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Auto Service reviews in Greenwich

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  • car looks like new. got an appointment in one day and got car back the same day. Price was very reasonable and work quality unbelievable. Mike Zelenz could not have been more helpful- he is the third generation of family firm began in 1912.
    - CHARLES Z.
  • I was extremely happy with the level of service I received from Nichole at Hilton Auto Transport. She was very responsive to my inquiries. She arranged an extremely reliable trucking company to transport my Jeep for me. The driver who brought up the car was very courteous and helpful. The Jeep was picked up and delivered exactly on schedule. Nichole stayed in touch during the entire process to make sure everything was going smoothly.
    - Laurie P.
  • They are good. When I lease a car, I do not lease the 12,000 miles. I get up close to sometimes 25 to 30,000 miles so that is why the price goes up. Their responsiveness is good. They give you a loaner car the whole nine yards.
    - Runee H.
  • Customer waiting area is superior to any waiting areas. Of all the BMW, Volvo, Infinity and Acura I have visited in CT, NJ and Northern California, I found them having the nicest waiting area. Very accommodating. Their manager is off the chart customer focus.
    - ELLEN M.
  • From the first phone call, Nichole was extremely helpful and responsive.  The price she offered was extremely competitive.  We found Hilton Auto Transport very easy to work with.  Nichole emailed us a clear contract and was quick to answer any questions we had.  It was a pleasure working with her.
    - Laurie P.
  • My wife and I have been bringing our cars to splash for years the west Putnam location in greenwich. On a recent wash I noticed a large scratch across the front of my hood. I contacted the manger at the location (I forget his name) that made me feel I was lying to them. And proceeded to tell me it's not their fault but will fill out and accident report and send it on to the district manger who would call me to review it. Well he has never called me, and I called him and left messages 4 times! I even brought the car back to a different manger who wouldn't take responsibility for the scratch. Both mangers seemed as if they where trained in deniability .they gave me excuses after excuses , how they use clean rags for drying the car and it is impossible to scratch the car. While we were talking I showed the manger that their employees dropped the rags on the ground onto massive amount of rock salt, picked it up and continue to dry the car.
    - John T.
  • Excellent. They were attentive and delivered on all fronts. They arrange a truck to pick up your vehicle. The actual trucking company was also great. On time and very cordial....especially for a trucker!
    - Susan A.
  • These people are professional, fast and courteous.  You don't have to pump your own gas and the price is lowest around.  It is convenient to Interstate exchange and on the border of NY/CT, as well as between Rye and Port Chester.
    - B K S.
  • My car was said to have a broken rear spring after 18k miles & 8 yrs after one broken at 54k miles & 11 yrs.   Also, year shock mounts were said to  need to be replaced at 72k miles at 19 yrs for the third time!.  BMW of Greenwich would take no responsibility for the BMW part's failure and BMW North America said cars are complex and they would offer no coverage for their parts failure after their two year warranty on replacement parts.  

    - Michael D.
  • Horrible!! My repair took longer than promised, it was returned
    painted the wrong color, I had to contact them MANY times to finally get it
    fixed, then they charged me EVEN MORE TO CORRECT! There are still things broken
    such as; front right fender, it comes loose and now the right front light
    getting is getting water, wiper fluid spouts broken during repair and replaced
    with a model that shoots right over roof. Right taillight broken by Angelo’s
    during first repair, after second repair they claimed it was fixed but no, it
    still hangs out because they never replaced the anchor. I have tried to get
    this sorted out, even saw him (and quot;Angeloand quot;) in the tanning salon, which
    initiated contact by him stating he would fix everything outstanding and then
    never replied to my emails or calls. SO CAR STILL NOT BACK TO THE ORIGINAL
    CONDITION! Angelo’s auto repair is the worst possible place to ever take your
    car....stay away. GIECO guy stationed there also worthless!

    - Patricia G.
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Auto Services in Greenwich

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