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Troubleshooting Common Air Conditioning Problems

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Hvac Repair reviews in Newtown

  • D
    Air it Is LLC
    When I signed up for the deal, I was asked times and days that I was available. I never received any call or email to confirm any date and time. After a few weeks, I called them. My first appointment ended up being cancelled because the company's van broke down. We rescheduled and they did show up as promised. I honestly do not believe any service was performed. The unit was running the entire time they were here (approximately 15-20 minutes) so I don't know how it could have been checked out completely. I also directed them to the attic where the air handler is located. When they came back down after a few minutes, they said everything looked good. I asked if they checked the filter and they said there isn't any filter. I urged them to check again because it definitely has a filter. They went back up and then came back saying it looked good (it was replaced in 2015 so I can't imagine it doesn't need to be replaced). Again, I doubt it was even looked at. As they left I asked for something to sign or a check list/results of the check-up. They stated there wasn't anything to sign or give me. I attempted to contact the company to explain all of this. After the second email, I finally received a response stating that they performed what was described in the deal. I replied back stating I wanted to see what the results were and did not hear back again. Here is what was stated in the deal: DEAL DESCRIPTION Here's the Deal: ���$69 for an air-conditioning tune-up ���Offer valid for 1 unit only ���Checking air filter ���Purge condensate line ���Inspecting condenser coil ���Inspecting safety devices for proper operation ���Monitoring volts and amps on fan motor ���Tightening all electrical connections ���Inspecting electrical for exposed wiring ���Inspecting and testing capacitors ���Inspecting fan blades ���Cleaning outdoor condenser coil and removing debris ���Inspecting service valves for proper operation ���Measuring temperature difference between supply and return ���Monitoring compressor for proper amp draw, volt draw, and wiring connections ���Checking air flow and temperature ���Checking refrigerant pressure ���Checking overall performance of the system ���Will make proper recommendations in writing if system is not operating at full capacity ���Does not include repairs to broken parts or components The Real Deal: Inefficient air-conditioner operation and costly energy bills can burn your wallet. Maintain safe, effective cooling for less, and stay comfortable with this refreshing offer!
    - Jeff T.
  • A
    Connecticut Air Systems Inc
    We are so impressed with the innovative solutions from CT Air! Instead of chewing up our already small closets in the upstairs bedrooms, they installed custom ducts and took up very little space. The owner quoted the job and was very professional and kind. The gentlemen who came to do the job were very knowledgeable about where to place vents for optimal flow. They were on time, courteous and left no messes behind. We had multiple quotes done before we chose CT Air so they were right in line with expectations for price and were flexible with the options we wanted. We have been running our new AC almost nonstop and couldn't be happier!
    - Nicole A.
  • A
    Sippin Energy Products
    I have oil them for 25 years for everything. They came out to clean my air conditioner. Then I had trouble with it. They came back. Even though it was 2 days over the month period, they did not charge me a comeback service. Because that guy had made a mistake. I have had them for 25 years, I knew they would take care of it. They will be back to clean my furnace. I get my oil from them. I get everything from them. They usually come at the end of a season. I have a service contract from them. They have always been there for me when I need it. When I need them, I call them and they come. I don't think they are anymore than people in the area.
    - Pauline F.
  • C
    Ron Rich Jr Plumbing & Heating llc
    Was done on time. I had problem after with tiny leak that I thought might be condensation because it was so slow. But, as season changed, I realized it was slow leak. Decided I would have taken care of when another plumbing issue came up.  Thirteen months went by and whole house filter started leaking through the pressure release valve. Found out online, GE admitted it is a defect that they offer work arounds. Work arounds did not stop leak. I called service provider on Labor Day without thinking about what day it was. I am sorry for that. Still, he should have gotten back to me the following week and that did not happen.  I still think this plumber might be ok and that I should have tried to call again. GE is more the problem.  But, I found out my long time heating professional was plumber too. I already have long trust with him. So, I won't be using this person again.
    - Thomas M.
  • F
    PREFERED AIR SYSTEM INC
    They fixed a couple of things but then had to come back because there were problems. Everytime they would come, something would break and they would have to come back. I spent so much money and had them out multiple times. I found another company to go with. I would not recommend them.
    - Audrey G.
  • A
    Sila
    I learned of Sila Heating & A/C via the "Big Deal" on Angie's List, then called them (Sila) to inquire whether or not my home was w/in their jurisdiction...well, we had a bad phone connection at the time, and due to that, I misunderstood and thought that they did routinely travel to my area. As it turns out, they don't, but because of the misunderstanding, Chris (the manager) being extremely nice and accomodating, agreed to honor the "Big Deal" for me anyway! 
    In short, Dennis came and not only did he do the jobs listed on the "deal", but he did them THOROUGHLY, and was extremely polite and answered all questions while doing so, then left everything very neat...lastly, he handwrote a DETAILED receipt (w/out having been asked)!
    I DEFINITELY would use them again (only wish I lived closer to them, so as to use them on a regular basis)!
    - James P.
  • A
    Carmine's Plumbing, Heating & AIr Conditioning
    I was able to get financing and the interest rate of 0% from Connecticut Light and Power. Carmine's referred me to them to get this deal. They have put in a dishwasher for me and redone piping in our kitchen in the past. They are very reliable and do quality work.
    - Linda D.
  • A
    Tri County Air Conditioning Co
    I knew this company from my father when I was a child in the 40's when air conditioning was new. The old owners and the new (37 years?) owners were a mirror of each other. Service and a promise of excellence was always there and the products they recommend last a true lifetime with their service. I just like these guys!
    - David E.
  • A
    Edgerton Inc
    Air conditioning was somewhat working but only for a couple hours a day, then it would not cool the air and ice would form on the condenser. Edgerton responded much quicker then expected given the time of year and that we were not a current customer. Tech diagnosed the issue and found the coolant flow was not working correctly and determined a new air exchanger was needed in the furnace blower. They ordered the new component and returned within a week and installed. After service, the AC has worked correctly for the rest of the summer.
    - Emily J.
  • A
    Energy Control Systems
    Everything that they do is very efficient. They have saved us a lot of money and we are very pleased for the service that they provide. They work hard and get the job done correctly. They are professional and the price is not anything terrible either. I would recommend them to anyone.
    - JAN N.
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HVAC Contractors in Newtown

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