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Plumber reviews in Niantic

  • A
    Tim responded to my issues immediately and was able to make the repairs the next day. He arrived on time, assessed the situation, made one repair, left to buy a needed part, and returned to finish the job. He finished the job the right way. It involved a bit more work than was originally thought. I liked that he took the time to do it thoroughly and professionally. When finished I paid him. The cost for the work and parts was very reasonable.
    - Page R.
  • A
    I am more then satisfied with Sheehan & Sons. Dennis Sheehan & Sons are professional. Sheehan is always prompt, efficient. The cost is reasonable. Work area is completely cleaned before leaving. Nothing is left out of place. I have had several jobs done by Sheehan including a completely new bathroom. I have absolutely no complaints. Dennis Sheehan & Sons will be my first call whenever a plumber is needed.
    - Marylyn B.
  • A

    I noticed my water heater was leaking (slowly) on Sunday 4/3.  Small leaks usually turn into big leaks in a short time so I called Buttermore on Monday 4/4.  The owner, Keith, answered the phone and I gave him my information and basement configuration.  He said he needed to find a unit and then he could give me a quote.  He called back within an hour and had located a new heater and quoted me a price.  He said he could install it later that day.  Perfect!!

    He arrived when he said he would he and his partner had everything changed out in less then an hour-and-a-half.  He took away the old water heater and left me with a nice new one.  I was very happy with the quality of the new unit and the work they performed.

    As a side note, Keith was very professional and personable.  Being a technical type of person, but not wanting to be in the way, I asked questions when it seemed appropriate.  Keith was happy to answer them and never made me feel like I was in the way or that I was bothering him.

    The water heater itself was expensive....more so than most because it was the propane-fired type that requires a power vent.  At $1,800 I was not pleased but expected it to cost this much because I had gotten a quote from another contractor 6 months prior and it was in the ballpark by $100.  My displeasure with the price had nothing to do with Keith and his company.  He was right in line with the industry and with the quality of his work it was certainly worth it.

    I highly recommend Buttermore Plumbing and will use them in the future for my plumbing/water heating needs.

    - Paul A.
  • A
    I requested service on Angie's list and got an immediate response.  Appointment was set up for the next morning, problem diagnosed, disposal replaced.  Everything went as planned.  They were prompt, courteous and efficient.  Would definitely call them again.  Oh and he also changed my water filters while he was here!!!  :-)
    - Delores Y.
  • A
    We prepared for dust and mess, never had any.  He coordinated the plumber and electrician.  He worked steadily every day, not taking breaks at all.  He kept us well informed at each step and spelled out plans for each next day.
    Dave is good at visualizing the finished job even before he starts.  
    How did it go?  Very smoothly and professionally!  We are very satisfied and have asked him to do more work for us.
    - Peter D.
  • A
    I called Don, and he was there, at our house, within the hour. He fixed the problem, made sure that everything inside was ok, secured the house, and checked in with us immediately. We would ABSOLUTELY recommend BCPand H to all of our friends and neighbors, and we will certainly use them again for ANY plumbing or heating issues we ever have!
    - Beverly M.
  • A
    He came within 1/2 hour of my call and was done 1/2 hour after that. He diagnosed the problem right away, made a fix and tested it to make sure it wasn't leaking anymore. His price was remarkable. No minimum even though two people came out to do the job. Now my basement is dry again.
    - Eleanor O.
  • A
    When I first called on a Friday morning, I left a message. He returned my call within the hour. He stated that he had a busy
    day, but would make every effort to stop by in the afternoon. He kept his word and arrived about 4:00 P.M. He said he would
    be back early Monday with the piping that we needed. He put a bucket under the leak and returned Monday and completed the
    job. I was extremely happy with his efforts. He is sending a bill so I don't know the cost, but the last time I used him he was
    very reasonable.
    - Rita L.
  • F
    I called Greg Benoit (aka Benoit Maintenance)  to review my old heating system and install a new one in September, 2006.  On November 1, 2006, I gave the representative of their company a check for $4,000 as a deposit.  The system was to be installed within the next three weeks.  Each time I called the company to schedule they would tell me they could start in a few weeks.  On December 1, 2007 (one year later), I informed them by letter that  I would not use their services and please return my deposit.  The owner or his representatives would never communicated with me.  I finally called CT Department of Consumer Protection and after their review as well as the Trades Practice Division investigation and a lawsuit filed by the State of Connecticut,  I received my deposit of $4,000 in February 2009 (two years later).

    - Wendy E.
  • A
    After being stood up by Roter Rooter twice, I called Jay. I am SO glad I did. Jay was knowledgeable, he was quick and he cleared my basement bathroom shower drain in like 10 minutes. I wish I had called him sooner. I will recommend him to everyone I know and if ever I need a drain cleaned again I will call Jay first.
    - David P.
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Plumbers in Niantic

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