Basement Solutions LLC

A125 REVIEWS

Founded 2006 • Angie's List since June 2011

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Awards & Badges

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Super Service
Award 2019

Hours

Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM - 3:00 PM

Company Contact

37 Main St # 1388

NEW MILFORD, CT 06776

Description

Family run business with a 6 month same as cash promotion with no interest and no payments for 180 days!! Basement Solutions LLC is Family-owned and operated by Bill McLachlan. He is experienced and knowledgeable about spotting potential problems and creating solutions to remedy the situation. Bill does a complete, thorough, and free inspection from both the inside and outside. Then a full written proposal is written on site and explained to you in detail. Another important difference: we treat every home individually....

Verified Reviews

125 Total Reviews
Reviews by Rating
A Rated
117
B Rated
4
C Rated
2
D Rated
0
F Rated
2
Read reviews by category
basement waterproofing (117)well and water pump (23)drain pipe installation (21)foundation repair (17)concrete repair (11)home remodeling (6)masonry (6)excavating (4)flooring (3)basement remodeling (2)door installation (1)screen repair (1)
Showing 1-10 of 125 reviews
A

RATED

01/21/2020

Bill McLachlan met with my husband and me to inspect and measure our basement. He made note of the areas of concern, drew a diagram of the basement, and provided us with two options. He described fully how the waterproofing system functions and the work that would be done. On the appointed day, Bill and his team arrived on time. Bill did a walkthrough with the team leader while other team members ...

DESCRIPTION OF WORK
basement waterproofing

CATEGORY concrete repair, basement waterproofing, wells

COST $10,950

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/10/2019

A

RATED

10/18/2019

The outcome for this job was BEYOND my highest expectations. I gave Bill a general idea of what I wanted, and his crew took it from there, with spectacular results!! And, I should mention that I have had Bill, Deb, and the team on MANY jobs here over the last 6-7 years, and the quality of their workmanship is consistent over time. They always come when they say, do what they say, and charge what t...

DESCRIPTION OF WORK
Alteration of the pitch near garage to prevent water leaking into garage and foundation

CATEGORY basement waterproofing, hardscaping

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/04/2019

A

RATED

06/06/2019

Basement Solutions, LLC is a unique company. The competence and customer service were obvious from my first phone call to Debbie to set up an estimate appointment, to the visit by Bill to discuss our plan to improve our basement, to the crew of 5 who got the job done in one day. Each was very polite, knowledgeable and competent in their task. Using a leave behind visual and detailed Proposal, Bill...

DESCRIPTION OF WORK
Basement leaks

CATEGORY basement waterproofing, foundation repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/05/2019

A

RATED

06/27/2018

Very well. I highly recommend basement solutions. Excellent quality at a fair price.

DESCRIPTION OF WORK
Install sump pump

CATEGORY wells, drain pipe

COST $4,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/30/2018

A

RATED

05/14/2018

Bill adjusted his work schedule to accommodate our project, which required saw cutting our driveway, so that it could be done before our driveway was resurfaced. He and his team arrived on date and on time. The team completed the job as spec'ed in half a day and completely cleaned up. No hiccups.

DESCRIPTION OF WORK
Installed ~ 80 feet of new SDR 35 gutter drainage pipes

CATEGORY drain pipe

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/04/2018

A

RATED

05/12/2018

Basement Solutions does excellent work. We were in the middle of renovations on our basement and the job got flooded. Bill and his team were able to fix the problem and have left us with a basement that (knock on wood) should be dry for years to come. Not only we but also all the other contractors we have working on our project were very impressed with the quality of their work. My one caveat is t...

DESCRIPTION OF WORK
Repair/Replace French drain system

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/28/2018

A

RATED

02/16/2018

The work was well done and everyone involved was professional. The workers left the basement neat and clean.

DESCRIPTION OF WORK
We had water coming through a basement wall. Two pumps were installed and work was done in the wall to direct water to the pumps and then outside to a large drain.

CATEGORY concrete repair, basement waterproofing, wells, foundation repair

COST $3,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

A

RATED

12/10/2017

Let me start by stating that I received several quotes to get the job done. All in which were any where from 18k-25k. Bills estimate was way under expectations. Essentially, we went from a disgusting wet muddy/dirt basement to a finished storage space. Bill told us exactly what his team would do and what to expect. Bills team worked consistantly and fast paced. They even cleaned up everything and ...

DESCRIPTION OF WORK
Waterproof basement, sump pump, concrete floors, stone wall, footings, lolly columns (adjustable)

CATEGORY concrete repair, excavators, flooring, masonry, remodeling, basement waterproofing, wells, drain pipe, basement remodeling

COST $10,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/25/2017

Images

Photo for Basement Solutions LLC - 37 Main St, NEW MILFORD, CT - 36657790
A

RATED

11/19/2017

I knew it would be expensive but I also knew the work had to be done. my basement has been dry and does not have a musty smell anymore. Bill said it would take 2 days and they were done in two days. they arrived on time, answered any questions I had, and did not leave a mess. A couple of weeks ago we had almost 5 inches of rain and not one drop in the basement. 315 gallons were pumped out before i...

DESCRIPTION OF WORK
french drain installed in basement.

CATEGORY basement waterproofing, wells, drain pipe

COST $8,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/24/2017

A

RATED

10/15/2017

So far so good! Bill was responsive and went over exactly what he was going to do. His guys were on time, professional, and kept the work area clean. It was a quality job.

DESCRIPTION OF WORK
Repair foundation crack

CATEGORY basement waterproofing

COST $1,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/22/2017

Services Offered

Masonry. Walkways. Patios. Porches. Dehumidifiers. Basement entrances. Seal bilco entry doors. Window well drainage. Battery backup pump system. Sump pump installation. Foundation crack repair. Basement waterproofing.

Services Not Offered

Roofing, decking

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, Discover, Financing Available, Check, PayPal
Senior Discount
10%
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.