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Find Top-Rated New Britain Window Replacement Installers

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Window Replacement reviews in New Britain

  • A
    ZZ and the Seven Sun team were wonderful to work with in all respects. From the beginning of the project to the end it is clear that attention to detail, communication, use of top quality products and respect for your home are priorities for Seven Sun. ZZ and his team replaced all the double-hung windows in our home and replaced some damaged trim work. There was excellent communication throughout the entire process regarding the products, installation, and even when to expect them each morning (which was always early and on time!). Hire Seven Sun Windows for your project - you will be glad you did.
    - Joseph C.
  • A
    After interviewing many, many contractors over the years to have our house practically redone with windows being replaced, siding, new gutters, down sprouts and some carpentry work that needed to be done, we settled on hiring Better Homes Siding and Improvements. We actually sat with Mary Lou maybe 3 - 4 years ago and for some reason, her company made a huge lasting impression on us because we had remembered her when it was time to hire someone. Her professionalism, kindness, but mostly her honesty gave her this job. At first, we will omit it was scary as the start of the job was constantly being pushed out. At first, it was a new garage door that was put in but then we had to wait maybe another 2 months for the new hatchway. After that installation, we thought the windows and siding would continue but it did not for many months after. So, we started to second guess ourselves because it was approximately 10 months from the date that we signed the contract to completion but our patience paid off. So, the only negative I can say is that it just seemed to take forever to get the job completed but, it was a huge job with 54 windows that needed custom sizing, wrapping the home, siding, gutters, garage door, and hatchway along with carpentry to the home to give it a special touch. The crew has fantastic, creative workmanship and took the neighbors into consideration by making sure their ideas were fitted into the neighborhood. Your neighbors will end up loving you! The positive....we would do it all over again! Once the windows started, everything else followed in a very organized way. Her crew is phenomenal and Mary Lou's professionalism and customer service is something you don't find anymore in this crazy world. The crew was quiet, hard working, honest, showed up every day and was able to answer any questions that we had as the job was being done. They did so many extra things that was so appreciated and cleaned up their mess every day. Even though the job seem to take forever to finish, it was well worth it. The job came out absolutely beautiful and if something did not look right to us, they were right out fixing it to our satisfaction. They do whatever they have to so they can please their customer. Everyone who has visited our home has remarked on how beautiful the house looks. Our neighbors sure are happy and thrilled as their work has brought up the value on their homes. We recommend Mary Lou and her fantastic crew for their knowledge, honesty, trustworthy, excellent customer service, skilled trades and caring. We wouldn't go with anyone else and neither should you after this review. You won't be sorry.
    - Nancy P.
  • A
    Very Well. Contractor replaced three defective windows installed 15 years ago by the previous owner of the property, and converted two 60-year-old casement windows to energy-efficient double-hung windows. Other vendors said they could not do this job without replacing a large picture window between the casement windows. Very pleased with the result.
    - Donald N.
  • A
    Original 30 year window was a bay window which was extremely drafty and the outside frame which was made of wood was starting to rot. AWS measured and suggested a better type window for the space taking into account the overhang of the roof line. The representative from AWS explained the window thoroughly and also brought samples of this window so that we could see the materials that would be used in constructing and insulating  the window. Every aspect of this window was explained to us.  Installers arrived ontime and worked nonstop. They were both friendly and professional. The completely cleaned (inside and outside) the workspace. They were great!
    - martha j.
  • A
    The bow window went flawlessly. Mark and his team went the extra mile and everything turned out perfectly and was exactly what I envisioned. 
    The triple pane window had a few snags due to manufacturer defects. All those issues were corrected and Mark was responsive and attentive to all our needs and requests.
    Mark has an excellent team working for him. Their attention to detail is amazing. They even replicated the exterior top trim of our new kitchen window to match the other existing windows. 
    The bay window being rather heavy needed support from the underside so Donovan who was part of the team, hand-made a pair of supports, painted and installed them. Nobody does this degree of craftsmanship today. He also spent an entire day cutting and fitting the shingles to match the rest of the house. 
    I would definitely use Highland Windows for any future projects. Great people who care about what they do and go the extra mile in every aspect of the job.
    - linda b.
  • A
    It went better than expected--I was wondering how this would be done -in the winter- but it went quick-perfect-  no problems at all to us- as the homeowner--very efficient-professional..Love this co.!! Stellar- incl.customer service..Will def. use them again..
    - Lori S.
  • A
    Marc the owner is so courteous and knowledgable! He personally came to measure and gave me an estimate on the spot. They usually doesn't do small jobs but he did the one window for me. Today the window was installed. The workers arrived a bit late because they got held up with holiday traffic. Marc personally came to my house to wait for them with me. The window was installed today like promised and the workers did a great job. They were friendly and hard working. I'm 100% confident that I have the best quality window and got the best service. You get what you pay for. Marc even gave me a quote for one of our bedroom windows even though I can't afford to do it yet. When the time comes, we will definitely call Highland again!
    - Johanna T.
  • A
    Doug, the owner, was very helpful in planning the project and giving us a variety of options that would meet our needs. After placing the order Doug stayed in contact and when the worked started his workers finished on time. All three of Doug's workers, no subcontractors, were friendly and responsive. I would definitely use Doug in the future.
    - Greg g.
  • A
    Roofers arrived early on Sunday morning as planned.  Had full crew.  Spread tarps before beginning which kept debris off lawn and made for a quick cleanup.  Finished everything on Sunday with exception of  work on dormer which was finished on Monday morning.  Very professional crew.  Louie explained everything when he quoted estimates and took pictures to explain work that needed to be done.
    - John R.
  • A
    ctArt called the same day we called him.
    He stopped by on his way home from another job that very day.
    He tried to email us our estimate (email didn't work), so he mailed us a hard copy on the estimate.
    We received his very professional estimate (it even had a picture of our home on it!) which totally outlined exactly what he would do; that he would be the one doing it; and what it would cost to do it.
    This was on a Wednesday, we called and accepted his estimate and he said he had an opening for this Saturday  (someone had cancelled).  We accepted.
    We had entirely forgotten we were due to be gone from 6:30AM until 3PM, we contacted Art explaining our dilemma (as we really wanted the windows done before out of town family arrives on Monday) and asked him if it would be okay if we got a friend to be here while he worked.  He said that would be fine.
    Everything went beautiful.
    Our friend said Art was here promptly at 7:30AM (as arranged) and was done by 10AM.
    The windows were sparkling clean.
    Will definitely have Art on our speed dial for future use, especially before Easter!  Thanks, Art.
    Al & Diane Victor
    - S D S.
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Window Replacement Installers in New Britain

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