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Over 2,673 reviews for
Jewett City Septic Tank Services from people just like you.

B
"Back in approx 2002 we had the leach field of our septic system reworked and extended to improve the drainage. This was after that extended drought Georgia had" way back when (remember that)? Starting in about 2008, we've had an increasing need to have our septic tank drained. At first it was once a year, then the time span between pumpings decreased to every 9 months. We had an untimely backup in the house when relatives were visiting for a funeral the weekend just before Thanksgiving 2014. Another septic company who had done pumping for us before, and had installed a port --
Septic -- was unavailable, and would not come out in time to help. We ended up calling
per the recommendations of the TrustDale.com website (we were not active members of Angie's List at the time).
came out very quickly, and pumped the tank just in time for everyone to shower and get to the funeral on Monday morning. At that time, we had an extensive conversation with them about the increasing backups, realizing there was a need to solve the problem once and for all. They talked to us about possibilities of what might needed to be done. We told them we would consider what they said, and would be in touch when we were ready after the new year, once things settled down after the funeral and estate matters were settled. Very shortly after the new year, we had begun to contact companies for their estimate as to what to do to inspect and repair the septic once and for all. Then, as it turned out, on 02/15/15 we discovered a minor backup in the tubs in the lower section of the house, so plans had to be sped up. One company would only talk about rebuilding the leach field for approx $6,000 - $8,000, no less.
of
remembered talking with us in November, and reiterated their plan of pumping, inspecting, and trying the leach field jetting at first. They said it could go as far as needing the leach field repaired, but they wouldn't know until they tried the first part. At least they were reasonable in taking a measured approach to fix the problem, understanding we did not have unlimited funds to accomplish a fix. By way of Georgia Waste Management,
sent out Septic Blue, and our septic was serviced by their technician,
. We scheduled
to come out Friday, 2/20/15.
was on time, and worked in the bitter cold, pumping the septic and inspecting things. He gave us an idea of what might need to be done, although he was unsure about county regulations, saying there may need to be soil testing, and may be a need to redo the leach field. He approximated a cost of as high as $7,500-$8,000, but said, at this time, we only needed to put down a deposit of $3,800. Any difference would be taken care of at a later time. He had to check with his supervisor --
-- for particulars on our area and how to proceed. After we paid the deposit, and
left, we called and talked to
and updated him on the visit. He then met with
and discussed the situation.
, having more experience in the business, knew that our area of
County has good soil, so no soil testing was needed. Considering when we had the leach field redone, he anticipated we only needed the field jetted out, but also needed a baffle installed, to better distribute the waste as it came out of the house pipe. He said he anticipated the cost of all that would be less than what we had deposited, so we would get a refund.
was then scheduled to come out the next day, Saturday, 2/21/15, to do the final fix. They did another pumping of the tank (included the cost), replaced the outlet pipe, and installed the baffle tee to properly distribute the waste coming out of the house pipe. Then they jetted the leach field, and then pumped the backwash from the buildup in the leach field that fed back into the tank (this was a bit of an extra charge). In addition, they provided us with two bottles of BioChoice, a septic additive that helps the waste be broken down for the leach field to do its job. All costs were easily covered by the deposit we had made, and, in the end, we received a refund of $1,034.79 within the week.
, the technician from Septic Blue, was friendly, courteous, and professional. He had a very good work attitude. He did all this work in the bitter cold, all while he was battling a bad cold himself, and he never complained. We supplied him with hot tea, and fed him soup and sandwich for his efforts on our behalf, and to help him warm up.
, from
, was extremely helpful and accessible. Per
's final assessment of everything that was done and discovered, we need to wait until June 2015 to see if everything continues to go well. If we get anymore backup, then it may be that the leach field will have to be redone. But, for now,
anticipates that is not necessary. So, as of this time, we are guardedly saying the problem is solved. If this is not the case, we'll come back here online and update things. All in all, we would say that
, and their affiliates, are professional, realiable, trustworthy, and live up to the reliability listed on TrustDale.com. We would recommend them if you need septic service.

-JUDY T.

F
"IT went Bad from the start , First they show up at my door without calling and making a appointment , and as soon as the guy look at my Hoot pump , The first words" out of his mouth was " That a HOOT System , We cant fix that , Let me call my supervise " He was called his supervise and The supervise told him to get a shovel out and dig up the septic tank lid to check it , at that time I said to the guy " i'll be right back I'm going to
my cell , I was only in house for 3 mins. and he done cover up the hole he dug and said everything looks fine. That is were the fight started , I told him THERE NO WAY YOU DUG THAT SO FAST AND LIFTED OFF THAT LID AND CHECK IT , I WAS ONLY IN HOUSE 3 MINS. " He started to write me a bill and I told him NO WAY im I going to pay that when 1. YOU DIDNT CALL TO MAKE A APPOINTMENT TO COME HERE YOU JUST SHOW UP 2. YOU TOLD ME YOU COULDNT FIX THE PROBLEM I THAT THE HOME WARRANTY SEND YOU OUT HERE TO DO 3. YOU WAS TOLD NOT TO DIG MY YARD CAUSE THAT WASNT THE PROBLEM . THEY ARE SCAM WOMEN!! BEWARE IF YOU ARE A WOMEN ALONE THEY WILL SCAM YOU ALSO . CALL " CHOICE HOME WARRANTY " AND TOLD THEM WHAT THEY TRIE TO PULL .

