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Basement & Foundation reviews in Manchester

  • F
    The new tank went in great but was carried out by a sub-contractor who we would use again. However, the removal of the old tank was a nightmare. They dug it out and filled in the hole with exisiting and some new soil then sent a sample away for testing. The test came back with contamination and A-1 told us we needed to dig the hole again, this time removing 20 cubic yards of soil and have a re-test. They also said we had to re-fill the hole with new soil as the hole could not be left open and disposing of the old soil. Then another sample tested to check for any remaining contamination. Additional cost $6,000. So that would have meant digging and filling the hole twice. disposing of some new soil along with the contaminated soil, paying to have new soil brought in to fill the hole the second time but still not knowing if all the contaminated soil had been removed and risking doing the whole thing over again at a total cost of $9,795. If we had to dig a third time, presumably that would have been at least another $6,000! We spoke to DEEP and Town of Manchester, contacted another contractor and the feedback was that the hole did not need to be filled untl we knew the test result and the additional costs quoted of $6,000 was way over the top even if we did need to dispose of the soil and bring in fresh to re-fill the hole. Also, we could use an on-site tester and just dig until the contamination was removed so might not have to dig out 20 cubic yards. Don't use these scammers and don't use their parent comany E-Z Oil either - check out their reviews on Yelp
    - Lisa J.
  • A
    Attack-A-Crack Foundation Crack Repair
    I found them to be very accommodating, extremely professional, and nice to work with. The owner is very knowledgeable and the gentlemen who did the repair was very proficient and pleasant. They did an excellent job and offered a long term warranty so it was a mutually beneficial experience. I highly recommend them.
    - Pam J.
  • A
    Advanced Basement Waterproofing
    First, Robert the sales manager came to our home ,dressed well and well mannered.He measured our property and discussed the various options available to us. He showed great pride in his company ,which we now know was deserved
    The owner Vladimir works on every job, his men are well trained ,no waste of time, every one to their task. orderly and neat,old world craftsmanship. They deserve the highest rating. Their pricing was as excellent as their service.
    They also do basement waterproofing, .Although I have not seen their work in this area i can only imagine it would be of the same high quality
    - Matthew B.
  • A
    Better Built Basements LLC
    They were great from start to finish.  They were the first people I contacted for a quote.  It was quick and easy with them coming when I scheduled, and they provided a detail quote the next day.  Also gave great advice.  I wanted to get a few other quotes, which took months of trying to get ahold of people, getting them to come to my house, and then getting back to me with a quote.  I had assumed since they were a full company they would be more expensive than the individual contractors.  I was wrong- they were actually had the lowest price.
    After deciding to go with them, I emailed the person I had been in contact with.  Not 10 minutes later he called to confirm a couple things.  Due to my complicated schedule and needing to travel for work, they came the very next day for some final assessments and to sign a contract.  They started work soon after.  They had a very aggressive timeline to get things done, and I was shocked that they hit it.  It was a very large project, and they finished start to finish no more than 4-5 weeks.
    The quality of the work was outstanding.  Additionally they were great at giving advice as we went- always providing options for me to have final say on, but giving great recommendations on things I might not have previously considered.  Overall they were great to work with.  They had a great calendar online that they updated frequently so I always knew what they were doing and when (for example, it was very helpful to plan around the day they needed to do some jack hammering).  They were also incredibly great to contact responding to emails and texts instantly as certain aspects got planned out. 
    Couldn't have gone better, really glad i chose to go with them.  Coincidentally, my sister was also finishing her basement up in NH.  She was using an individual contractor.  Very minor work she was getting done, nothing fancy and a much smaller space.  She started a month earlier than I did.  My basement was finished a month ago, and hers is still not done yet.  Better Built Basements is professional, does great quality work, punctual, and even ended up being the most cost effective option.  Can't go wrong with them!
    - Daniel D.
  • A
    CT Cellar Doors
    From the very start CT Cellar Doors was very professional.   They showed up on time for the initial quote as well as the day of the actual installation.   The job went very quickly and everything was cleaned up.  The technician explained the features of the installation as well as went through all the paperwork with me.   Both the hatchway door and the interior door look great.
