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Roofing reviews in Marlborough

  • A
    Really well. Their sales agent, AJ, was friendly, responded to all of my calls and emails promptly. Weather stalled the project a few days but the project manager kept work update communications regularly. Roof installers were polite, responsive and did a thorough cleanup. Job looks great.
    - Colleen K.
  • A
    Owner takes great pride on having job completed on time and within budget which it was. Very impressed with how clean the site was at the end of each day. Roof looks great and would use for other offered services.
    - Reno S.
  • A
    Things started well right from the start.  An email was sent to me which provided me with a photo of the salesperson who would be coming so that I would be sure I was dealing with the right people.  The price on the garage door was higher than that provided by other vendors but the quality of the door was higher and the job was going to entail replacing all of the hardware that had been in place.  It made sense since some of the hardware was in-place since 1979 and it was time to go. None of the other vendors were going to do this. 
    The gutters were installed by a different team - and on a different date - from the garage door team.  Both of them were polite, efficient and prompt. 
    The only thing I would have wished is that I would have been able to make one call and be able to get information on both projects.  The way DiGiorgi is structured, each area is separate and you need to call each area individually.
    - judith d.
  • A
    nd all concwerns addressedChris Goncalves, his Manager Damien, and all workers were very professional and aimed to see that customer was completely satisfied.  My roof had defective shingles and is a complicated roof: dormers, multiple valleys and par walls meeting the roof.  Millstream did a thorough job installing new Owens Corning roofing system.  Every project has some glitches and problems.  Chris Goncalves addressed these promptly and saw that my roofing job was done with all concerns answered.  I highly recommend Millstream.
    - Charles H.
  • A
    Provided prompt estimate to install a new roof on my house. They also gave me several options to either include or not include my garage roof. Their price was competitive but they were willing to negotiate a lower price than originally quoted when asked. The job was completed on
    time as promised. Excellent workmanship. All the workers were professional and polite. They cleaned up after each day's work. I will definitely recommend Weathertite Systems to my friends.
    - Robert R.
  • D
    I emailed for a quote request via Angie's List and either got a call back about a week later stating he was on vacation and would call me back the next day or he had never returned my call. I contacted 2 gutter companies the same way and cannot recollect who was who.

    I cannot attest to the quality of their work because we never used him.
    - Vin Z.
  • A
    Arrived on time and worked steadily.  Fulfilled all terms of our agreement.  Promptly removed old shingles and installed new ones.  At no additional charge removed old attic fan and mounted new one that I had bought elsewhere.  Weather was windy & cold causing some small plastic packaging materials and old shingle pieces to blow around the yard and escape their cleanup efforts.  Everything else, including all nails, were thoroughly removed.  

    Exterior subbed-out the new gutter installation to a gutter specialist, who was less prompt in arriving, but did a decent job.  During heavy rains we noticed water running behind some of the gutters and Exterior immediately sent someone to correct it under warranty. 

