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a brick chimney on the side of a blue house with two windows

Masonry reviews in Marlborough

  • A
    Chaput Natural Stone & Pavers LLC
    I am a realtor in the Hartford CT area.  I have referred Dave Chaput several times and have had extremely happy clients with his service, demeanor, efficiency and quality of work.  I have used Dave's services myself and will express the same accolades.   I have had the same work done by other masons and the previous work was messy and not effective.   Dave offers a variety of services.  I have known him for many years and have never heard of an unhappy customer.
    - Carole D.
  • A
    S W Chimney Service Llc
    Called several masons in the area several times and never received a response. Spotted a small add in local paper for SW Chimney Service and gave them a call. Got an answering machine so I left a message and received a call back about 2 hours later. Mason said he was working in the area and agreed to stop by later that afternoon. He showed up later that afternoon on time, reviewed the project, explained the work that needed to be performed and gave me an estimate about $500 less than I expected. He said that they would be able to start in about two weeks. Two weeks later they showed up as promised to first clean the chimney then thoroughly inspect it. Cleaning and inspection went well, both men were respectful of the property and there was no dust inside the house. Due to a stretch of inclement weather that was due they did want to start the teardown of the chimney until the following week when the weather improved. They showed up a week later and completed the job with the exception of the liner installation which had been on order but had not come in yet. The liner came in the following day and they completed the installation. Workmanship and work ethic was excellent. Business is run by a son-in-law and his father-in-law. Both are excellent craftsmen and take pride in their work. Both also speak Polish fluently.
    - Christopher S.
  • F
    Majestic Hardscapes & Masonry LLC
    I called and left two messages over a period of three weeks and my phone calls were never returned. I called two other times during the three week period only to hear that the voice mail  was full so I was unable to leave any additional messages. In the messages I did leave, I stated that I had gotten the name of this service from Angie's List and that I was looking for someone to repair my chimney. The cap has failed and some bricks are spalling and I'd like to install stainless liners. I left both home and cell numbers so I could be contacted at any time.  My home is located only 8 miles from this business so  don't think my calls were overlooked due to distance. I am deeply disheartened to have to leave a review like this because I do believe in supporting and using local craftsmen. I would still probably be willing to use Larry and even rescind or improve this negative review if he were only to call me and at least come give me an estimate. There may be a legitimate reason for no return calls but without anyone in  the business contacting me I have no way of knowing what that reason could be. Thus the reason for this negative review.

     As a follow up to this initial review I also sent an email via this company's website which has also gone unanswered. I also did a recent drive by the business location and noticed a for sale sign out in front of the house. Perhaps this person is no longer in business.
    - Christopher S.
  • A
    M & J Roofing LLC
    OVERALL: Very satisfied with work performed.  M&J Roofing did an excellent job from start to finish - I would definitely use them again.
    QUOTING / RESPONSIVENESS/PRICE: Jason showed up on time and offered excellent professional advice.  I had many questions, and he provided experienced professional recommendations from among the options I was considering.  (What kind of skylights are best?  What is the best deck protection to use underneath the shingles?, etc.)
    Two other roofers had suggested covering the  entire roof with ice & water barrier underneath the shingles due to the shallow pitch and based on leak problems that I have had with the old roof.  Jason advised that it is important for the plywood decking to be able to breathe, and gave me a sample of GAF deck armor, which he suggested is an excellent alternative that is waterproof yet allows vapor to escape to prevent mold build up in the attic.  It is a premium product that performs better than traditional roof felt.  (Roof felt breathes, but is not waterproof.)  He recommended ice & water barrier in the valleys, and for the first six feet up from the overhang.  
    Although I had not requested a quote for the replacement of the upper chimney, Jason noticed it needed work while he was up on the roof and provided me an unsolicited quote to replace it from the roof line up.  He wasn't pushy, he simply advised me to take a look at it myself as there were problems with it.  (Bricks starting to spall / flake, and a few bad cracks and splits running vertically through the mortar.)  He was right that it needed attention, as it was beyond what tuck pointing could address due to the splits and the spalling of some of the bricks.  His quote for the chimney work was a pleasant surprise - the cost was very affordable.  
    Finally, I was interested in using the "Landmark Certainteed" architectural shingles instead of the GAF Timberline brand that all of the roofers were quoting, including M&J.  (This product was a top performer and "best buy" in a major consumer magazine.)  Jason took the time to obtain samples and made a second trip to my home to review them with me and provide an updated quote.  M&J's quote for the whole job wasn't the cheapest or the most expensive.  It was fair when compared to the three other roofers quotes I received.
    THE WORK - QUALITY/PUNCTUALITY/PROFESSIONALISM: They scheduled the work with me about two weeks ahead of the start of the job, and showed up on time each day to perform the work.  They covered the bushes and flower beds that are around the house to keep them free of falling nails and debris during the stripping process.  The five man crew did an excellent job stripping the roof, replacing a few areas of damaged plywood decking, and carefully installing the new roofing materials.  They were among the hardest-working folks I've met, and very professional.  They also did an excellent job matching the color of brick on the chimney and installing the replacement skylights.  The work done was top notch - and I was especially impressed with the attention to detail on the cleanup.  The areas around my house are uneven and have many plants, bushes, stepping stone walkways, etc. that made cleanup a real chore, as it was not a simple matter of going around to pick up nails with a rolling magnet.  The crew took the time to rake everything up carefully and thoroughly.  I'm pretty picky, and I was impressed.
    - John K.
  • A
    Mike's Natural Stone Walls
    They did an excellent job.
    - Joan C.
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Masonry Contractors in Marlborough

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