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Find Top-Rated East Hampton Asphalt Driveway Contractors

There are 27 top-rated asphalt driveway contractors in your area.

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Asphalt Paving reviews in East Hampton

  • F
    Summary of complaint against The Driveway Guys, LLC: Contracted services not provided Unsatisfactory customer relations Failing to return five direct phone messages and 3 indirect messages Missed start date/no new start date To whom it may concern: On 24 October 2016 I accepted a proposal from Joe of The Driveway Guys, LLC for the paving of a portion of my driveway. The proposed start work date was 7 November 2016. I called Joe on his mobile phone immediately after he left my house, as I had forgotten to notify him that I required a certificate of insurance with my wife and me listed as additional insured. I also had a question about the grade of asphalt and the drainage of the new driveway. Unfortunately, this and several other phone messages to Joe went unreturned. My questions remained unanswered even after several calls to his office assistant. I didn���t want the job to begin without this information I required. A total of five messages from 10-24-16 to 11-7-16 were made to Joe, none of which were returned. On or about 26 November 2016, I received a call from the aforementioned office assistant notifying me that the job will be deferred until next year. I asked for answers to my previous three requests, a new contract with the new start date for next year. Those requests were never fulfilled. I called Joe approximately two weeks ago and spoke with him for the very first time - he had never answered his phone previously. He stated that he would be home the following Monday and asked that I call him back at that point. I did so, but he didn���t answer his phone or return my message. Today, 27 March 2017, I called the office and spoke with the office assistant and said I need to know whether they���ll provide my information and if so when they will start the job.. She said that she would call Joe and have him call her back, although he rarely returns her calls either.. For the first time, he actually called me although this seemed just to argue.. He was more focused on what he thinks I had said about him rather than the job details. After a brief conversation he informed me that he couldn���t ���make me happy���. He made bizarre accusations that I told his brother that he didn���t return 30 calls from me. I informed him that I have never spoken to his brother. He told me that I told his brother that I complained to BBB. I told him that I have never spoken to his brother nor complained to BBB yet. Joe���s actions as a partner of The Driveway Guy���s were exceedingly unprofessional. It would seem appropriate to take administrative action against his license. Steve Cohen
    - Steve C.
  • A

    Carl Guerco was outstanding.  He answered calls immediately, stayed in touch about scheduling an estimate, was very gracious and understanding when I forgot our first estimate appointment, and rescheduled for the very next day.  Once he saw the driveway, he not only indicated that the driveway was in rather good shape; he offered tips to my neighbor, who shares the driveway, on how to use his tractor to hone the condition of the driveway himself.  Carl was knowledgeable, frank, and incredibly gracious.  Also, he did provide an estimate, just in case we wanted him to do the work, and it seemed reasonable.


    - Suzanne G.
  • A
    Outstanding service! Owner replied quickly with a quote and communicated well through the project. Workers did a professional job with a minimum amount of mess. Some should be expected in my opinion since it is a dirty job.
    Not a big deal, but it shows how much they pay attention to details. They sealed on trash day. They moved the empty trash and recycle bins back to house from the street. I know they probably just needed to get them out of the way, but this impressed me. They could have just left them on the street.
    - William P.
  • A
    Overall: Excellent experience - I highly recommend using this company. Tim Veins approached the job in a no nonsense, straight forward manner and provided very frank advice on options and recommendations. He performed very good quality work for a fair price.
    Quoting Experience: My voice mail message was returned the next day. I wasn't going to be home when he came by to make an estimate, and provided my email address for him to send me a quote. The job proposal with quote was sent to me just two days later.
    Scheduling: Easy. When the agreed upon date turned out to be a rainy day, we rescheduled for a later date during the same week.
    Job Start: Arrived on time, ready to go.
    Quality: Good attention to detail - took extra time to clean out driveway cracks nicely prior to filling with acrylic filler. Applied good quality spray-on driveway sealer
    Clean up and Finish: No issues - job clean up was professional and job was finished on time.


    - John K.
  • A
    Professional, friendly staff. Did a great job. Anthony was very easy to work with.
    - john m.
  • A
    My drive-way looks amazing!  And the owner of Five Star was there the entire time!  I would definitely recommend this company.
    - Valerie M.
  • A
    Love the outcome. I know I paid maybe a bit more but if it lasts like they say....I don't care!
    - Terry S.
  • F
    No response to call for estimate
    - Terry S.
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Asphalt Driveway Contractors in East Hampton

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