the trim around the door on the exterior since the door is restricted by the brick. He focused on this so that the door looks aesthetically beautiful. Four, all three (ZZ, Justine and Jake) were integral in installing the door and maintaining cleanliness in and around the home. 5. Your Project Will Be Done the Right Way, the First Time: Everything was done to the T, with no major issues with the door. The team arrived at 7 AM to prep their work stations and they finished work around 6 PM even though there was an hour and a half delay in the delivery of the door (not Seven Sun���s fault). The only issue that arose was regarding the doorbell operation. But ZZ promised to come back the next day to resolve that issue and he absolutely did and we appreciate his honesty and dedication to customer satisfaction. 6. It���s All in the System ��� Virtually Zero Measuring and Ordering Errors: I can definitely state that ZZ got this right the first time. We had no issues; the door was sized correctly and ordered exactly as we specified in the initial consultation. 7. Virtually Zero Post-Installation Callbacks: Although we just got the door installed, I can���t imagine having any issues with the door in the future knowing how detailed everyone was in installing the door. 8. Simple, Clear, and Honest Estimates with NO Hidden Charges: At the first in-home meeting for the estimate, ZZ was honest and answered any questions we had. He provided some insight on various doors but never pressured us to go one way or another. He provided the estimate and that included everything. No hidden charges and he explained the details of the cost. 9. No Deceptive Advertising, Ever: Again, ZZ never employed any deceptive sales tactics. My wife is very observant of shady people and their sales tactics just from experience through work and her general gut feelings. She saw none of that when dealing with ZZ. It must be that Eastern European connection since my wife���s ethnic background comes from that region. 10. No Pricing Games: Yes, ZZ kept it simple, no gimmicky discounts. We had a general idea how much our door will cost and his estimate was right in the ballpark. It���s a custom door tailored to what we want in every detail. You get what you pay for. Quality, Execution and Service. 11. Lifetime Warranty, Parts and Labor 100%: This was a huge sell. Seven Sun stands by their work. 12. Personalized Service: Seven Sun worked with us from start to finish. They were readily available via phone or email. Generally email worked best for me since I worked during the day and I am busy with my kids in the evening making it difficult to have a quiet conversation. They put all their effort to ensuring a top quality door deserved a top quality install. We are in awe of our new door. Further, after we accepted his quote to install the door we customized, we received a personalized ���Thank You��� card from Seven Sun. Awesome personalized touch. We appreciated that. My wife and I truly felt we received the highest quality in the work that Seven Sun did installing the entry door. Any new customer dealing with Seven Sun will not be disappointed. They are a legit quality installer, professional and dedicated to satisfy every customer 100%.
    - Binh D.
  • B
    Yost Home Improvements
    They kept coming to fix the lock, so they finally gave me a new door. I liked the product, the door and window that they did. I didn���t dislike anything, except for the window wasn���t exactly what I had expected in the basement. I had them do 3 windows. It was a nice window. So, I can���t say that I disliked anything. Interactions with them was okay, an ���A���. The work turned out to be an ���A��� in the end. I think of anything they can do to get a higher grade. They���re expensive.
    - Mindy C.
  • A
    Tetlow Builders LLC
    Our master bath had a crack and ���springiness��� on the floor in front of the shower enclosure. I pulled up some of the tiles and the subfloor and wood from the shower were SOAKED! And smelled awful! We initially thought it would need just some tile replacement; we contacted Dave Tetlow of Tetlow builders LLC. We asked Dave Tetlow to come and take a look and provide a proposal for the repairs. He did and upon review of the damage he saw, we realized, due to his expert opinion, it seemed to indicate, our shower had been slowly leaking for quite some time, most likely years! We then contacted our insurance company and 2 other contractors to provide estimates. We were covered by the insurance (minus the deducible of course) and both of the additional 2 other proposals far exceeded Tetlow builders estimate. We appreciated Dave���s knowledge and his suggestion (he was the only one) to recommend the installation of The Schluter��-Shower System, which seemed the best way to repair and protect the enclosure. We also appreciated Dave���s demeanor much more from the other company���s salespeople we met, and felt a better rapport with him. We chose Tetlow builders, LLC as our contractor, they started the work and we realized that the scope of work had to be exceeded (which was covered by insurance as well) from the original estimate. Dave provided additional quotes and worked with us and our insurance company to get all the repairs accomplished. Dave and his crew did a GREAT JOB, were pleasant to work with and be around. Were respectful of our home (used drop cloths to walk on as to not track dirt into the house!) The work done by Dana Ken and Dave was top notch. We would hire them again, and in fact, have already referred him to friends and our clients several times. We will continue to do so. We highly recommend Tetlow Builders, LLC and urge all Angie���s List members in our area that may need his services to contact Dave Tetlow. Gene Coviello
    - Gene C.
