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a brick chimney on the side of a blue house with two windows

Masonry reviews in East Haven

  • A
    Alex Masonry
    This was an excellent experience. Alex responded quickly to my initial inquiry about the job we needed done. He scheduled an appointment for an estimate one week after making contact with me by phone. He was right on time for the estimate. He then emailed the estimate and we set up a follow up meeting for the project. During that meeting we decided to use Alex. He stated at the time that his price wa his price and it was. There were no additions at project end. Once we hired him, it took 6 weeks for the project to begin. Windows had to be custom ordered and this took time. Also, Alex found out that the company he ordered from made an error and the windows had to be reordered. Alex kept us informed throughout and made clear that he had not forgotten us. The day work started - they arrived exactly when they said they would and they left exactly when they said they would. The job site was kept clean throughout. At project end - the basement was left cleaner than when they arrived. The work Alex and his father did more than met our expectations. Dealing with Alex and his father was also a pleasant experience. It should be noted - we had to do nothing besides hire Alex for the job. He ordered our windows, obtained all materials etc. He was not the cheapest estimate we received but we believe that we got what we paid for - high quality work - from a team of professional craftsman.
    - Kevin B.
  • B
    Top Notch Chimney Cleaning
    I have mixed feelings about this experience. On the one hand, the guys found something that was genuinely wrong (and dangerous) with my chimney, and fixed it without charging me extra. On the other hand, I suspect they half-assed some of the work I originally asked them to do. I found them through an AL promotion, and am still not confident that we got the math right. They were eager to communicate when trying to get my business, but not that communicative when they were doing the job (while I was out of town) or afterward. About 6 weeks later, I was at a friend's house and met another chimney repair specialist, mentioned that Top Notch had recently worked on my chimney, and he made a face. Through the course of the conversation, I got the impression that he thinks they're just so-so... and so do I.
    - Mary N.
  • A
    LGE SERVICES LLC
    This is a long review, but I hope worth reading. It is truthful and detailed because I hope it will aid anyone in his/her search for a reliable company that "does it all". In a nutshell: AMAZING experience. I consider myself so lucky to have stumbled upon LGE Service's Website in a search for estimates. There were no Angie's List reviews for this company, and I had already contacted two other companies so that I could (hopefully) get three estimates in total. The first company was a paving and masonry company; I never received a reply to my phone calls or emails so no estimate was received for that company. The second company was mainly a landscaping company that also did walls and paving. The gentleman who came from this company to estimate was very nice and knowledgeable but very aggressive with regard to the disruption to the property: removing bushes, fence removal, grading area around the patio, etc. After the person left, he said it'd be about a week until I received the written estimate by email. When one week's time had passed I had not received the estimate so I had to email *them* and ask if the estimate was done. I got the estimate by the end of that day, but with kind of a curt note attached. Because of all the elaborate plans the person had in mind, the estimate was astronomically high and simply unaffordable. While I was waiting for the email estimate from the second company, I was surfing the web for companies that did both paving *and* retaining walls, in the hope I might get a better price if I had both done at once. I came upon LGE SERVICES, LLC and immediately on their website I saw photos of the walls they had built: Seawalls consisting of enormous blocks, decorative brick retaining walls consisting of thousands of blocks, etc. I saw that they do both commercial and residential work, so I hoped that a company used to doing large jobs would have no problem with my relatively small job. I sent an email on a Friday to the contact email addresses listed on the website and got a reply within a few hours. I had a graduation party to attend at 2 pm on a Saturday and the owner Louis Gherlone said he could come by at 11 am, prior to the party. Perfect! He was very prompt, friendly, and knowledgeable. Most important for me: he "got" what I wanted to do with the driveway into the backyard immediately. I didn't have to explain and re-explain; he understood. The next day, Sunday, I received a written estimate by email. THE NEXT DAY! We discussed a few tweaks to the paved area by email and I decided to have LGE Services do the retaining wall and driveway. I received a contract my email promptly, signed the contract, and paid 1/3 and within days (8/1/16) a small backhoe vehicle was delivered. Work began the next day and the workers (ranging in number from two to five workers per day, depending upon the tasks to be done) were friendly, efficient, and knowledgeable. Lou (the owner) mentioned that he'd come by during the job but I thought he meant he'd just be checking on the work. To my surprise, he stayed and worked with the team, cutting block and driving excavating machinery. This continued during the 4.5 days it took the crew to completely reinvigorate my home. Work was done 8/2, 8/4, 8/5, and completed mid-day on 8/8/16. The entire experience, from initial email contact to job completion took perhaps three weeks! I am astounded. Now the really great part: the work is superb. The retaining wall in particular is like a work of art. The site was properly prepared with crushed stone and fabric to allow water to filter out and the decorative block was assembled with surgical precision. The capstones were custom cut so that they fit perfectly to the "step down" matching the slope of the land down to the street. The asphalt driveway and extra extension around to the backyard is neat and conformed perfectly to the painted outline Lou put down with the workers and myself the first day of work. There were no surprises: everyone knew what was to be done and they set about doing it with a professionalism and confidence that was truly refreshing. The team also was so careful and neat: prior to calling LGE Services, I had recently repaired and painted wrought iron railings near the wall and driveway worksite. Similarly, I had the foundation of the house stucco-ed and was concerned that debris might get on the new stucco. I am happy to report that all is well. In summary: I would call LGE Services, LLC again in a heartbeat. They do everything....even driveway sealing! So I may call on them to seal my new driveway in a year. If you are in need of any of the work they do, my advice is don't hesitate to choose this company. Looking elsewhere is simply a waste of time and effort.
    - Dr KA T.
  • A
    Rich & John's Complete Chimney Service
    They were good. I found when they came to give the estimate that they were a little bit quick with the estimate and I called them back and said "You know I told you there was a chimney re-pointing that needed to be done" because they originally quoted me $450. So there wasn't any estimate for the chimney so they were not overly thorough on giving the estimate. I thought that was a little bit strange because I said specifically that I know that there's pricing missing for the chimney because the roofer told me that. They could have cleaned up a bit more of the mortar. They left a lot of bits of mortar in the flowerbeds. But I would use them again because the work they did was very good.
    - Michael K.
  • A
    BESTCRETE SYSTEMS LLC
    They were called Sunday August 30th, came August 31st for an estimate on work and they were hired to do job. Arrived 8 am Sept. 1 and finished Sept 3. They removed all parts of old sidewalk, some concrete, some asphalt and some large stone-which went down hill and curved. The straightened it, poured all concrete which was flat,(not downhill) level ,and did a very smooth connection to driveway and existing step. It was done very professionally. Workmen were polite, explained when we could walk on sidewalk, cleaned up everything and left has if they had never been there; except for the nice, level sidewalk
    - Camille M.
  • A
    DH & K Construction LLC
    Great, D, H & K Construction did a fantastic job, they maintained good communication, and were very professional. Will be using them for some future projects as well, would definitely recommend.
    - Arthur E.
  • B
    D Rich Stone & Chimney
    unknown
    - Matthew N.
  • A
    Rich & John's Complete Chimney Service
    It went well. They were prompt we would use them again.
    - BARRY K.
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Masonry Contractors in East Haven

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