    - Agnes S.
  • A
    OT Builders, LLC
    We were getting a family home ready to sell and it was getting close to listing time, so I contacted OT Builders to finish the remaining tasks.  Angel came out to assess the job the next day and Carlos followed up with a quote that same night. Knowing we were tight on time, they even started our work a week earlier than originally planned. Their workers were all very professional and courteous and the final results exceeded our expectations.  Throughout the process Angel was always responsive to any concerns or questions I had, making sure I was 100% satisfied with their work.  I would not hesitate to recommend OT Builders and plan on calling them when we are ready for our next project.
    - Loyola F.
  • A
    Better Built Basements LLC
    My first impression was very good. The designer showed up right on time and was very knowledgeable with good ideas.  Construction started exactly as planned and the way it was all explained to me. All employees were extremely professional with great communication throughout the project. They kept me in the loop every step of the way. I was also impressed with the overall cleanliness of the basement as the project went on. Every night the basement was cleaned and swept. All questions were answered in a timely manor by the owner himself. They also have a great on-line system to keep an open line of communication as well as being able to post selections.
    Lastly, the designer came back for a final sign off to ensure that me and my husband were happy with the end result. The basement is now our favorite room.  My kids love it.
    Overall, we are extremely happy we chose them. Based on prior experiences with other contractors, we will definitely be using them for future projects.
    - Melanie R.
  • A
    Better Built Basements LLC
    Great job. Great communication. Kaitlyn (scheduler) was so accommodating and responsive with my crazy schedule. I would not hesitate to hire them again and even asked for a few estimates for future work.
    - Charles M.
  • A
    ADB Construction & Septic Corp
    The service was prompt and professional.  This was a complicated situation that involved my neighbor's driveway.  The contractor made it a point to cause minimal disruption, mess, and distress.  He worked quickly and efficiently, but he did not rush.  He explained everything to me from various ways to locate the source of the problem to the reasons for using certain materials.  He tested the integrity of the entire length of the pipe to our mutual satisfaction.  He suggested that I make sure to pump out both sides of my septic tank the next time it was needed.  He even showed me a simple way to detect toilet tank leaks that can waste water and put unneccesary stress on a septic system.
    Even though I grew up playing Scrabble with my mother every day after school, I don't have enough adjectives in my vocabulary to explain to others the excellent service I received.  A leaky septic system is the type of problem that must be fixed NOW.  I suspect that once confronted with such a reality, most homeowners resign themselves to the inevitable--the draining of their bank account.   Fortunately, this project did not drain my bank account, which at the time was somewhat shallow. In fact, I felt as though I saved some money.  The contractor answered all my questions and addressed all my concerns.  He dug only where he needed to dig.  He replaced only what needed to be replaced.   
    It might be an overstatement to say that I enjoyed the experience, but I appreciate the contractor's willingness to let me learn something about that which I had known virtually nothing.  I never felt stupid even though I certainly was ignorant.  Now, two years later, I am a smarter homeowner with a good septic system.  A contractor who fixes your problem, boosts your knowlege, and leaves you knowing that you made a good deal, is a contractor well worth considering.
    - SUSAN B.
  • A
    Attack-A-Crack Foundation Crack Repair
    Provided a free estimate and evaluation after our home inspector called out a crack in the basement.�� Attack-A-Crack's evaluation and clear explanation of how the damage would be repaired gave us the courage to go ahead with our purchase. Throughout the whole process, Attack-A-Crack was��quick to respond to our phone calls and questions.��
    After we purchased our house, Attack-A-Crack was able to quickly schedule the repair.�� The foundation crack was smoothed, injected with epoxy and carbon fiber stapled so it won't ever move again.�� It looks great!�� The other two wall cracks were injected with epoxy and covered with a membrane to prevent any water leakage.�� Despite the fact that drilling/excavating of the cracks was required, there was no mess or dust��when the technician finished.�� Repair took about 3 hours.�� Technician was prompt, courteous, clean and quick.��

    - Kathleen E S.
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Foundation & Basement Contractors in Manchester

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