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Sunrooms And Patio reviews in Newtown

  • F
    John C Fiderio & Sons Inc
    This is most unprofessional buisiness. Came out to home with promise to get estimate and move forward as wanted to use structure for summer. After numerous calls with never even courtesy if returned call realized these guys are bad news and never would hire them. They wasted over a month of my time waiting to hear back. Obviously not a responsive person that you would want to trust to do work for you.
    - Kersti F.
  • B
    Goulart Construction Inc
    About me:
    I work from home so I was able to be here for every little baby step of this remodel. I am extremely detail oriented and a perfectionist. Also I have lots of experience with remodeling and this type of work. I am an avid and very experienced DIY���er and I mange other peoples properties for pay as well. But some aspects of this project were a bit beyond my expertise. ���Know thy limits���, as a wise man once said, so I thought it best to bring in the professionals. However, I did know what I was looking at the entire time so my review is going to be an accurate and thorough one.

    About the company principal:
    As a general contractor, the owner of Goulart Construction, Bruce Goulart, worked directly with me. He was punctual, refreshingly straight forward, polite, conscientious, and ever so easy to work with. A note on how straight forward Bruce is: In most cases Bruce will tell you exactly what he wants to do, exactly how it will be done, and exactly why he wants to do it. But he is always open to discussion and understands that he works for the homeowner. His honesty and openness was refreshing and just what I was looking for. As I told him, ���I do not want to hire a yes-man���, and he gave me exactly what I asked for. Beyond this Bruce made himself readily available throughout the entire project. After nearly a year, to the day, since I called him to my home for a quote on this project, Bruce���s last visit here was at the beginning of this week to finish up the last of the punch list work. At that visit, one of the last things Bruce told me was that he will be just as available to me forever as he was throughout this project, for absolutely anything pertaining to this just completed project, or naturally any new projects. I found this to be tremendously comforting. It���s nice to know that he stands behind his work, to use his wording, ���forever���.

    Price:
    Higher end, but then again, so was the work. You get what you pay for. I definitely could have paid far less, but I would have gotten far less. And for my money, the type work and level of service I received made the added expense worthwhile.

    The job:
    This was a major remodel project that required many different subcontractors. They all did very good work. While the work was done well by all, I did have several complaints about the roofer/sider and his lack of commitment to remain on schedule; most of the time arriving days later than was first conveyed to me, which on more than one occasion ruined the project schedule. Also, said roofer/sider was very slow to react to my requests. There were several miscommunications between him and his crew, particularly pertaining to the mantle detail work over my new garage door (the actual garage door was not part of Goulart���s work, but the siding surrounding it and the trim detail was). This subcontractor left his dumpsters in my front yard way too long. It took him weeks to remove them after they were no longer needed onsite, even after repeated complaints by me and Bruce Goulart. And on the day he finally came to remove them, the truck driver found the dumpsters to be overloaded which resulted in him manually emptying a large portion of the trash onto my front lawn which is where is sat until he came back to pick it up with an empty dumpster. That was all very aggravating. I addition, as I write this, there are several shingles that broke their seal and have begun to warp upward in an open position; about ten shingles in all, so not many. As well, some shingles (about 8 feet worth) are hanging off the roof into the gutter so badly that I cannot fit my hand in the gutter to clean it out. Neither one of these issues has been remedied as both Bruce Goulart and the roofer said it would be better to wait until Spring to look at it and both have guaranteed no leaking; so far, so good. After both contractors return to repair this issue I will update this report. Now, all that being said, these were my biggest complaints of the entire project, and on a project of this scale, that���s not bad. I must say, to be fair, the roofer���s crew was respectful of me and my property for the most part. His siding lead installer was very easy to talk to and quick to get things done after he was asked to do it. Both the siding and the roof were done quickly once the crew was here. And overall they did a very nice job.
    One subcontractor who stands out on the job and who is someone I could not have been any happier with was Bruce���s electrical subcontractor; a licensed electrician with many years of experience who thinks nothing of going above and beyond for his clients. He was absolutely spot-on with nearly everything. He���s easy to talk to, easy to work with, always punctual, and an all around great person. I am continuing to work with him on more electrical work, such as a permanent generator install, beverage center install, and many other jobs. He has found a permanent home here as far as work goes.

    Summary:
    All told we had designers, carpenters, sheet rockers, granite specialists, painters, a plumber, an electrician, a mason, a general contractor, assistants and laborers, and direct employees of Goulart Construction. I could not be happier with the results. Bruce and his team did a fantastic job. Nothing in this world is perfect, but it���s how you workout the issues that come up that can really make or break a job. Bruce and his immediate staff, who work directly for Goulart Construction, truly made me feel as if I was their only customer (which I knew for a fact I wasn���t) and they constantly worked to my satisfaction, not only without complaint, but with a smile on their faces. They were also some of the most pleasant people I have ever had the pleasure of working with. Add in subcontractors that do really great work and you have a recipe for BIG success. I do have more plans for additional remodeling in the not too distant future to my home and property and I absolutely will not call anyone else to do it. I am happy to say that after many contractors who have come and gone, I have finally found my ���forever contractor���. My parents are in need of remodel work to their home and I am planning on hiring Bruce and his crew for that project as well. What better endorsement is there than that?

    *Note: I am not related to, nor do I have a financial interest in, or relationship with, other than stated above, Goulart Construction, LLC. I did not receive a benefit or payment of any kind for this review, nor is there any pending. I am a willing reference.

    UPDATE:
    The roof was not fixed in the Spring time as promised, but rather wasn't completed until about mid-summer. In addition I had Bruce back here to give me a quote on several items the basically sum up to an addition on the house. He came out at the end of last winter; around February. He said he was going to came back and look at some items. Meanwhile, he was going to get me a quote on the rest. About a month later I got a phone call from Bruce directly stating that he hadn't forgotten about me and that my quote would be forthcoming. To this day, about 7 months later, I haven't heard back from him or his representative about this work. Based on the experiences in this UPDATE, I've reduced Goulart's overall grade from an A to a B. I chose B because I am still pleased with the outcome of the previous renovation project. However, I am now considering other highly qualified contractors to accomplish the next renovation project.
    - Tony G.
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Sunrooms / Patio Enclosure Builders in Newtown

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