-Lana M.

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Local Articles in Jewett City

How to maintain a septic system

A highly rated Angie's List service provider describes how to properly maintain your septic system and drain field. Here are five tips to help.

Septic systems

Septic systems are commonly used in rural areas and sometimes in areas not served by a municipal sewage system. Septic systems absorb household sewage and distribute the liquid waste into a designated leach field where natural processes can reclaim it. However, solid wastes and grease must be pumped out of the septic system periodically.

For top performance, you want the landscaping over your septic system to promote drainage and prevent erosion. Grass is ideal for this purpose. (Photo courtesy of Angie's List member Tracy F. of Dayton, Ohio)
Septic Tank

Living a little more lightly is not only good for our planet … it can help your septic tank to function better

Just as your car requires regular maintenance, your septic system needs maintenance on a regular schedule as well, says Mills. (Photo courtesy of Angie's List member Diana N. of Chicago)
Septic Tank

Not thinking about your septic tank could lead to a breakdown at the worst possible time. Learn some basic septic system maintenance tips to avoid problems.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Knox Septic Sewer Service employee Chad Pitcock mixes  quickcrete to stabilize the connection from the septic tank and the outlet line, which leads to the distribution box. (Photo by Eldon Lindsay)
Septic Tank, Wells & Pumps

Are you unsure if you should buy that house because it has a septic tank? Or, curious about getting a house with a well? Here’s what you need to know.

Angie's Answers

?

In almost all areas, you have to get a permit from the county or city to rebuild a septic tank or leach field - permit cost typically $150-600, though can reach $2000 in some areas for a new installation. The reason is they will then come out and inspect the installation and review the test results from the civil engineer, from whom a design and soil percolation test and construction inspection report will be required before they issue an operating permit.

If you have a question on the process, the county or city most likely has a permit requirements info sheet on their website describing the process and requirements - googel your locale name combined with a search phrase like this - leach field test

The real reason a permit is required is to be sure an engineer designs the field, that the leach field is designed to match the existing soil conditions, and that it is built to the design so hopefully it will neither break through to the surface, contaminate the groundwater, nor contaminate nearby wells or waterways, thereby creating a public nuisance and health hazard.

The reason for the initial presale infiltration capacity test you had done is to provide some assurance to the buyer that the system is likely to work as needed, at least for the forseeable future, and is based on the number of bedrooms and sometimes number of bathrooms in the house as the basis for estimating the "load" the system is likely to see. There are different tests in different locales - some use a minimal criteria of 3 or 4 gpm flow for 20 minutes, other use the more common design guide of 150gpd (gallons per day) per bedroom in the house- some prorated for a 1 hour period, some far more strict by requiring a 24 hour test. 300 gallons in 45 minutes is an extremely stringent criteria - I would check with the buyilding department that this is right, because this adds up to a rate of 9600 gallon sper day - of about 64 bedrooms worth of capacity ! I am sure I have never ever seen that strict a criteria for a residential (as opposed to resort/ hotel/ commercial) septic system, so I would check that the tester did not somewhere add a zero to the volume to be pumped or something.

Also, returning water is not a viable basis for failing the test - the proper way to conduct a test is to pump the specified amount of water, and verify that the water level at the discharge pipe has returned to the original level by the end of the specified time - usually to the invert (bottom) of the pipe, but generally a conditional or "warning" approval will be given to one that does not raise the water table above the top of the 4" discharge pipe during the test time. You might discuss this with the civil engineer before going ahead with a new leach field construction - to me it sounds like the test may have been rigged to fail,, because in-service leach fields would not take 300 gallons of water without raising the water level to the top of the pipe for a period, even though they could take that flow for an extended period ot time.

?
?
?

I would guess that the wrong term was used to describe your problem. What was probably meant was that the leach field was saturated. This is to say that the soil around your leach field is saturated with solids from the septic tank and you may have to have it replaced. If you do not have the tank pumped often enough this can happen as well as just aging of the system. Many people ignore the septic till there is a problem do to out of sight out of mind or the false belief they are saving money. If you have a large family you may have to have the tank pumped every 2 or three years. Some of the towns around here have passed laws to that effect to avoid such problems.

 

Don

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?
There should be no growth other than grass on your leach field - for brush, bushes or trees use the kill-all Roundup herbicide to kill off the entire plant. For roots intruding from outside the leach field, use a root killer like RootX once or twice a year - I would do two treatments a month apart initially if you have root problems. Unfortunately, just killing the roots is not going to solve the problem you currently have, because they decay extremely slowly or not at all in a leach field due to the saturated and greasy conditions - they are almost embalmed in the sludge. If you have a significant problem, you may have to kill them, then get them routed out. This can be a $500-1000 job depending on how your field is designed and how accessible the inlets of the field distribution pipes are.

