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Find Top-Rated Deep River Home Exterior Specialists

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Exterior Contractor reviews in Deep River

  • A
    Very pleased with the work that was performed. Gene and his crew were wonderful. They were friendly and professional. They even were so proud of their work that they wanted me to see some of the things that they had accomplished.
    - James G.
  • A
    I found Damon Rich of D Rich Masonry here on the list. He was local and close by. He responded quickly, evaluated the problem and did the job in a day as well as seal that and one other chimney. He was polite and easy to work with and did a great job. I HIGHLY RECOMMEND D. Rich Masonry in Killingworth, Connecticut. I will call him again when I need the next job done.
    - Tom H.
  • A
    First item:  Designed deck layout for low level deck with steps, built-to-code for structures, landscaping and shrubbery,  slate walkway, and handled all safety issues and access. Built with PT(Pressure Treated) materials; attached to house with proper flashing and lag-screws.  Also, added external faucet for watering. Very very functional and attractive; access by mud room door. 

    Second item:  Rebuilt first floor half bath. performed design, framing of room, external venting, sheet-rock install, taping, muddying, and painting. Selected and installed lighting, new electrical outlets, sink/cabinet and commode. Also, floor installation, and door installation.
    Didn't require new circuit breaker in panel.

    Third item:  Planned and purchased over 18 windows for replacing complete house. These windows reduced my heating expenses by nearly 50%. Purchased at Harvey Industries. removed and disposed of old windows. Installed additional insulation, inside trim and staining, and some sheet-rock repair for larger window replacement. Outcome very clean and neat; easy to operate included double hung, slider doors, and crank-outs.
    - allyn c.
  • F
    The contract was signed on May 4th and money ($500) was given to him. He painted one window then left my home stating he had an emergency at another job. He called he and told me he would be back in a few days with "five guys" to finish the windows but needed another $1000 so he could get them to the job. Was a no show despite several calls. My husband finally contacted him a few days ago and told him that we had paid him half his contracted price but he had only done 10% of the work. He told us that he can't come back until he gets more money.
    - Susan D.
  • F
    The quality of their work is questionable. Their customer service and how they handle customers is really lousy. We signed a contract. They were higher than the other bidders but they were supposed to do more work, a lifetime warranty, all those great things, which we decided to go with them.

    The report below was given to Angie's List prior to March 2015. This is a new complaint.  In March, we had extensive water leaks in the roof in the exact locations where Nescor made repairs when putting on our new roof.  Less than 1 year after the did the repair! The damage was major. We lost the Brazilian Cherry flooring in 2 rooms, carpeting, damaged wood ceiling in our finished basement, other ceiling & walls were ruined. We will have to repaint over 80% of our house-over $15,000 worth of damage. We called them out before the insurance company since we were "covered under their "lifetime warranty." When their representative arrived & made his inspection, he told us "sorry, this isn't part of our scope of work. Your warranty doesn't apply."  We contacted our insurance company to make our claim. They did pay but proceeded to cancel our homeowner's policy. We were able to convince them to renew our policy but we are now high risk. This is another issue since this was our 1st claim with this major company. We contacted a reputable Angie's List roofing contractor(MILHOMME CONSTRUCTION) to do the work required by our insurance company so we could be renewed.He came out as he promised and alerted us to some disturbing news about our newly Nescor installed roof.( His work was excellent & will definitely refer him to those who need roofing work.) Nescor's contractor had sliced through a portion of the flashing leaving a hole in the area where the leak occurred , didn't install other flashing correctly in the front of the house. The also had not installed the snow & ice barrier as was stated in the contract. In the back of the house where the other leak had occurred, they had improperly installed the snow & ice barrier and had left the backing on the tar paper so it didn't attach to the tyvek. All setting us up for the disaster that occurred with the thaw. They made a repair to the cricket area of the roof supposedly. This work is in question at this point too. These were the areas specifically noted in the contract that needed to be repaired. Their workmanship is beyond lousy. It is criminal!! We are lodging a complaint against Nescor at this time. Will keep Angie's List updated. DO NOT USE THIS SCAM OF A COMPANY!!!!!!!

