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Specialized Services reviews in New Haven

  • B
    Did a great job negotiating with the insurance company to have the work covered. The installation work and materials used were top notch. Guys did a good job of cleaning up the area when they were finished. They are very busy so responses to questions while negotiating the job details can be slow. Once we settled on the work that needed to be done, the turnaround time to get the job completed was not that long.
    - Brian B.
  • A
    I found Donna through Angie's List and have been coming back to her year after year since. The process could not be easier. Donna is efficient, thorough and keeps all communications timely. She is pleasant and very helpful. The first time I met her we had a good consultation that made me feel at ease. Every year I get a note a few months prior to tax preparation timeline to remind me of the items I should gather. Once I have everything ready the process is a breeze to the point that I actually enjoy doing my taxes!!
    - Luciana B.
  • A
    Chris and his team were excellent!! They arrived early each morning and were able to adapt to several unexpected roadblocks (including winter weather). They were polite, professional, and left the property clean and tidy when finished. Chris was very communicative and consulted with us before making decisions that differed from the original plan. I would highly recommend the Thor Roofing team! You won't be disappointed.
    - Theresa A.
  • D
    I had agreed that Chris could schedule this small job around bigger jobs he was handling, so it took a little while for him to get to it last fall. He and his assistant were friendly and seemed professional, and completed the job (installing a new vent pipe and replacing some roofing felt) quickly. However, the next time it rained heavily in mid-November, I noticed that there was still a leak into the attic. I called and texted him repeatedly (at least 6 times) from November to February about coming to fix it. He said he would, but never did. On November 30 it was because of weather, but he promised to come the next day (but didn't). On December 4 he said he had been sick but would come as soon as he could (but didn't). On January 10 he said he was out of town but would come the next week (but didn't). After that he just stopped responding. The whole thing was very disappointing.
    - William S.
  • A
    Very well. Thor Roofing has a good reputation. Should I need to engage their services, I anticipate that Chris and his team will be diligent in their efforts to correct my roofing problem related to chimney.
    - Rita E.
  • A
    Excellent! I would hire Chris again in a heartbeat. He did such a good job I recommended him to my mom for some roofing work. They were very clean and professional. They replaced our entire roof and after they finished, I looked around the house and found only found 1 small peice of paper and NO NAILS. I give them 6 out of 5 stars.
    - Sal A.
  • A
    We have used M&J roofing twice. The first time was to put a new roof on one part of our house. They were incredible. There work was exceptional, done quickly and everything left spotless. Recently, we experienced a leak on a different part of our roof. They came out immediately to look at it and did a quick fix to insure we would not get any additional water damage, before they were able to replace the roof and flashing a couple of weeks later. Once again they were incredible and extremely pleasant to do business with. I would definitely give them my highest recommendation.
    - Allana A.
  • A
    Luis called me immediately after I inquired on Angie's List- he was at my house within a few hours and he completed the job while there. This was after playing phone tag with 2 other roofers for a month! We were very impressed with the quick response and the work he performed.
    - Jacqueline B.
  • A
    Great! Job was done in a timely fashion. Provided good advice for shingle selction. They know the business well. The whole job was done in one day. This included taking off two (2) layers of shingles and replacing with new roofing shingles. Thorough preparation and FANTASTIC clean-up! Crew was very nice and polite. Important details were handled well. Price was very reasonable. We enjoyed working with the Mahons.
    - Jeanne H.
  • A
    M&J replaced a flat roof for us that had been leaking - they were amazing - we received a quote quickly which was fully explained, the job was scheduled and they showed up on time and finished a large flat roof in one day (especially helpful since the next day was another rainstorm!). We were so fortunate to find them - extremely professional, knowledgeable, price sensitive - job came in on time and on budget, and the end product is perfect!
    - Colleen G.
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Specialized Services in New Haven

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