Septic Tank Maintenance reviews in Jewett City

A

Rating
Jewett City Septic Tank Services Provider Name Locked
arrived promptly and pumped our tank.
Jewett City Septic Tank Services Provider Name Locked
is extremely knowledgeable and took the time to explain tank care and how to address potential problems in the future. We will absolutely call upon
Jewett City Septic Tank Services Provider Name Locked
to help us in the future. Highly recommended!
- Matthew J.
A

Rating
They did an excellent job at a reasonable charge. It took a long time to even find the septic tank, then he had to dig down to open. After finishing his work he replaced the dirt and grass and cleaned up the area. I am very grateful.
- Kathy H.
A

Rating
We were very pleased with all aspects of D. A.
Jewett City Septic Tank Services Provider Name Locked
& Sons work. They visited the job site twice so that they could provide an accurate (no charge) quote, and they also pulled a county permit. They arrived on time with the necessary heavy equipment, very competently performed the contracted tasks, and completed the job per the cost and schedule (1 day) quoted, which included an inspection by the county inspector. They even helped us take pictures of the job in progress! Later the same day, they sent me copies of the paid up invoice and the county permit for my records. They have the correct contractor's license for septic systems and carry both liability and workers compensation insurance. In the future, I would absolutely hire
Jewett City Septic Tank Services Provider Name Locked
& Sons again and would recommend them to other folks.

- Mike N.
B

Rating
It went fine, after all the system is only 2 years old so there shouldnt be any issues. I changed companies because I didn't appreciate the unprofessional manner of the one that was tied to the install per contractor. American ....seems both more responsive, polite and professional in there service, but this is only the start. I will let you know if there are any issues going forward.
- Carol B.
A

Rating
My experience with them went well. They're very capable of putting in a septic system. They have modern equipment and a crew of sufficient size to do the job. They came when they said they would. It took the time they said it would take. We were satisfied and the septic system has worked well since then.
- Glenn G.
D

Rating
Paid deposit on
Jewett City Septic Tank Services Provider Name Locked
. 14th My yard was dug up in a pouring down rain a few weels later. It was several days before the work was done and my sprinkler system was damaged It took several more phone calls and a visit by the owner to get the sprinkler system reconnected the right way since they connected one of the heads to the wrong zone and when they came to fix it the right way the repairmen didn't even have plumbers glue to seal the connections, my husband ended up giving them some so they could finish that mess, I feel quite sure if we weren't here that connection would not have been glued. Also, we had one of their representatives take care of ordering and installing new sod. That was just done Feb 24th after many more phone calls he subcontracted it out to a sod company that dropped off 5 pallets of sod on our street with no communication from them. The Reliable representative wasn't here to supervise the installation of the sod and the yard and sod look horrible. On Feb. 25 after another phone call to the office the rep. from Reliable came to the house and told us he would make our yard right, which hasn't happened. So far they have billed my charge account without my permission for the balance and I am not happy and exploring other options to get my yard looking half way decent. The 3500.00 was for the drain field, plus 875.00 for the sod
- John H.
A

Rating
Jewett City Septic Tank Services Provider Name Locked
provided me with excellent service. The
owner showed up on time. He had the equipment to locate the two lids about 3
feet below the surface. In the past I used two different septic tank pumpers
who only opened up one lid. But
Jewett City Septic Tank Services Provider Name Locked
took the trouble to open
both lids, which then exposed the fact that there was no Tee on the outlet side
of the septic tank. So they installed one. While digging, he took great care to avoid damaging any irrigation pipes
or electrical conduits that were located above the lids. He also explained how
the septic tank works and how to avoid problems in the future. The price was
very reasonable. This is a very professional and ethical company. I strongly
recommend them.
- Jack B.
A

Rating
Called
Jewett City Septic Tank Services Provider Name Locked
at 9am on a Sunday. He arrived at our house 30-45 minutes later. He was very pleasant and professional and explained all of the possible issues and how he might resolve them. Fortunately the issue was just a blocked line and not a frozen one. He was able to clean out the the line and within 15 minutes our plumbing system was back to normal. Nice quick resolution to our issue.
- Paul M.

All Septic Tank Services in Jewett City, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Bond Excavating

240 Whippoorwill Rd
Old Lyme

American Home Shield

889 Ridge Lake Blvd

ASAP Sewer & Drain Cleaning LLC

277 Old Salem Rd
Bozrah

Benjamin Basement Waterproofing

112 Summit St
Norwich

Bond Excavation LLC

274 Gay Hill Rd
Uncasville

Buttermore's

15 Merry Ln
Gales Ferry

DANIEL MACKIN JR CONSTRUCTION

5 Chinigo Rd
Jewett City

FINKELDEY'S BMJ

4 CUSTOM DR
Old Saybrook

LaBonte Bros LLC

21 SNAKE MEADOW HILL RD

New London County Septic Service, Inc.

543 Colonel Ledyard Hwy
Ledyard

Rhodes Pump Service

2351 Boston Post Rd
Guilford

Richard E White And Sons

189 Norwich Westerly Rd
North Stonington

SAVIOUR SEPTIC, LLC

4 N 5TH AVENUE
Taftville

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