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Garage Door Repair And Installation reviews in Farmington

  • A
    24H Garage Doors
    Old garage door opener bit the dust and we had a new one installed. Response and communication was prompt and friendly. Work done and the quality of the new unit were great. This is my second job done by them and have been happy with their professionalism and would hire again.
    - Jackie H.
  • A
    24H Garage Doors
    Very happy with the service provided and 1 day availability. Call back was prompt and arrival was on time. I was given a time frame as to when they would come out and look at the repair and also liked that they called in the morning to let me know they were on their way. That makes it so much easier to plan as someone needs to be home. Both men were friendly, professional and experienced to handle any situation that occurred during the repair. They took the time to make sure the repairs worked and cleaned up after the job was done. Would defiantly use them again and also feel comfortable with referring them. Very nice experience.
    - Jackie H.
  • F
    Atlas Overhead Door Sales
    The first time he replaced rollers. Went fine. After 2 days, garage didn���t close , took 3 Times to close it. I called to come out and check it. He made an Apt but never showed up. Finally I got hold of the manager. He was very rude on the phone. Suppose to come out tomorrow. Let���s see.
    - Abdel A.
  • A
    Atlas Overhead Door Sales
    I had to email Angie's assistant dept cause it was over 10 days and heard nothing from Atlas. However they responded right away once notified. My tech was James Harris, who was excellent. He explain things clearly as he went along, very knowledgeable, great personality, arrived on time when they said he would, cleaned up after he finish. You could tell he love what he was doing. Thanks James.
    - Robbie R.
  • A
    Atlas Overhead Door Sales
    I initially called and spoke to Heidi who was not only knowledgeable about the mechanisms (she understood what I was talking about even though I didn't!) but able to give me an immediate quote for the work I needed done. After getting a few other quotes I called her back to verify the numbers as the prices for the springs were significantly less than the 3 other companies (by hundreds) I had called. Not only did she assure me, she also spent the next 10 minutes or so calculating which of the deals the company was currently running would get me the most work done with the smallest price tag which I thought was just incredible but honestly seemed like it was something she does on a regular basis to help people. She got me an appointment right away. Kurt called to let me know when he was 30 minutes out and arrived at the house right on time. He was wonderfully courteous and very kind to my son. He went over everything that Heidi and I had discussed which was awesome because I've had technicians show up for appointments on other jobs who are completely unprepared because they don't know what specific services they are providing, but Kurt was not only punctual and prepared, he was done with the entire project starting from the moment he walked through the door in just under an hour, which included him giving me a walkthrough of the work completed. On a side note, he was also incredibly gracious when I apologized for the state of our garage (not very organized these days...) The quote was right on target (I ended up paying $4 less) and I couldn't be happier with the whole experience. I highly recommend this company both for quality and efficiency of work but also for really remarkable customer service. Thankyou!
    - Jaye C.
  • D
    Atlas Overhead Door Sales
    I was going to call the Atlas Overhead Door company on Monday because my garage door is noisier than ever. I'm not quite sure exactly what he did for service, he wasn't here very long. So I just wanted to call, but, on the other hand, I don't want to pay for another technical service call because he was just here two weeks ago. It was squeaky before he came out, but now it's quite noisy. I can't say I'm 100% satisfied at all. They didn't charge any more. I didn't sign anything, there was nothing for me to sign. He said I would probably get an e-mail requesting what I thought of the service. He said he put new rollers on or ball bearing, whatever. He was supposed to give a tuneup, but I don't know about the tuneup. He was only here like 10 minutes, he was running very, very, very late. They were initially supposed to be here between 9:00 and 12:00 and he called me around 10:30 and said he would be here between 1:00 and 3:00 and it was after 4:00 when he got here and then he was in a hurry. He said he had two more appointments to go and it was getting dark. He only worked on my garage door for maybe 10 or 12 minutes. He was kind of hurried to get to where his next appointment was because it was getting dark at that point. He was a very pleasant man, his name was Mike. He said to me that the $99 is what the ball bearing or the new rollers that he put on would cost and he said that doesn't even cover the service charge. So the service charge, if I had just called someone, would be extra. So, I guess the price was okay. I don't know what to compare it with. I did have a tuneup a couple of years ago by another overhead door company and it was $75 for tuneup at that point, I don't know if they replaced anything. Apparently, Angie's List, when I signed up, it showed a calendar and then I was supposed to pick out the dates. I never heard a confirmation. I picked out three dates, first choice, second choice and third choice and I never heard anything. So then I called the company and she said, "We've asked Angie's List not to set up times because we have to do that." So then I waited for three weeks, which was fine. I was in no hurry because my garage door wasn't broken or anything. So, there was no correlation between what Angie's List shows for a time for an appointment and what the actual company offers for a time for the appointment. It probably turned me off of Angie's List. I don't know if I would ever use them again. I see things that they offer and I get an email from them, but I'm kind of hesitant now, to use them again, both, certainly not Atlas, but Angie's List.
    - Barbara T.
  • A
    West Hartford Windows
    George Porter is the best! I called on a Saturday and he came out that same day. Two windows weren't closing properly due to broken parts. He ordered the parts and returned early part of the following week. He replaced the parts and the windows are working great. Can't thank him enough for his responsiveness and quick turn-around; pleasant and professional; customer service is the best. I wouldn't hesitate to call him again.
    - Paula G.
  • A
    B&B Overhead Door LLC
    We've used B&B many times in the past and have never been disappointed. They have replaced our garage door openers and repaired our gabrage doors. They are always fairly priced, quick to respond and very professional. The doors look amazing and are much quieter. We couldn't be happier. We are always quick to recommend them.
    - Debra R.
  • A
    Atlas Overhead Door Sales
    He replaced the rollers as per the offer, then recommended replacing the springs, rollers, and cables as well.  I agreed and work was done in a timely fashion without issue.  Offered to do similar work for second garage door, but I declined as I do not use the second door often.
    The only concern I had was with how credit card payment was taken.  He did not have a remote terminal or anything, so he wrote down all of the info (including CVV if I recall correctly) on the hand written invoice to process later.  The invoice I received via email was computer generated and not just a scanned image of the original, so that's good, but I can only hope the original was destroyed, as the CVV is never supposed to be stored.
    - Douglas E.
  • A
    Carlson Garage Doors Inc
    We knew that the garage door on the house we recently bought was quite old, perhaps 50 years, and replacing it is on our endless list, just not at the top. However, last week a bolt on one of the rollers rusted through and shot off. I chose Carlson based on their positive rating and reviews here and the fact that it was a local, family company. The price structure was clearly explained to me over the phone, it was easy to schedule a convenient appointment, they were very prompt and friendly, took a thorough look, explained everything to us, provided a detailed quote for replacement, but felt that a repair would safely buy us some time. They replaced all the roller hardware on the whole door as well as the cables. We found the charge quite reasonable for the work they did. At the end of the visit they again showed us everything that they had replaced. The garage door is now quieter and smoother than it has been in our time here. We could not be happier with the outcome and definitely will be calling them to do a replacement of the door, opener, keypad, etc. when we can.
    - Jessica W.
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Garage Door Repairs in Farmington

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