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Plumber reviews in Deep River

  • A
    I was very pleased with my experience with Griswold Plumbing, they installed a new shower faucet/showerhead and later a water treatment system. They were prompt, very professional, and courteous going the extra mile when needed. I highly recommend Griswold Plumbing and won't hesitate to call them again.
    - Larry M.
  • C
    The job was done quickly and professionally (under 1 hour). Due to their "set fee", they would not break down the cost of the parts nor labor and charged over $660. I will NEVER use them again. Totally and unethically overpriced even if in a bind.
    - Miriam G.
  • A
    Both times I have called, Peter has been quick to respond and always cleans up everything! Neither time did he leave anything for me to clean. He is always friendly and good with the kids that were around. There is no doubt, when I need a plumber, I will always call Petey's!
    - Kathy M.
  • A
    These guys should be your first choice. I had used another, larger plumbing company for minor jobs in the past an they didn't come close to these guys.
    The gentleman that helped me was courteous and easy to work with, in a starkly more honest way than others I have hired int he past. He was on time like a morning bell, worked clean and competently, and I was charged a very fair rate for the work performed.
    There is literally no reason to not use J&J. Make them your first choice.
    - John C S.
  • A
    My house is about 90 years old and the basement had an old school style drainage system  and a portable sump pump.  My issue was that the water table was so high that the water was coming in the original sump pump drain.  I have had a "damp basement" for the last 10 years.  Since installing, all the snow has melted and several days of heavy rain have happened and the basement is DRY!!  Such a beautiful sight after years of dreading going down in the basement to see what happened after every storm.
    This is actually the second time I have used them.  
    The first time was to repair a crack in the mortar within the stone foundation wall to stop some seepage of silt/mud and water.  This was done in October.  they injected material to seal the crack and painted the walk with water resistant paint.  That has held up beautifully as well. 
    Mark and Brianna have been wonderful to work with.  Brianna was great in coordinating and scheduling.  I didn't even need to be at the house when they came to do the work either time.  Both times they left my house and basement clean and secured.  It was great to not have to worry about having to be at home and knowing everything was being taken care of.
    I certainly recommend them and will definitely hire them again... I just hope I don't need to.  :)

    - Victoria H.
  • A
    On-time appointment was a great start to what turned out to be a long, long day.  Water was tested, and hot water heating improvements were discussed (I learned a lot!)  The foot-valve was not the issue.  Tim, hustled to the job-site where we adjusted our plan which was now to install a new well-pump, this time an in-well pump while we re-piped the run from well to cellar (and its conditioning unit.)  The water came back on well after dark with no complaints by the gung-ho team of Griswold.  The following week, per our newly scheduled follow-up appointment Jeremy showed up (again, of course on time) and began the task of installing a UV light in our new (and working!) water system.  As I was working and could not check in as I'd done on our prior appointment I was happy to find (when freeing myself of work and checking in with the plumber near the end of my his job) that he'd checked off 3 or 4 of the minor to medium-sized tasks on our list.  Great initiative and a nice relief.  We then went over our (now revised) plan to tend to the other issues on property and I have the utmost confidence that Griswold will once again follow through professionally, courteously, and with a keen eye on quality and good-heartedness.  Thank you.
    - Stephen W.
  • A
    The work was done in a professional and timely manner.  Mike was on time and responsive to all of my needs. He was personable and answered all of my questions (even dumb ones).  He did extra things on my "revised" to-do list that were not even included in list upon which he based his original estimate.  I paid him a bit more than he requested because I did not think that his estimate reflected the quality and quantity of his work.  He was hesitant to accept it, but I insisted.  He was kind to me, my wife, and my dogs. All in all, a great experience in terms of service and workmanship.  I highly recommend Mike for future jobs and would use him again in a heartbeat if I weren't moving out of state.
    - meghan m.
  • B
    I had my kitchen sink back up. I called and talked to an extremely professional receptionist around 10am who took all of my information and told me someone would call me.
    It took a little over 4 hours and the man who called apologized for the amount of time and seemed to assume I would have called someone else. I told him I hadn't, and being easy going in general I said it was fine. He told me that hs could come out the following day between 1-3. This was fine.
    At 1:30 the plumber on duty called and let me know he was on his way, and he arrived well inside of his window. He told me at that point that the "flat" rate for a snake was $350 dollars. Now, listen. I looked it up before he got here, and I have hires plumbers before. H***, I have snaked my own lines before. I was assuming about $150-$200. You know, $75 for travel, $74 an hour. But he was here, and I didn't feel like there was much to be done about it.
    The gentleman who was here was extremely professional, he did the task (as uncomplicated as it was) well. I inquired about the pricing after having paid him and he said that I could talk to his boss. Well, at this point it just wasn't worth it to me and the job seems to have been done.
    I said I would use them again, and I think I would. I would however be considerably more conversational about pricing BEFORE I did so.
    - John C S.
  • A
    Very friendly family run business, came after big box store was unable to complete well tank and water heater at the same time. Re Godwin responded immediately to my call and came to estimate the job, I was immediately comfortable with having them in my home and their knowledge. The work was completed in the 2nd visit as they identified parts that needed to be ordered as not to use subpar parts. On both occasions they were prompt and very professional. I wouldn't hesitate to call them with another job, in fact I already scheduled another project for this Friday.
    - Kevin M.
  • A
    Our old garbage disposer stopped working after 20+ years.   We had previous experience with Griswold plumbing and called to have the disposer replaced.  We had purchased the new batch feed disposer but needed the old one removed and the new one installed.  Tim called us back in probably less than 15 minutes and thought he could do the job the next day, which he did.  He and his assistant showed up within the time frame he said he would and within about an hour, the new disposer was installed and everything cleaned up.  He even took the old disposer away.
    Tim has been very responsive, reliable, and professional.  We would call him again for any plumbing work and would be happy to recommend him.
    - Donna D.
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Plumbers in Deep River

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