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Cleaning reviews in Middlebury

  • C
    2 person crew did not speak English. Had to communicate through calls to main office or cell phone translator app. After they looked at the job, I was told they would not have enough time to finish everything in the allotted time - so I told main office to instruct them to skip dusting around all the nick-knacks. Overall cleaning was not always that thorough. As they were packing up I had to point out that one bedroom had not been vacuumed. I guess they were rushing to finish everything in time.
    - George O.
  • A
    Art did a fabulous job washing my windows, window sills and all the screens.  When he finished, the windows did not even look like they were there!  He washed all my window screens, and put them in the basement for the winter.  Art is totally organized and does not waste any time.  He moves along quickly, but nothing is left undone!  Even my very gross garage windows!

    I would definite recommend Art, and will be calling him again in the future!  He is a master of what he does!
    - Jane G.
  • A
    Tina and Crystal do an excellent job! They are very thorough and we are thrilled with the level of care and attention we get every week!! Especially significant are my three dogs, not small and not quiet, and they love to pull their toys out all over the floor. They are very patient and good with them.
    - JEANNIE P.
  • A
    They do an excellent job of cleaning the car inside and out. For around 35 dollars, you can have a real, real, real good job of cleaning the inside, washing the windows, vacuuming, and everything. They give discounts for AARP and the usual people of that nature. The ladies have a special day when they come in and get a discount, 10% off.
    - Diane L.
  • F
    Called to set up cleaning for move out. Cleaned the window tracks, baseboards, doors, cabinets, drawers etc. Explained house would be empty. We made an appointment (which I rescheduled some prior appointments to accommodate her availability) for 7 pm and she never showed, no call, no feedback. Very disappointing especially since I read such great things on Angie's list.
    - JEANNIE P.
  • F
    Cleaning services were pretty decent; the scheduling was great. Unfortunately on the 3rd week, they broke a bedroom lamp that was part of a set. The set had been purchased several years ago & a replacement is not available. Steve refused to make retribution for the pair & created a great deal of trust issues. I specifically walked through insurance & breakage prior to signing them up for the services. Steve guaranteed that we would be FULLY compensated for anything that was broken or stolen. He did not live up to those expectations. The doubt that was raised was due to his comments that were somewhere around: Well the other lamp still works, why would I replace it? And we responded roughly with: so if you scratch the TV or furniture but it is still functioning, that will not get fixed either? And on & on- regardless they are no longer performing services for us & I would strongly suggest that you ensure your breakables are put a way prior to hiring this company.
    - JEANNIE P.
  • F
    Never Happened. Called and emailed but they never got back to me.
    - Joe B.
  • A
    Very well - very professional. No mess left behind. Everything put back as it was found.
    - Judy A.
  • A
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    - Diane L.
  • B
    They did a very nice job
    - Mike & Kathleen S.
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Cleaners in Middlebury

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