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Carpet Cleaning reviews in New Haven

  • F
    Amity Cleaning Services LLC
    The house cleaner gave me a window of arrival. Was over an hour late. Was unable to locate the address. Strung me along on her arrival time. Despite my best efforts to find her and assist her to a location I provided via a GPS PING Location she was unable to do so. She rudely cancelled on me. Perhaps if she had a better handle of the English language she would be more competent as a business. I found this experience extremely unprofessional.
    - Chris N.
  • A
    American Total Services LLC
    The owner was extremely responsive, and replied to my inquiry within a very reasonable timeframe. Considering the work that was done (and the quality of the work), I paid a very reasonable amount. The employees of American Total Services were very personable, and were thorough with their work. They left my home and carpet in immaculate condition. The landscaping was also well done. I will definitely use again.
    - Alyssa E.
  • F
    Whirlwind Carpet Care
    I tried several times to contact this service provider initially, and finally when an appointment was scheduled, they were a no-call/no-show. They made many excuses, and it was impossible to contact them due to their voicemail box always being full.
    - Shirley S.
  • A
    All Purpose Steamers LLC
    Family owned business; dealt entirely with Cesar Guerro. Cesar was always courteous and professional and very prompt in returning phone calls. This is often not the case when the service provider is in the field and we appreciated his sense of urgency. Unfortunately, we had car trouble the day of our appointment and Cesar juggled his schedule to accommodate our (much!) delayed arrival. He didn't have to do that and could have just asked us to reschedule, but he went out of his way so that we could get it done that day as planned. We also love that the process is "green". During the appointment Cesar worked efficiently and was very careful and mindful of the rest of the home (I.e.where his hose would need to travel from his truck through to the upstairs and the carpet to be cleaned). I would use All Purpose Steamers LLC again and strongly recommend them! Two thumbs up!
    - Teresa T.
  • A

    Margaret knows the inventory very well.  We told her what we were looking for and brought along material from the furniture in the rooms so that we could get a better color match.  She was very helpful, explaining about the types of rugs, how to take care of them, what is and isn't necessary to get the best rug for our purposes, etc.  She has two men who work for her, Luke and Caesar, who flip and move the rugs back and forth so that you can compare them with other rugs, in and out of sunlight, etc.  It was so much easier than we anticipated.  We thought we'd start there and need to continue looking but within days we'd decided what we wanted, they had been installed free of charge and we were enjoying them.  

    Kaouds was having a sale at the time so the prices were very very reasonable. 

    I would definitely return for future purchases and rely on Margaret's advice and expertise. 

    - Maureen M.
  • A
    All Purpose Steamers LLC

    They arrived on time, were very responsive to questions, got right to work, did a great job cleaning the carpets and then cleaning up afterwards.  The results were better than I expected.  Both Victor and Cesar were very personable.  I would definitely hire them again.

    - Maureen M.
  • A
    All Purpose Steamers LLC
    This is the second year we have used this company. They are great. They noticed a smallish spot on a chair and did a spot clean for no additional charge. They were set to arrive between 10:00 and 10:30 which they did. They did the carpets quickly and placed protectors under the legs of the couch until the carpet drys. I have pets and they gave advice on an excellent cleaner (no brand contents only) for pet accidents. 

    - Peter D.
  • B
    EcoClean Professional Carpet Cleaning, LLC
    1st time hired. I hired him because his company aims on environmental-friendliness plus they do mattresses.  I used to use ChemDry, which is pretty much the same process, but they do not have mattress cleaning.
    Emailing response time is on average a few days.  Phone is faster. Lead time was about a week or so. Michael was polite.
    He showed up with his son as his helper.  Overall, a speedy process.  Not sure if he was tired, but he was forgetting things. Goes to show it is always important to review what is being done and go over it once done.  He gave us the bill before he finished and I noticed that it did not include the carpet so I mentioned it and he remembered and admitted he had forgotten.  I did feel he was rushing to get everything done quickly. He probably could have let his fans run a while before leaving but as it was later in the day.  It was a hot and humid day so drying did take longer than normal few hours.  The carpet still felt moist in the morning.  This was not his fault, I just wanted to note it so in case others expected it to dry quick, don't expect it on humid days with no airflow.
    In the end, everything felt clean and refreshed. There were stains that were lightened but was not removed. I wasn't expecting it to.
    Only accepts cash/check.
    - Carol Y.
  • A
    All Purpose Steamers LLC
    All Purpose Cleaners were very professional and thorough. They were very clear in explaining what they were doing, and provided tips for spot cleaning in the future. Will definitely use again.
    - Megan C.
  • A
    Absolute Best Cleaning
    Chris and his helper arrived on time and said they could clean the carpet right then in the driveway. They did not have a tarp to lay it on so I provided one. It took them about 30min to clean the carpet and they groom brushed it and left. It dried outside and looks very good . The carpet had a stain on it and they did get most of it out. It was an easy job for them and it worked out well for me. I would recommend them.
    - Honey D.
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Carpet Cleaners in New Haven

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