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Gutter Repair reviews in East Lyme

  • B
    The other reason Shawn gave Ron for not returning my calls was he said ...and quot;he was moving his office,and quot; At that point it was over 30 days since I called. One year later Shawn has never called, never shown back up when it was raining, or even pull the gutter-guards and give me my money back.
    I am now working with someone else to try and fix Shawn's mess!

    Update (11/11/13)

    This morning I called the A-1 Seamless Gutter Niantic, CT phone number expecting to get the same tired recording with no response. Much to my surprise a real person by the name of Melissa answered the phone and is EXTREMELY CUSTOMER SERVICE ORIENTED. She listened to my angry explanation of the gutter-guards keeping both leaves and water out of my gutters, and how upset I was with the owner, Shawn, never bothering to solve the problem - see my earlier scathing review on Angie's List regarding A-1 and Shawn. I either wanted someone to come out and remove my gutter-guards and return all of my money, or I was going to have someone remove them and I was going to take the gutter guards and and quot;RETURNand quot; them to A-1 myself! Melissa was so sweat and understanding she got me calmed down and started going through scenarios on how to solve my problem. We agreed to have my original gutter crew, led by the very knowledgeable/personable Jim Moore. Jim and his guys were in my driveway by 1:30 pm today, and it took Jim about all of two minutes to figure out my 6and quot; gutter edge had to be and quot;crimpedand quot; in with a claw hammer. The gutter-guard then had to be and quot;pushed back and up a bit.and quot; This solved the problem with the water overshooting my gutter-guard/gutter problem. Jim and the guys then spent a couple of hours going through each and every one of my gutters to and quot;crimp and push back and up.and quot; He then performed extensive testing by using water from my hose. My problem was specific to the lip design on the 6and quot; gutter, and it's incompatibility to the gutter guard - UNLESS IT IS CRIMPED BY A KNOWLEDGEABLE INSTALLER. The gutter-guard must then be appropriately pushed up and back proportionately. Jim Moore has approximately 13 years of training and installing these products. My suggestion is if you are having any kind of a gutter or gutter-guard problem - ask for Jim Moore to troubleshoot and don't settle for anyone else. The owner, Shawn, does not have the intricate knowledge and skill to be able to help solve the problem. Now, in all fairness - Shawn did a wonderful thing for himself and his customers when he hired Melissa. That girl is a God send for sure! She is terrific!!! THIS SUGGESTION IS FOR SHAWN: Jim Moore is one in a million! He is very bright, analytical, knowledgeable of your product and it's unique installation needs. It comes through loud and clear how much he cares about the customers and getting each job done exactly right for the very best outcome. Jim is your business TROUBLESHOOTER and should be professionally paid, and be responsible for interacting with each customer that has a concern! Thank you Melissa, Jim and team for caring and solving my problem!!
    - Brenda D.
  • A
    Yost Home Improvements
    They were prompt. They were neat. They came at 8 AM and were finished by 12PM. There were three workers but the head man was Albert Yost. He was very helpful and answered several question regarding attic fans and the different grades of gutter guards. We received a quote also from another company which was $500 less but they guaranteed their work and materials for only one year. Yost offered a lifetime guarantee so we thought they were quite confident about their workmanship
    - Delores A.
  • A
    Ericsen Contracting
    - Richard D.
  • A
    Yost Home Improvements
    went very well.  service was prompt and good
    - Richard D.
  • F
    AM-PM Roofing
    verry very bad!
    - MIKE B.
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Gutter Repair Contractors in East Lyme

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  • Impruv-It

    23 Marshall Place
    New London, Connecticut