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Eye Care reviews in Darien

  • F
    The optician broke the frame. A few weeks later the optician found a frame of the same size and inserted the lenses into this frame. However, the new frame is very low-quality and so heavy and uncomfortable that I cannot wear it. The old Calvin Klein titanium frame they broke was very light weight and very comfortable. When I complained, the optician was rude and unprofessional and said they could not do any better for me because the Calvin Klein frame was several years old and old frames are prone to breaking. However, I have a number of other frames that are over ten years old and none of them has ever broken.
    I took the new frame and the broken frame to an optometrist.  His first comment about the new frame was "this is a very heavy frame", which was clearly why I found it to be so uncomfortable. He said he might be able to weld my broken Calvin Klein frame. However, when he took the lenses out of the new, heavy frame and put them back in the Calvin Klein frame, he said welding would not work because one of the lenses was cut too large for the Calvin frame which would stress the frame and was clearly the reason why the frame broke.
    I sent letters to the doctors that run this office. The letters were ignored. I contacted the BBB. The BBB tried to contact the office and they were ignored also.
    I will now have to go to a new optician to purchase a new, high-quality, comfortable frame and a new set of progressive lenses that fit the new frame.
    - Kenneth B.
  • A
    The initial screening and testing was easy and they are very friendly. The timing was fairly open for the actual appointment and the offices in New York are beautiful and easily accessible. The actual procedure took minutes and your companion can watch if they like. 
    They had a great pile of glasses that you can add yours to at the end. What a great feeling!
    In the longer term, drops are still necessary but vision is perfect.
    - Justin C.
  • A
    I think he is very mild, but gives very good advice. He is always available and Costco has their glasses and everything right there. I step out of his office to go and order my contact lenses and then I am done.
    - Daphne C.
  • A
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    - Margaret S.
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Eye Doctors in Darien

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