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Hvac Repair reviews in Meriden

  • A
    Ductworks was outstanding. They accommodated the changing schedule by EverSource and kept us up to date on the time frame. They were professional, their work is outstanding and they shepherded us through the financing and guided our choices. They responded to many calls and were prompt and reliable with their appointments. We highly recommend them. We will use them for all future work.
    - Madelon B.
  • A
    I purchased a rehab and needed to replace the entire HVAC system. I was impressed from the very start with Mr. Viglione's extensive knowledge. He advised a solution that would best fit my family's needs and provide the most efficient system for the cost. From start to finish Mr. Viglione and his team were consummate professionals. I would certainly recommend Home Comfort to friends and family.
    - Kristilee L.
  • A
    We realized the pilot light on our gas furnace had gone out late at night on Tuesday Feb 23, it was 54 degrees in the house. We had re-lit the pilot ourselves once in the past, but it refused to work this time. Did a quick Angie's List search and comparison, and decided I would call Ductworks first thing in the morning. I set my alarm to get up at 7:00 am for my first day off in two months so I could try to get an appointment. Called at 7:30, and got an appointment for 11:00-ish the same day! Receptionist was efficient and personable. I mentioned that I saw there was an Angie's List coupon for a diagnostic call for $49.00 (a $30 savings off their regular price, and much less than another company's coupon). She said they would easily honor the coupon with out me printing anything out or "pre-purchasing" the coupon. Technician Joe showed up by 11:30. Thankfully this was a fairly small and straightforward job, but as all homeowners know, even "small" jobs can cost a pretty penny! Joe was skilled, forthright, and friendly. He listened to us, answered questions, and then got right to work. He had the necessary part on his truck and made the repair quickly. I was very pleased by the final cost and efficiency of service. I am considering purchasing a regular maintainace plan for my furnace from Ductworks, because of the low cost, return on investment, and because it was not "sold" to me or pushed on me...I asked about it first. I am an experienced DIY-er who has done many of my own plumbing and carpentry repairs (but leave most gas and electric issues to the pros). I will be comfortable calling Ductwork for any HVAC issues in the future. Thanks for great service, Ductworks!
    - Katharine L.
  • D
    I was on vacation so was unable to inquire until two weeks post visit. When I called the office the girl on the phone was very pleasant and said that she'd speak to the person responsible for the quote. I have yet to receive a quote. They are unable or unwilling to do a job they need to consider at least notifying the customer of the situation, not ignore the potential job.
    - Anne K.
  • A
    Our central air unit started to not blow cold air anymore, so I got the $49 diagnostic service call here on Angie's List from Ductworks, thinking it would probably be a couple days to get someone out, Ductworks immediately contacted me and got someone out the same day. It turned out that I needed refrigerant added.
    - Daniel R.
  • A
    They recommend things and give good advice. They told me the chimney was loose. It was a contract. Only one worker came out and he was friendly and I easily talk to him. He inquires a lot and that is how he found out about the chimney.
    - Roy B.
  • A
    We have worked with them before for oil and replacement of a hot water heater. They are very professional. quick to provide quote and great about explaining different units and the rebates available. We would definitely use them again.
    - Matthew W.
  • A
    System was recharged, evaporator coil dirty sealed Unit . Needs replacing old system. Technician was very professional and knowledgeable. And honest he recommended updating system due to compressor is getting weak and it wouldn't be cost effective to pull a part evaporator coil to clean old system.
    - Edward P.
  • A

    . Board burn out from power surge and fan would not shut off on the air conditioner.  They came assed the problem gave  a cost est. Then they came back and  fixed the problem at our convenience

    - Robert G.
  • A
    A year ago, a part suffered a crack and leaked out all of the refrigerant, requiring replacement and new refrigerant which repair was carried out rapidly and to my complete satisfaction by the same excellent technician.

    It should be noted that when we moved to the area and bought our house years ago, there was no air conditioning in it. Because my wife and I are relatively severely allergic to pollen, etc, we don't tolerate leaving windows and doors open for breezes to blow through the house. We knew we needed better than average whole  house A-C. We investigated special filters in A-C units for such medical problems, and we chose East Coast Mechanical because they were noted to be dealers for the best such special filtering A-C systems that we could find. The final system we chose cost significantly more because of the special ultrafine filtration unit fitted into the basic A-C system. The entire project went smoothly over just 2 days, came in on budget, and has worked very well for us for the past 7 years. We chose to purchase the annual maintenance program and have been well satisfied.

    I would absolutely recommend this company and if we should move to another house we will be calling them to check out the situation in the new place.
    - ROBERT C T.
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HVAC Contractors in Meriden

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