    They offered excellent payment terms.
    - Bruce R.
  • A
    OVERALL: Very satisfied with work performed.  M&J Roofing did an excellent job from start to finish - I would definitely use them again.
    QUOTING / RESPONSIVENESS/PRICE: Jason showed up on time and offered excellent professional advice.  I had many questions, and he provided experienced professional recommendations from among the options I was considering.  (What kind of skylights are best?  What is the best deck protection to use underneath the shingles?, etc.)
    Two other roofers had suggested covering the  entire roof with ice & water barrier underneath the shingles due to the shallow pitch and based on leak problems that I have had with the old roof.  Jason advised that it is important for the plywood decking to be able to breathe, and gave me a sample of GAF deck armor, which he suggested is an excellent alternative that is waterproof yet allows vapor to escape to prevent mold build up in the attic.  It is a premium product that performs better than traditional roof felt.  (Roof felt breathes, but is not waterproof.)  He recommended ice & water barrier in the valleys, and for the first six feet up from the overhang.  
    Although I had not requested a quote for the replacement of the upper chimney, Jason noticed it needed work while he was up on the roof and provided me an unsolicited quote to replace it from the roof line up.  He wasn't pushy, he simply advised me to take a look at it myself as there were problems with it.  (Bricks starting to spall / flake, and a few bad cracks and splits running vertically through the mortar.)  He was right that it needed attention, as it was beyond what tuck pointing could address due to the splits and the spalling of some of the bricks.  His quote for the chimney work was a pleasant surprise - the cost was very affordable.  
    Finally, I was interested in using the "Landmark Certainteed" architectural shingles instead of the GAF Timberline brand that all of the roofers were quoting, including M&J.  (This product was a top performer and "best buy" in a major consumer magazine.)  Jason took the time to obtain samples and made a second trip to my home to review them with me and provide an updated quote.  M&J's quote for the whole job wasn't the cheapest or the most expensive.  It was fair when compared to the three other roofers quotes I received.
    THE WORK - QUALITY/PUNCTUALITY/PROFESSIONALISM: They scheduled the work with me about two weeks ahead of the start of the job, and showed up on time each day to perform the work.  They covered the bushes and flower beds that are around the house to keep them free of falling nails and debris during the stripping process.  The five man crew did an excellent job stripping the roof, replacing a few areas of damaged plywood decking, and carefully installing the new roofing materials.  They were among the hardest-working folks I've met, and very professional.  They also did an excellent job matching the color of brick on the chimney and installing the replacement skylights.  The work done was top notch - and I was especially impressed with the attention to detail on the cleanup.  The areas around my house are uneven and have many plants, bushes, stepping stone walkways, etc. that made cleanup a real chore, as it was not a simple matter of going around to pick up nails with a rolling magnet.  The crew took the time to rake everything up carefully and thoroughly.  I'm pretty picky, and I was impressed.
    - John K.
  • A
    The representative that came out, looked at the roof and determined what needed to be done and explained the materials.  They gave me literature on recommendations of their work from prior customers, we looked at that and decided we would definitely go with these people.  The man did his absolute best to get his people out here as quickly as he could.  From that point of view, I was very pleased with him.  The price seemed to be reasonable.  The thing that really sold them to us was when they told us they would do the roof in one day; I said to them no way, but it was done; they did it in one day.  They showed up here seven in the morning, one crew showed up to strip the roof, there was another crew picking up from the ground, and the third crew came in and put the roof on.  This is no exaggeration but by 2.30 in the afternoon, they were all done and they even cleaned up before they left.  The same day the dumpster came in and hauled the old roof and everything away.  It was very well choreographed.
    - charles s.
  • A

    The house was overdue for a cleaning, with some mold on the northern siding and porches, roofs with black stains and a few flecks of lichen. Additionally had anti mold agent applied to the north side post washing. Foolishly I did not have this done before I had the house appraised, which would have enhanced the value; especially the roof.
    I had never had the roof cleaned until the black stains had been there for a couple of years, primarily since it wasn't something I was aware could be resolved.  The biggest surprise was the amount of mold that seemed to glow once the cleaning agent was applied, having selected the less expensive treatment that depends on rainfall to wash away vs. instant gratification of low pressure wash. Despite this, the black streaks were gone immediately. It was an eye opener discovering the mold problem, largely invisible with architecural shingles. Black algae stains were a symptom of a larger growth issue that could have led to roof leaks. I'm  very pleased I had the roof treated and will keep a close eye on it in the furture. I was assured that this was equal to or better than the low pressure cleaning for long term result. Time will tell.
    I waited for the bulk of the spring detritus to fall before having the cleaning performed, they arrived on time, got to work right away, having to break as the water tank slowly refilled part way through; my well doesn't have a great flow rate. The house and roof look new.
    There was some minor damage to a few shrubs from one cleaning agent or another.
    Overall this cleaning seemed to be more complete than my last, and did not leave a musty odor that my previous powerwashing company did.
    I was pleased enough that I am considering having my pavers cleaned too.

    - Jeff V.
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Roofing Contractors in Marlborough

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