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Hvac Repair reviews in Fairfield

  • A
    A&L Heating, Cooling & Home Improvements
    Estimate process, quote and installation went very well. Luke was terrific and very responsive and got the job done quickly and efficiently. Plus, his team handled my MASSave rebate application and I didn't have to lift a finger. Overall, I'm thrilled with A&L and would absolutely recommend them.
    - Wendy B.
  • F
    Edgerton Heating & Air Conditioning
    It's nice that some other people out there have had positive experiences with these folks but I have not. I was renting an apartment and the tenant called them to fix the AC. I was surprised at how high the bill was and was somewhat concerned that as an absentee landlord perhaps they felt they could charge what they wanted and I wouldn't know any better. Less than eight months later, after barely a month's use the preceding season, the AC again failed to function. I left a message with their answering service over the weekend and it was not returned. It took several phone calls to get the appointment set up because they were not very responsive and appeared to have lose track of my request. The serviceman who eventually did show up seemed lackadaisical and disinterested but after poking around for a few minutes announced that a major part was going to need replacing. I asked him several questions and he was not in the slightest bit helpful if not downright evasive. I requested an estimate of what the work would cost before I would make an appointment for the work to be done. Guess what? They never sent me said estimate. Apparently the thought of being open and honest about how much a job was going to cost was too much for them to handle. However, they did send me a sizeable bill for the "diagnosis" that I had no confidence in whatsoever. I am sorry my tenant called these people the first time and sorrier that I went back to them now. I am taking my business elsewhere and I suggest you do the same.
    - Richard R.
  • A
    MTL Heating & Cooling
    They found the leak immediately and went to supply store to get part. Repaired condenser in the rain. A/C system recharged with R22 and working beautiful. Saved me thousands of dollars vs. other companies (Santa Fuel) trying to sell me NEW a new R410a system when this works fine. Highly recommend this company!
    - Thomas C.
  • A
    Tyler Heating, Air Conditioning and Refrigeration LLC
    After several issues this spring, it became clear that there was something wrong with my the furnace that Tyler had installed back in 2016. After Chris, the world's greatest tech, came by, he discovered that there was an issue with the way the unit was venting. Although he fixed the venting, Donny and the crew at Tyler weren't satisfied���so they came today to replace my entire furnace under warranty, for free. That's the thing with the staff at Tyler: they will bend over backwards to make sure that you are safe (their first priority!) and happy and that the products they sell are worry-free. And when those products break (as they inevitably do), they'll work diligently to get you back up and running. I can't thank the team at Tyler enough (hi, Cinda!), and I have no doubt that they will continue to listen respectfully, respond to my requests promptly, explain what they're doing (BIG props to Chris for letting me follow him around and ask a million stupid questions!), and put in the extra effort to have a customer for life!
    - BENJAMIN G.
  • D
    Aquila Heating and Cooling, L.L.C.
    Tony showed up for the appointment, and I took time off work; however, he never sent me a proposal; nor did he return my call or respond to my email. I would have liked to have considered him for the job, but unfortunately, he just wasted both of our time.
    - Daniel R.
  • A
    Tyler Heating, Air Conditioning and Refrigeration LLC
    We hired Tyler LLC in July 2017 to replace our existing air conditioning system and could not be happier with the service or the product. We had a positive experience with the entire Tyler team at each phase of the work. The Reception/Customer service folks were always friendly, efficient and organized. The owner of Tyler actually came out to prepare the sales quote and walk us through our numerous options. He was incredibly knowledgeable, patient with our questions and thorough with his explanations. The technicians we also top notch. The install was done timely and flawlessly. This is a company that prides itself on offering quality products and exceptional workmanship. They are true professionals. We will no doubt be using Tyler LLC going forward and would highly recommend them to anyone looking for a true AC professional.
    - Kurt v.
  • F
    CLIMATE PARTNERS
    Horrible. Unquestionably the worst experience we have ever had with an outside contractor. The Climate Partners technician put a huge hole in the condenser coil rendering the unit completely inoperable. Initially Climate Partners lied and refused to take any ownership of the damage. Climate Partners claimed there was a year-old leak in the coil that spontaneously and coincidentally ruptured while the technician was servicing the unit. The Climate Partners owner did not return my calls for five weeks and claimed he only received one of my messages. We had to get real AC professional to assess the damage and thoroughly inspect the unit. This AC professional noted in his report that "this ���hole��� was not from wear or tear nor years of exposure [to the elements], it was caused by something sharp..." Further, the AC professional wrote that "we certainly cannot prove this hole was intentionally created but the situation is far from typical and disturbingly coincidental." This routine service call will end up costing well over $11k!!
    - Kurt v.
  • F
    Evolution Air
    I don't even think they got in touch with me about the results of the test until I got a hold of them. They didn't even send me a message of what it would take to resolve my problem; like if something needed to be replaced. They didn't do anything for a week until I called them back, I asked for something that they didn't send out on their own; I had to ask them. And when they sent it to me, it wasn't an estimation for the service that I had actually, I never got an estimate to fix anything and when I pointed that out to them; I don't understand what you're offering me here for work not service, they didn't send me a new one for the work. They quote they gave me wasn't for mine. I've since reached out for other quotes. 
    They are basically treating me like I didn't ask for their services at all.
    - Edwin U.
  • A
    Modern Heating & Air Conditioning, LLC
    We were very happy to work with Modern Heating & Air. We had several quotes, and their price was very reasonable. They were on time, worked a long day to get the whole thing done faster than anticipated, and the new A/C system worked beautifully. They were knowledgeable about their products, and we'd be very happy to work with them again.
    - Bari R.
  • A
    PACE ELECTRIC SERVICE LLC
    When I contacted Peter via email, he responded within a few hours and we set up time when he could stop by at my house and estimate scope of work for the job. He was on time, and reviewed the current wiring and amount of work needed to run additional wires to the Zone 2 thermostat and rewire the panel. He was able to provide a verbal quote on the spot which he confirmed later that same night in writing. We scheduled the time for the job and again, he was on time ready for work. He needed extra time to complete the job without rushing, and in order to not jeopardize another appointment, he apologized and offered to come in a few days to complete the job. It took more time than he initially estimated but he was a man of his word and did not charge me for extra two-plus hours of work. After each visit he left the job site clean and my air conditioner in working order so we would not suffer at 90 degrees heat. Peter spend time helping me setup new Wi-Fi thermostat and explained how it works - always patient and courteous. Peter is very attentive to details and always tries to deliver the best results. It is a second time I hired Peter for electrical job and I am sure it will not be the last.
    - Lazarus A.
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HVAC Contractors in Fairfield

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