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Hazard Remediation reviews in Glastonbury

  • D
    Very disappointed that no quote or estimate was ever provided, nor any follow up to my voice messages and emails.  If he was unable to do the work I would have appreciated a follow up phone call, as this has resulted in  a delay for project completion.
    - Gail P.
  • B
    Initial service call was to clean out air ducts.  Inspection found mold in ducts and air handler.  Revised job was $700 to clean, disinfect, and apply anti-mold solution to AC system, and to provide and install a UV light to help prevent mold issues from returning.
    The cleaning went reasonably quickly, but they didn't have a UV lamp with them, so a return visit was scheduled.
    The UV lamp was installed on the return visit, but due to a lack of electrical outlets in my attic, it is not currently active.  This is not the contractor's fault, but it would have been nice to know before purchasing the product.

    - Jordan H.
  • F
    I scheduled a home inspection with Sherwood Inspections on a Thursday. As anyone who has gone through the home buying process knows, you only have ten days to get the house inspected.  I was told to call back and confirm the tentative appointment. I called all day on Friday with no luck. The phone was either busy or said that it was disconnected. I then called back Monday with success and was told the appointment was scheduled for Wednesday and I was all set. Wednesday morning I called to confirm my appointment again and confirm the method of payment and was told that I in fact did not have a scheduled home inspection. Not only did I take the afternoon off from work, which was difficult to do, I also had my parents here to babysit my son. The front office needs more organization with their scheduling system. If an office can't correctly schedule a home inspection, it makes me wonder how thorough the actual home inspection would be...
    We decided on going with another home inspection company that was able to fit us in right away and sent an email to confirm as I was on the phone with them.
    Red Flags:
    - Unable to contact via phone
    - No email confirmation
    - Inconsistency with the front office
    - We were told Radon is only in the air so they would not test the water
    - Kara M.
  • A

    The experience was a good one.   My wife and I are first time home buyers, and we are moving into a completely new area.   We were anxious about the whole process, especially considering that both of us are not the handiest of people when it comes to home repairs.

    Eric Rowe handled our inspection.  

    My wife wasn't able to attend the inspection, but I was there for the whole time.  Eric was at the house before me and as other reviewers noted, yes, he comes with water and snacks.   The man was super concerned about us.   He repeatedly stopped the inspection to make sure I was following along and asked if I had any questions.   Eric climbed, crawled, and touched every reachable surface/space of that house.   As long as I felt comfortable, I was welcome to follow along.   I joined him in the attic where he was busy taking photos and pointing out areas of potential water leaks. I let him climb onto the roof alone, but he had plenty of pictures to show me when he came down. 

    I was him when he checked out all the kitchen appliances and when we discovered that the oil tank was bone dry so we couldn't check the furnace and hot water operations.  Eric didn't flinch at the dry oil tank though.   He said he would come back when he picked up the radon test results and could finish the furnace inspection then.  We arranged with the seller to put some oil in the tank, and was able to inspect the furnace, heat, and hot water items with my wife this time too.   Eric took the time to explain the furnace and how it worked, and how it heated our water.

    The man is bottom line, a professional who cares about his job and cares about providing service and education to the client.   I really felt that the inspection was just as much an education on home system functions than just an inspection.

    Because of the VA loan we went through, I had to order a bunch of extra inspections, so our price was a bit more than others.   $395 was Sherwood's bare bones inspection fee at the time.   Each extra service added to the price. 

    You won't be dissatisfied with Sherwood.   Great team all around.

    - Pietro C.
  • A
    Called company based on Angie's list ratings.
    I received a complete discription of Air Radon Mitigation methods,
    Standards required, and Aand R's prices. Also told Aand R is certified
    for both air and water Radon mitigation services and equipment.
    Price includes repeat Air Radon Test(started immediately after
    their installation.
    Team of certified installers arrived(Aand R employees, not
    indepent contractors) promptly. They answered multiple
    questions before and after installation. Complete explanations
    given after installation about equipment, when to call, etc.
    Very impressed overall; personnel (including offce staff)
    professional patiently answering questions. Receptionist
    (or office employee) provided reference to National/ International
    standards organization so I could evaluate.
    Promptly reported repeat test results. Note: EPA standards
    which were listed at the bottom of results report based on
    'average Radon Level' from all home living areas: Repeat
    test only done in a finished basement room, NOT on Main
    level or Second floor level.

    - Ken P.
  • A
    The installation crew arrived on time and performed the work in a professional manner.  The job was completed on time and the crew cleaned up the work area prior to leaving. Post installation testing was performed as required and results for the tesing lab was provided in a timely manner.
    - David L.
  • C
    There are two inpsectors, each inspecting different things, so it is impossible to follow both around the house at the same time to ask questions. Each missed items: for example, no mention of the following: railing no longer per building code, presence of a non functioning sprinkler system, improper flashing around the chimney, bent support column, presence of an antenna on the roof/inspection of the ground, until I pointed these out to them. The team failed to put some items into the report and had to be asked to revise the report. The report they use is a series of check boxes that make scanning the report (for errors) a long process.
    - Dave V.
  • A
    swell. showed up on time. did the job clean and professionally.
    - Bill H.
  • A
    - Linda B.
  • A
    - Adam H.
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Remediation Services in Glastonbury

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