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Flooring reviews in Groton

  • A
    Finding the right company for my home renovation was rather difficult. After all, finding good craftsmanship, clean work, honesty and proper supervision are rare skills these days. So before hiring a contractor, I spent a great deal of time researching for the best contractor available. As I narrowed my list I struggled to find the right contractor. I reached the point where I wasn���t sure that there was a person that provided skill set I was looking for. Finally, I I found a very good contractor in Titlow Builders LLC. Additionally, I took the time to verify some of his work with his past customers. They all spoke of him with praise and gave him wonderful reviews. After hiring Dave, I found his work to be a delightful surprise in quality and professionalism, All and all, the renovation was spot on and clearly, a cut above the others. Like his past customers, I highly recommend Tetlow Builder. I will definitely be using them in the future.
    - Michael M.
  • A
    John did a fantastic job on our floors. The rip-out and installation process was seamless and the final product is beautiful. John was very responsive to our schedule and we could not be happier. I highly recommend Robbins Flooring for anyone who wants a 1st class product.
    - Bob S.
  • A
    Always very pleasant and professional. Excellent job sanding, refinishing hardwood floors and stairs.��Also completed job of failed subcontractor to prepare kitchen floor for new linoleum. Price was fair and reasonable. Did their best to maintain schedules but all worked out well in the end.
    - John R.
  • A
    Except for some frustrating delays caused by suppliers - the tiles for the floor got sent to another state in the wrong truck, etc... we could not be more pleased with the work that was done. Dave installed extra things I bought, like bathrobe hooks, and added a door stop that matched all the other fixtures. His attention to detail was very much appreciated! He also offered suggestions when we felt lost and didn't seem to know what we wanted, giving us the information needed to make choices we would be happy with. His contract was very specific and clear and easy to understand and he fulfilled everything on it and more.
    - Timothy R.
  • A
    Don was able to order the door and hardware for me . Picked up the door and delivered to my home. Removed old door and installed new door which required new trim, new threshold,new hardware, and lastly sanded down and stained the door. The stain I chose was a little too light on the sample but Don was able to work with it applying several coats until the color was perfect!! I was concerned that the finish on the door was too shiny. He was able to purchase the final coating with a matte finish which was exactly what I was looking for. He was very attentive and has a great eye for detail. He will continue working until you are satisfied ! The door looks beautiful and adds so much to our home!! We have used Don for many renovations, new roof, new addition, renovation of bathroom and kitchen and basement. He also refinished our hard wood floors. Removed a chimney and installed huge floor to ceiling windows. All of his work is outstanding and I get many many compliments on his work. Extremely hard worker and very honest!
    - lesley a.
  • F
    As so many other basements, ours is damp and has areas of mold and dry rot, as well as old insulation. There had been an undiscovered leak during past ownership, which had caused the beam underneath the toilet to rot. Don came up with a solution, which included: hydraulic lifting, debris removal, digging out the crawl space to make it deeper, running a dehumidifier for a week (or two!) and then encapsulating the crawl space. Being that our budget was tight and that we had many other projects to take care of, I asked for him to come up with something that would be less involved, which he refused "for my own health and safety". He started to refer to our house as "the trailer" which I definitely take offense to. These are houses that were constructed from scratch as homes for military in the 40's, not trailers. Anyway, Don has not been returning calls regarding the other jobs that we had verbally agreed on that his company would perform. I guess a "trailer" is not worth his time.
    - Maricela F.
  • A
    We decided to remove a sagging porch from our house and replace it with a substantial addition: two stories plus a basement.  This involved digging a foundation, removing the back of the house, expanding the first floor, and putting in a bathroom and two bedrooms on the second floor.  We talked to three former customers of Tetlow Builders and toured their completed construction prior to beginning our project, so we knew we were in good hands - and indeed, this was one of the best construction experiences we've ever heard of.
    Dave Tetlow was involved from the beginning, and had good interactions with our architect; Dave's excellent suggestions resulted in some creative solutions to our particular issues of adding onto a pre-existing 1960s traditional Cape Cod home.  Dave and his team arrived every day promptly at 8 a.m., and the process went at a good pace - it was fun to come home every day and see what had happened.  They were very careful about keeping dust and dirt from invading the rest of the house (we lived there during construction), which we very much appreciated.  On a project of this size, naturally, there were a few unexpected issues (none due to Dave or his crew) which were efficiently resolved, and the work moved forward quickly.
    One thing that was particularly important to us, being new to construction projects, was Dave?s gentle recommendations when he felt that we might be making a decision we could regret.  One example:  in our added sunroom, we opted to use tile rather than hardwood flooring, to save money.  Dave urged us to reconsider, saying that he thought we?d really prefer wood in the long run.  We?re glad that we took his advice every time we look at the glowing floor that he installed.
    For our addition Dave engaged a number of subcontractors (foundation, plumbing, electrical, insulation, drywall, roofing, gutters, shelving, etc.) whom he has worked with for years, all of whom were very experienced and did a fine job.  After one site inspection, the building inspector told us privately that we were fortunate to be working with Dave Tetlow, as his work quality, adherence to building codes, and integrity guaranteed that our project would be prosecuted skillfully, with no cutting of corners.
    Dave also recommended and works with a number of local stores for bathroom fixtures, cabinetry, carpets, etc.  All of these folks were great to work with in helping us select items for our addition. They were uniformly enthusiastic about dealing with Dave, whom they highly respect for his business ethics and quality installation of their products.
    We were very impressed with the fine work that Dave did himself; he does excellent carpentry, tiling, and finish work.  He put in several rooms' worth of hardwood floors, which are gorgeous, and his tiling in the bathrooms (floors and walls) was exquisite.  He built several bookcases and a window seat (with storage underneath it) for us, and did all the assembly and finish work on a long worktable and desk unit that we purchased at United Builders Supply (Westerly), all of which came out beautifully.
    Dave is a delightful person to work with:  he has a pleasant manner, extremely high integrity, and a great sense of humor.  We had no concerns at all in giving him a key to the house.  I was touched at one point when he carefully relocated our indoor cats to the basement when some workers needed to prop an outside door open while we were away.  We enjoyed dealing with him to the extent that we missed seeing him once the project was done. 
    Our construction was completed over a year ago.  Since that time, Dave?s work has been essentially problem-free.  One of our
    sliding closet doors recently settled a bit, and Dave squared it up immediately, refusing to take any payment for the work.
    We wholeheartedly recommend Tetlow Builders for projects large or small.  In fact, I carry a small stack of his business cards with me, so I can share them with friends who are in need of an honest, excellent, reasonably priced builder.

