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Recent Hvac Reviews in Haddam

  • A
    Pure Air
    My experience with Michael Elkins, Sales Manager, was very informative, positive and convinced me to hire Pure Air over competitors' proposals. He arranged for financing and an install date without undo delay The installers arrived at the designated time and removed the existing system replacing it with the Trane system in about four hours. They were very professional, polite and cleaned up all debris outside and inside, tested the system and instructed on the new digital thermostat. Within a couple of days I noticed there was water in the lower drip pan which was very unusual. I called Pure Air Service and a technician was dispatched right a way. He could not identify what the cause was stating the it was very unusual suggesting that if it continued to call. It continued and another service tech arrived and thought it might be caused by condensation on the interior coil which was not draining. He applied some insulation in areas that he felt were causing the problem. Subsequently another Tech was sent a day or two later to apply additional insulation. The condition continued and I was directed to speak with the Service Manager Roger who was very sympathetic to what I was experiencing and said that they would do whatever it took to correct the condition. He recommended a replacement coil and drip pan which he ordered. Tech Hunter Blake arrived prepared to replace the coil and pan stating that he believed any replacement would only duplicate parts that already existed and had doubts that it would correct the condition. However he proceeded to prepare the unit for the new coil and in doing so discovered the drain connection was not fitted properly during the original install. Hunter explained that the fitting was loose and showed me where moisture had collected around the opening. He replaced the fitting with a better one and securely tightened it. That seems to have solved the problem. In summary the original install while satisfactory had one loose connection that three prior service calls could not find until Hunter Blake thankfully discovered it in the process of replacing the coil. While this matter was very frustrating, I commend the response I received and attention to the problem that the service department provided and the sincere attempts at addressing it without delay. It is comforting to know that Pure Air is ready and able to respond to any issue with the AC unit in a prompt and professional manner. The system appears to be operating now as expected. Of course there was no charge for any of these calls since the system is under warranty.
    - james m.
  • A
    Tyler Heating, Air Conditioning and Refrigeration LLC
    Perfect from start to finish! Donnie and Pat came promptly at 8am, Working during this pandemic is not easy, but they were both very professional. Work was done as promised, on time and they cleaned up everything when done. They made sure our AC was in working order and that we understood how to work the units and the remotes before they left. So grateful for Tyler and these wonderful Mitsubishi units with this wicked heat! I highly recommend this company!
    - Lynn L.
  • A
    Tyler Heating, Air Conditioning and Refrigeration LLC
    I was with out HVAC on a 17 year old system. The Tyler team, quickly responded to the issue and have a new system installed with in a week. The team arrived on time, was neat, professional and respecful on safety issues. The old system was removed and new system installed in one day. Installation. The team answered my questions and and provided quince on system operation. I highly recommend Tyler.
    - John M.
  • A
    Tyler Heating, Air Conditioning and Refrigeration LLC
    It was perfect! Jeff was terrific, professional, prompt, and very knowledgable. Plus super nice. Service restored, everything explained, and all done efficiently!
    - Mary D.
  • A
    Tyler Heating, Air Conditioning and Refrigeration LLC
    This is the third AC unit I have bought from Tyler over the last few years. Their attention to detail and stellar customer service (especially their sales rep Donny) have made them stand out. Their installation crews have always been professional, clean, courteous, and good communicators. I feel their prices are very fair, but you get what you pay for. You could likely find someone for a few hundred dollars cheaper, but I’ve found you’ll pay for it down the road For the quality of work that they do I think their priced very competitively. I’ve used a number of different AC folks in past, but I’ll be staying with Tyler forever.
    - Douglas H.
  • A
    BridgeWorks Heating & Cooling LLC
    Tech came as scheduled and checked out the unit...it started right up for him and was operational , but he checked it all out to make sure and its seems to be fine...He did a great job and will definitely call them again
    - Ronald D.
  • A
    Tyler Heating, Air Conditioning and Refrigeration LLC
    Quick, Efficient, On-Time, Pleasant and wore protective Covid appropriate foot coverings and face mask while in house.
    - Mrs W.
  • A
    Total Mechanical Systems LLC
    Total Mechanical Systems gave us a competitive quote and a shorter lead time than other A/C contractors we quoted. Their team showed up on time, did a high quality installation job, did everything TMS had said they were going to, and were careful not to damage any walls, floors, etc.
    - Neil B.
  • A
    Advanced Mechanical Services LLC
    They had quick response time on a holiday weekend. Initially did not have the part in truck but was able to locate and came out first thing the next day to fix the A/C before the temps went up. Even showed me how to maintain my unit to avoid other issues.
    - Chris C.
  • A
    Busy Bee Services LLC
    Can’t say enough good things about busy bee services. From the start of the project Kenny was great going over different options available to me to get my 20 plus year old central ac replaced. Scheduling the install was quick and easy, and the price was very fair. The installers also did an awesome job they arrived promptly at 8 and worked very hard through a very warm July day. I would definitely recommend busy bee to friends and family.
    - Jonathan h.
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HVAC Contractors in Haddam

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