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Transportation reviews in Hamden

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  • Everything started out fine.  We had never hired a limousine service before and the children were really excited about having this luxury. I thought it seemed odd that the car (a large black SUV)  seemed to be the driver's personal automobile and there were personal effects in the car. It was clean but it felt like we entered the driver's  personal space, not a limo. Anyway, we were picked up in Hamden on time. Then , around 40 minutes  later, the driver got a call from his boss. The boss asked our driver to switch from one highway to another and drive across town to pick up another set of passengers whose car had broken down and were stranded. The driver started to get off our highway without asking me if it was ok or advising me about what he was doing. Keep in mind, this was a limo, not a taxi service. I told him that we did not have time to travel across town and pick up other people as we had not planned for that in our time frame. We were going to the airport for a flight. The driver spoke back and forth with his boss on the phone while driving and I finally asked him to pull over because I did not think the driver was being safe and he was distracted while driving. Against my wishes, we drove across town and picked up other passengers whose limousine had broken down and drove to our airport. The delay took 35 minutes. By the time we got to our airport we had only one hour to catch our flight while we had planned for an hour and a half. We checked in and made our way through security and just got to our gate in time to board the plane. My children had no time to use the restroom or grab food before our flight and we had no breakfast until the afternoon when our plane landed in Florida. I was furious with Peoples Limousine. When my husband called the owner to complain he kept saying that we made our flight on time and only gave us $35 off our fee. I would absolutely NEVER hire this company again!! I would have been less stressed driving myself to the airport.
    - Margaret B.
  • It was perfect
    - Lyree M.
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Transportation Services in Hamden

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