    - WENDELL W.
  • A
    Frank is absolutely easy and fast to schedule with, professional, cost effective and he does a GREAT job! My floor was a real challenge in this 1920 house...and it came out absolutely BEAUTIFUL. Just call Frank, you'll be so glad you did!
    - Chuck T.
  • A
    Stated it would take approximately 5 days and completed in that amount of time. He was prompt, professional and friendly,explained all that was to be done and what to expect. Even tho we had issues with the wood beforehand he did a very good job at making them look great. We are very pleased with the job he and his partner did and we would use them again.
    - Dale R.
  • A
    great! Larry is an excellent craftsman, his work quality is second to none. When the hurricane cut power, Larry brought own generator and kept going. When he saw previous sloppy work, he just fixed it to make it right. When I asked for an extra power outlet, he just rigged it - he is a master electrician hiding under the preferred carpentry work. Very knowledgeable.
    The only thing that could possibly be improved is the time spent on the job and completion on time. I think that the project would be done sooner if Larry was not torn between two major projects. That being said, Larry always had his work done for key contributors to move ahead. Such as having floor laid down for the sanding and coating by someone else, like having trim in for the painter. 
    Intangibles like watching my house in midst of other contractors coming and going, helping oversee and coordinate different projects ongoing. On one hand it could be a blessing having someone take such ownership of the house and care of the homeowner, on the other hand it may come across as too overbearing.
    I would highly recommend the work by Larry. I will definitely seek his services in the future.
    - Andrzej K.
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Flooring Installers in Groton

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