    This report was prior to March 2015 but still stands: I've never been so frustrated with any company in my life actually. Their salesperson was very nice, very agreeable in the beginning. He said All the right things.But he was disconnected  once the work actually started. we had to deal with their foreman and that's where things went way wrong... The foreman was arrogant & just blatantly lied to us. They were not finishing the work and I'd call and ask when they would be out to finish. They continued to make promises. Nobody would ever show up. It kept going on and on and on. The work, according to the contract we signed, was to be finished by August 30 2014.The delay went on for weeks.I Called the office, the response from the office was to send me right back to the foreman. I think they ended up eventually firing the foreman. The people we spoke to in the office attempted to care but it was just more of the same.

    They had a difficult time getting the contractors out here to do the gutter work which was the last part of the job. It was all supposed to be done within a couple of weeks and it drug on forever.  I finally got so nasty about it, I threatened the Better Business Bureau, everybody, the Attorney General, anybody I could to get them out here. I don't know why they were having such a problem but they finally sent a professional contractor out to do the work But he didn't know what the scope of work was supposed to be. They apparently called in a new guy to finish the job. He had to make several calls to find out what he was supposed to do. But they didn't completely finish and we didn't know until months later. They failed to replace a down spout that was to keep water from under our deck/workshop. When we noticed it was missing we notified the company.  My husband wrote several emails & calls before he finally Made some connection. They promised someone would come out. But once again, they didn't folllow through. This was over about a 6 week period. I finally started calling. I'm sure they hated to hear from us. I'm quite positive no one wanted to talk to us from there. But they finally sent somebody else out. But he didn't have the materials to actually do the job. He only confirmed that there was a problem. He assured me it would all get done and everything was going to be fine. It was weeks before anyone else came. More promised appointment times, then no shows. One time it was scheduled but they called right before the promised time and said they couldn't come because the job was no where near our location. I was highly p***** since we had just paid them over $35,000 on time as stated in the contract and they wouldn't finish the job. We had held out the last payment until they finished. We just needed the drain spout replaced. DO NOT USE THIS SCAM OF A COMPANY!! BE FOR WARNED..THE BBB SITE HAS POPULATED WITH NUMEROUS COMPLAINTS SINCE WE HAD WORK DONE!

    - Sandra E C.
  • A
    This is a utility cellar in an old house, it is not used for any other purpose. My husband and I vacuumed the walls and took down the cobwebs before Drini came to do the work--a one day re-pointing job. We had a total of three estimates, all contractors, including Drini, told us it was a small job, one day. We chose Father and Son because his price was half of the next lowest bid.
    He arrived on time for both the estimate and the work. He was pleasant, efficient and very good. He scraped down the walls with a wire brush to remove the lose mortar, dug out larger pieces and refilled them. Very straightforward. The work was excellent--all the lines were clean and straight. He cleaned up after themselves and left.
    He estimated that the work would take 8 hours; it took 7. 
    I would use him again.
    - Nancy C.
  • A
    The work was done in a professional and timely manner.  Mike was on time and responsive to all of my needs. He was personable and answered all of my questions (even dumb ones).  He did extra things on my "revised" to-do list that were not even included in list upon which he based his original estimate.  I paid him a bit more than he requested because I did not think that his estimate reflected the quality and quantity of his work.  He was hesitant to accept it, but I insisted.  He was kind to me, my wife, and my dogs. All in all, a great experience in terms of service and workmanship.  I highly recommend Mike for future jobs and would use him again in a heartbeat if I weren't moving out of state.
    - meghan m.
  • A
    They were outstanding. Real artists at stone work. They showed up on time, did the work quickly in the time that they said. Were very responsive to our concerns. Had many suggestions about what could and should be done to make it look good.
    - Douglas C.
  • A
    Submitted estimates promptly, came when he said we was going to, Understood the project, added creative details. Finished on time, Pleasant to work with. Employs talented, loyal workers. High quality work. Friendly, pleasant personality. A local resident and family man.
    - Douglas C.
  • A
    They came out and looked at the house and they gave me a well thought of estimate. They had everything in there and they followed up so I thought it was good. I would use them again if I could afford it.
    - Thomas H.
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Home Exterior Specialists in Deep River

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