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Find Top-Rated Darien Generator Services

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Generator Repair reviews in Darien

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  • The dealer was professional, answered all our questions, came to do the work when he said he would, was friendly and explained everything to us. We could not be more pleased with his work. We had no extra charges or surprises with the price or service. We highly recommend him !!
    - Leigh B.
  • Last summer we bought a new house and completely remodeled the first floor. Based on the rating of Bayberry Electric, we asked the to give us a quote. We initially put all of our  wishlist items in the work list and quote was significantly above our budget. Gary worked with us in reducing the scope with items that were not required for remodeling and can be handled separately later. He is very professional and organized. He gave us the scheduled dates and arrived in time to complete his work. He kept the work site clean and never left behind any debri or garbage. We had a very pleasant experience working with him and he lived up to his rating. 
    - Ashok R.
  • I would advise you not to do business with this company.
    First of all, they were very vague as to how big a generator they would recommend that we buy ("be careful you don't buy too small a one, you could have problems if a power failure occurs at a moment when there is a big load")--and then having agreed to buy a 35kw unit, offered us a "deal" at the last minute on a 48kw which i have subsequently learned is unnecessary, even for a very large home.
    Second, the unit was installed without a surge protector between it and the power line--and a result, in the first major storm, there were a surge of power in the power line (apparently a wire 2000 feet down the street from our unit) was struck by lightening.  The circuitbreakers protecting the house duly tripped, but the generator electronic were fried.
    I subsequently learned from the Darien CT town hall that although they 'recommend' that units be protected by surge protectors, it is not law, and some companies install them automatically and some do not.  You would have thought for a $45,000 project they would have found a few $ for a surge protector at time of installation.
    Finally, the company's service is terrible:  to be precise, the guys that work for them are very nice and well qualified.  But the management of the firm is extremely greedy and only interested in new sales.  After our generator was damaged it took them--despite multiple requests--weeks to order the new parts and then weeks to install them.  And they do nothing before they have your credit card number.;
    I also complained to the company's president in writing and he did not even deign to reply to my email.
    - charles t.
  • Service technician (Justin) arrived on time, reviewed with me exactly what he was going to do and performed service.  The entire visit was completed in about 45 minutes.  Exactly as promised.
    - John S.
  • Tony is incredibly responsive and thorough. This was the first generator we've owned, and we had many questions for him before we picked out the type best-suited to our needs. He patiently, thoroughly and quickly answered each question. He scheduled the installation promptly and came when he said he would. He explained each step, dealt with one complication that arose in the wiring, and maintained his equanimity while he worked in frigid temperatures. Although the installation was slightly more complicated than we anticipated and he had to return twice to complete the installation, there were no hidden costs and the price was very fair. He is a true professional that takes pride in his work. Tony was a real pleasure to work with and we recommend him without hesitation.
    - Cathleen C.
  • Very competent. Skilled electrician Very professional,Neat and clean. Generator seems to be working. .. Checked out on the first try and ran very well. Hasn't been put to the real test yet,of losing power. Difficult  to reach . Too busy .Needs more staff.Only communicates on Email.I highly recommend him.
    - Margaret A.
  • Work was well done, prompt and very professional.
    As important, I developed a problem during the recent Sandy Hurricane. Rowayton Electric came to my aid DURING the storm and got me "back on the air" quickly. 
    I cannot say enough good things about this organization and its staff. Not only is the work excellent but they stand behind it as well.
    - Robert J.
  • Great.? Phil was fairly priced, very prompt and professional and did a great job.
    - Peter G.
  • unknown
    - Alan K.
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    - Kathryn Q.
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Generator Services in Darien

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