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Well & Water Pump Repair reviews in Hamden

  • A
    Water Dr LLC
    It went great. I didn't really pick them exactly myself, it was more the agent. I paid for them, but our real estate agent actually set us up with them. I met them on the site briefly when they were doing the testing and then I got a report. They were on time and very professional.
    - Brendan S.
  • A
    Water Dr LLC
    They needed to call in a drill company to pound the blockage down to the bottom of the well. Once this was pounded down they were able to repair and replace the pump and tank. These guys work hard and did a great job - Tyler and Matt. The owner, Rick, was great to work with and kept us informed during the entire job. Thank you all for saving our well! I highly recommend this company!
    - Maria B.
  • A
    Budget Dry Waterproofing Inc
    I WAS TOLD THEY WOULD BE AT MY HOUSE BETWEEN 9:00-9:30 THEY SHOWED UP AT 9:00 THE FOREMAN AND HIS WORKERS WERE VERY NICE AND POLITE I MOVED ALL MY PERSONAL ITEMS AWAY FROM THE WALLS AS I WAS TOLD THEY PUT A PLASTIC WALL COVERING AROUND MY BELONGINGS SO THEY WOULD NOT GET DUST ON THEM WHICH WAS VERY LITTLE THEY WORKED MOST OF THE DAY ONLY TO STOP FOR LUNCH THEY CLEANED UP AFTER THEY WERE DONE IM VERY PLEASED WITH THEIR WORK THERE WAS VERY LITTLE TO DO AFTER THEY WERE DONE I WILL WASH MY FLOOR ONLY BECAUSE IM GOING TO PAINT FLOOR IF I NEED THEM AGAIN I WOULD HIRE THE SAME COMPANY I WOULD GIVE THEM 5 STARS
    - francis M.
  • B
    Connecticut Basement Systems
    We just moved into our house on June 1, and a few days later we had some strong downpours and our basement flooded! It turns out there was a sump pump which had been installed by CT Basement Systems a couple of years earlier. However, it was pumping the water into a gutter drain next to the house. This gutter drain was clogged, and the water was rising out of the ground and pouring into a window well, and from the well back into the basement!
    Danny from CBS came out, and suggested putting in a perimeter system around that part of the house, which would have cost about $1800. I thought about it a few days, and figured that a better thing to do was to lead the water from the sump and gutters away from the house. So I had Danny come back and told him my idea, and he thought it would work. A month later he came back and installed the 4" drainage pipe and hooked in the sump and two gutters for a cost of $600.
    It's almost a year later, and it's worked perfectly so far. We've had many days of heavy rain, and the sump pumps that water into the new drainage, and the water emerges at the end of the drainage pipe near the border of our property. Not a drop in our basement! I'm glad I thought of this solution - I guess I can't blame CBS for suggesting the more expensive solution.
    - Tom S.
  • B
    Dry-X Waterproofing


    Update: They did come back out and sealed around where the radon
    fan goes into the basement floor. However, I also had an issue with the
    underground connection outside. While they were good enough to connect
    the pipe system to the downspout in that corner, they did so in a way
    where it is not sealed. So some water gushes out and up right next to
    the house. I have called three times about this, starting at least a
    month ago. Twice they never got back to me. One time they did, asked
    that I email a picture, which I did immediately. Then I never heard back
    again. At this point, I give up and not going to waste time calling
    them again. Ill try to deal with it myself.

    There has also been a
    few cracks in the cement they put down in the basement. Nothing major
    though, but I didnt expect cracks within the first month or two.   They
    also had a major crack during the work in one of the cement wall blocks
    at floor level.  Its right behind where they put the wall guard thing so
    its going to be difficult for me to fix. They shouldve fixed this while
    they were doing the work.

    While overall I was initially pleased
    with their work, but the things mentioned above they overlooked or just
    dont respond to when i make mention disappointed me. If you choose them,
    be vigilant with any issues you have while they are there.



    Joe,  the salesman was excellent and not pushy or gimmicky like other basement waterproofing salesmen.  Explained what they recommended well.  The foreman,  I'm bad with names and don't remember it,  seemed very knowledgeable and was professional and nice,  though I must admit he was very hard to understand as he had a strong  accent. 
    I was initially irritated as I had thought they were going to arrive between 8 and 9 am the first day and I didn't receive a call.  They showed up close to 11. They quickly got to work and did a great job.  Though one spot they had broken a piece of a bottom concrete block on the wall and didn't patch it up.  Granted I may cover the wall eventually with a vapor barrier before finishing the basement,  I think it would've been better if they patched it. 
    My initial plan was for them to have the sump discharge towards the back of my property,  the Foreman talked me into going about 10 or so feet toward the front of my house instead.  His reasoning made sense as the area I had picked would've had water spill onto my neighbors property,  however my plan was to eventually extend it even further back myself after I cleared out some small trees.  My worry with his location is that a major rain or snow melt will result in a lake in my front yard too close to my house.  For the time being,  I'll see how it works out.  I may move it myself in the future if my worries turn out right. 
    I'm a little confused on how long I should wait to move stuff back against the walls.  Joe had told me a month while the foreman said 5 or 6 days.  I'd rather know for certain what the safe time frame is,  so I don't ruin the new concrete. 
    Overall,  nice clean job and the pumps work very well.  I have more water entering the basement than I thought,  as the pumps kick on twice an hour or so. 


    Update: I may have to call them up and have them come back. I have a radon fan going underground. I've found that they didn't completely seal around it when they put down the new concrete.
    - Charles F.
  • A
    Budget Dry Waterproofing Inc
    Workers arrived on time, and finished on time, did a good job cleaning up both inside the house and outside, where they installed
    a drainage pipe. The only complaint I might have, if I could even call it that, is that no one from the company called after the job
    was completed to ask if everything was OK- I was just a little surprised at that.

    Hurricane Irene hit about 11 days after the system was installed, and everything worked fine- the pump ran occasionally
    as long as five days after the storm.

    I would recommend Budget Dry without hesitation.
    - Amos H.
  • B
    Quinn Plumbing & Heating LLC
    unknown
    - Mark T.
  • A
    Water Dr LLC
    .
    - Antonio A.
  • A
    Greco & Haines Inc
    .
    - Robert C.
  • D
    HUNGERFORDS
    sorry-see above
    - Carl W.
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Well Pump Repair Services in Hamden

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