  • A
    Vista Home Improvement
    Well the two men that they sent never stopped for a break, they arrived Wednesday  at 8:30 am and left at 4:00 pm. That was for installing the windows( With the two picture windows they installed was changed to a new look and had to do some rework to the frame so the new picture windows would fit properly)   They came back Friday and installed new doors and on both did a great job. They clean up their mess on both jobs and took all the windows and doors away.They were friendly and professional There was one small problem but it was due to the manufacturer that the windows in the doors were not privacy windows in the doors. Within the hr I got a call back from Kieth Devin and he called the manufacturer and we made an arrangement when he would come and install the privacy windows in the doors.
    - Allan S.
  • A
    Dexter Home Improvement LLC
    George is an excellent communicator and is very punctual. He does excellent work. The quality of his work is reflected in his many years of experience. He was very good about minimizing mess and cleaning up after himself. We would not hesitate to hire him in the future as well as recommend him to others.
    - Rose N.
  • A
    DM Remodeling
    As a single woman buying my first home; one needing extensive renovations, I needed a contractor and needed one fast. I'd heard and read all the horror stories about contractors failing to meet commitments, killing you on change orders, treating woman like idiots, etc., that's why I went to Angies list for advice. I asked five contractors to bid on work that touched every part of my soon to be home. Outside- new front steps and replacing an area of shingles that had been poorly repaired. KItchen - new tile floor and back splash, dishwasher and built in microwave installed. Bedrooms - sanded and poly, ceiling fans and switches installed. Downstairs bath - GFI and bathroom fan installed and a new shower faucet. Upstairs - weird existing bathroom had a sink and a tub, no toilet! Converted to sink and toilet with tile floor. Upstairs hallway to nowhere - converted to full bathroom with tile floor. So my one toilet, three bedroom house went to three toilets with two full baths and one half bath! One contractor I asked for an estimate asked to borrow my tape measure because he didn't bring one or any paper. In the end I picked DM remodeling for a lot of reasons including Angies list and never regretted it. Dave did what he said, when he said and didn't nickel and dime me on small requests. I am so glad I didn't pick another contractor, I whole heartily recommend him for your next project.
    - Rachel N.
  • A
    Better Built Basements LLC
    The Better-Built-Basements team was discovered at the Mohegan Sun Home Show in January 2012. After researching similar contractors, Better-Built was selected and contacted in March 2012. Two representatives visited our home and the layout process was begun. My wife and I knew pretty much what we wanted and the Better Built team helped us to create a plan. This phase took about two months. After a delay on our part, construction began in August 2012. The completion date was established at Nov 30, 2012. The project was actually completed in April, 2013. Delays in the project did create some consternation for my wife and me. However, the final results made any inconvenience, well worth it!
    A lead foreman was assigned to our project. The entire team took great measures to make sure we got exactly what we wanted (which we did). The project continued to evolve throughout the entire timeframe. The Better Built Team helped (and guided) us to pick out materials, including wood, lighting, electronics, flooring, and plumbing. They were able to use the irregular ceiling levels (due to heating ducting, carrying beams, etc) into distinct ceiling heights with crown molding that helped to define the different areas of the room (i.e. bar, theater, office, fitness room) They assisted with the selection of bar appliances, bathroom fixtures and theater electronics such as a large screen TV and audio. They provided flooring and paint samples. We called upon a female on their staff who helped to make color, fixture, lighting and layout choices. We consulted her throughout the entire project. She was really indispensable. The work site was kept clean throughout. A cleanup was conducted at the end of each work day.
    The workmanship is stunning. All carpentry and woodwork including the bar, fireplace surround and mantle, chair rail, crown molding, bar, and bar and bath cabinets, doors (standard and pocket) was done by experienced craftsmen; staining and painting really perfect. The surround sound system was installed by an experienced young man who made good recommendations and helped to make some subtle changes that made the TV viewing area much better.
    The building inspector confided in us that our basement was the nicest that he had ever seen! (really!!) When our friends visit our room for the first time (we haven't given it a name yet) their jaws literally drop.
    Overall, the Better Built Team is a professional team of designers and builders. Their sub contractors were amazing, taking great pride in their work and acting as if the work they did was for themselves.
    The final result far exceeded our expectations! We are so proud of our entertainment center and naturally, we LOVE IT!
    - Harriet G.
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Door Installers in Norwich

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