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Find Top-Rated Norwalk Pool And Spa Cleaners

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Pool And Spa Cleaning reviews in Norwalk

  • F
    I paid more than $850 for one year coverage. After about one month, my swimming pool is not working. I called, and they referred me to a pumper -- not pool specialist.  I called the pumper, who's a one-man shop and he said he's not sure he's coming. After 3 days of noting being able to get anyone to come, I called the company to discontinue my coverage. I was only refunded $600 dollars after only one month. Yet, they didn't provide me any service at all. In addition, after about one month I never received my refund and I had to call again and it turned out nothing was processed. This company can't really deliver the products they promised and their customer service is also bad.
    - Jason D.
  • F
    After no response for 2 weeks following initial contact, I thought I'd give them one more shot since they have good reviews here. They'd just "been busy". OK then. After providing an estimate, I followed up with additional questions and they said, you know what, it's not worth it to us, we'll pass. So I give them a Fail for punctuality and responsiveness. As for their work, who knows.
    - Craig S.
  • F
    I paid Swimm Pool and Patio to winterize my pool and maintain it over the winter. I then tried to contract them to open the pool for the summer. I repeatedly asked for confirmation for when the service technicians would arrive so that I could be here for their appointment. I was never notified. I returned to my home to find a notice on the door knob that they had been there and left because they could not get in. I called the office and was transferred to the owner, Mark Swimm, who was rude and belligerent on the phone. At first he told me that the technicians had already opened my pool last Friday. I asked for a description of the work they had done and he began to recite a list of actions they had supposedly taken beginning with removing the winter cover. When I told him that he was mistaken because I had removed the cover myself over the weekend, he became defensive and belligerent and went on a five minute rant about how he had no time to listen to my snippy answers and if I was having a bad day I should hang up and call my wife to yell at her. Then, he ended with an ultimatum.. I could shut up or go find another pool company.  This was the OWNER of the company. I congratulated him on having a robust enough business that he felt empowered to treat his customers with such disdain. He responded with a singsong sarcastic "have a nice day" and hung up on me. ALL of this because I had the nerve to expect to be given notification before his servicemen came to my home to access the pool equipment in my basement and the gall to expect an honest report that the work I was being charged for was actually being completed.
    - Joseph R.
  • A
    We have used Pools + once before with very positive results. So when we had another 'spa' problem we naturally called Brian. He arrived on time and diagnosed the problem immediately.  He is very personable and professional as well.He gave us a few options, as well as the pros and cons of each. We chose to have the entire section replaced.  (It is evident that Brian is NOT one to sell you the most expensive solution when there is a less expensive, but appropriate fix. )  Shaun, one of Brian's installers, came and replaced the part and then answered a myriad of question we had.  He was affable and patient.  We are very pleased with the results and would not hesitate to use this service again.  We would also highly recommend Pool + to anyone who is looking for a knowledgeable
    professional who is very honest and up front about what you need to do to remediate your problem in the most appropriate, affordable way.  
    - J N.
  • A

    I used to use another company and I switched to this one because I wanted some change.  The owner?s name is Mark Swimm.  He owns a pool company.  They won?t be opening the pool until the end of May.  I have a yearly contract with them and they charge yearly.  They do everything great.  My next-door neighbor also uses them.

    - sharon m.
  • A
    I am very pleased with Candide Landscaping service. They are truely responsible and easy to reach. When I needed them the owner was always available by phone or email. This is definitely a trustworthy full service company. I have been using their services for over 6 years now and I plan on using them in the future.
    - Elizabeth M.
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    - Henry W.
  • F
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    - Pamela B.
  • F
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    - Pamela B.
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    - Laoise K.
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Pool And Spa Cleaners in Norwalk

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