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Hardwood Flooring reviews in Greenwich

  • D
    Five Star Flooring
    First, the vendor's claims "100% dust free" which is completely untrue. Walls and ceiling needed to be thoroughly cleaned after their work. More importantly, they completely botched the kitchen repair work. We waited months for them to come back and fix their mistakes. they failed to show up on numerous occasions and then sent inexperienced workers....thus causing the work to be redone. After the fourth attempt to have them do the job right, we gave up and went to a different vendor. they left the job with: boards with significant gaps, not sanded flush, and stain unevenly applied. The owner was also extremely chauvinistic. He wouldn't respond to my wife's calls....only mine. We were extremely disappointed!
    - Beth E.
  • A
    Deros painting and hardwood floor
    The team was punctual, professional, and very experienced in their craft. They did an excellent job and we are extremely pleased with the outcome as well as with every aspect of their service. Thank you guys. We'll have you do another few rooms shortly.
    - Ronald R.
  • A
    Colonial Floor Refinishing
    Excellent job ... with minimal supervision because we were moving to the area from another state and couldn't be there for most of the work. I worked with Michele - who runs the office - by phone, text and email to get the logistics and financial end of the job confirmed. Jerry and his crew could not have done a better job ... And they worked under grueling conditions as we had a heat wave with high humidity during most of it. Not to mention, our seller postponed closing for two days which wrecked our contractor/work schedule, but Michelle and Jerry were very amenable and worked around our scheduling problems to get the job done for us. The finished product - beautiful hardwood floors - was transformational for the house (a 200 year old historic colonial that had been somewhat neglected over the years). We will absolutely work with Colonial Floors again for another floor refinishing project in the near future.
    - Linda W.
  • A
    Terrific. He showed on time, had a great price. Followed up and gave all the information and more than was requested. I had to change my plans at the last minute. I will definitely use them in the future.
    - Doug W.
  • A
    Palette Pro Painting & Renovation Inc.
    Simply brilliant.  Rodrigo gave me a competitive quote for labor to stain my deck.  I supplied Messemers UV Plus IPE deck stain,  they provided brushes, rags and labor.   Everything was done in one day (8am - 8pm) with no mess.  Preparation was first class,  and the team worked very hard to get the deck completed in one day with no left over mess.  Once dry the team came back and moved all of my furniture back on to the deck.  Thank you!  Will definitely use Rodrigo and his team again in the near future.
    - Andrew A.
  • F
    Deros painting and hardwood floor
    Worst experience ever. Our bad experience started on the 1st day when I came home from work to notice my kitchen and my bathroom were both painted with flat paint when my contract clearly stated semi gloss. After a brief argument ending in me showing him the contract, the lead painter assured me it will be fixed the next day. The next day came and the lead painter dropped off 2 men that did not speak any english and he left for the day. They did fix the 2 rooms and started on my dining room and living room, again I had to go to work and upon my return noticed all my trim had been painted flat when again clear as day the contract states semi-gloss. I pointed to a spot on my newly painted kitchen ceiling and the man grabbed a roller and began to roll the ceiling till i yelled that he was rolling flat paint on my semi gloss ceiling. At that point i called the owner who did not return my call till 11 am the next morning. He tried to convince me that the men were priming with the white flat paint, but i argued, why would you prime a ceiling that has already been finished! at 12 noon the lead painter finally showed up telling my wife that it was all his fault and he should not have left his cousins alone. I work 2 jobs and was not able to see the completed painting job cause the floor guy moved in and sanded and stained the floors, he also arrived 2 hours late and refused to cover up the furniture that my wife and i had moved into the next room. the floor guy did not want to come early to apply the poly and then come back later in the day to apply another coat cause he said the owner only pays him 5 hrs a day and he lives far so i would have to live with my house in shambles for 5 days while he came back everyday to apply more polly. After the floors were complete and i can walk around my house i started noticing the disaster that they called a paint job. The walls had not been sanded, they did not fill any nail holes and the one spot they did patch up they didnt sand or apply the needed coats of paint to give it the semi gloss look. after 3 phone calls to the owner he called back angry and told me the job is complete and thats that when i called him back i was threatned and screamed at. I asked my wife where the paint was so i can fix the mistakes and when she showed me where they left the paint i came to find it was not benjamin moore as was stated on my contract. I am now in the process of finding an attorney to take legal action against the most unproffesional company i have ever dealt with. I must take some of the blame cause i did not do my homework. when the job was complete and i saw how bad it was i began to read about them on the internet and found 8 to 10 other stories just like mine with the same company. Bottom line is stay far away from Deros painting.
    - frank l.
  • A
    Eagle H. Flooring - 1-844-EAGLE-NY
    It is refreshing to see a boss who does the work. Everyone of his guys are truly professional and courteous. I am very impressed with their attention to detail. Thiago has one of the best teams in this business. Thiago himself is very knowledgeable and responsive to all my demands and questions. The price is more than fair and these guys know their business. My new floor looks beautiful!
    - CHEN C.
  • A
    Eagle H. Flooring - 1-844-EAGLE-NY
    Obtained several quotes.  Thiago impressed with his professionalism and responsiveness.   Was not cheapest quote, but we felt Thiago was the best choice because, among other reasons, he seemed very knowledgeable.  Came by for quote on a Saturday and was able to start project by following Wednesday (which we needed done quickly).  Team had almost entire house sanded by mid-morning, and returned next several days to stain and put down three coats of poly.  
    Only slight complaint is that crew left work site without fully completing clean up (left covers on smoke detectors, left some removable built-ins, curtains, closet systems, etc. piled in a bathroom, did not haul away certain items as agreed, etc.).  My sense is they were rushing to start a new job.  But when I contacted Thiago (not yet living in house so it was a couple of days), he had it corrected quickly.  
    Overall extremely pleased.  His crew also guided us as to color selection (we went a few shades darker).  They gave us great choices and we are very happy with the results.  I recommend without hesitation.
    - Matthew K.
  • B
    Mr Sandless - Fairfield County
    It went very well. ?They came early and put up protective sheets to the rooms off the hall. ?They had to do sanding because of the condition of the floors. ?It took most of the morning. ?Then the stain and 3 coats of polyurethane. ?They were very neat, professional and courteous. ?There was one area of concern which the addressed the next day and put down another coat of poly. ?We are very satisfied with there service. ?
    - Richard & Mary K.
  • A
    Palette Pro Painting & Renovation Inc.

    The Palette Pro team is extremely professional.  They arrived  quickly upon initially contacting them and provided a very detailed, written, accurate quote/contract for all of the jobs performed. There were no surprise costs, etc.

    The projects were executed flawlessly with a high level of attention to detail.  Rodrigo was on top of his team each day and they completed all projects within a very timely manor.  The team was very neat and tidy and professional at all times.. cleaned up at the close of each day, etc.  We had other construction projects and landscaping/tree trimming going on at the same time.  The palette pro crew were very accommodating to the added commotion and worked well sorting out parking issues and other logistical situations.

    - Lori K.
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Hardwood Floors in Greenwich

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